The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
I chose Nancy care because my 2-month-old son sleeps only on his stomach and I am reassured ++ it allows me to sleep serenely.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marion P.
Rating: 5 out of 5
following a purchase from 29/02/2024
Great buy. Had I known, I would have bought it sooner.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
L
Loanne C.
Rating: 5 out of 5
following a purchase from 04/03/2024
Superb
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
B
Blandine L.
Rating: 5 out of 5
following a purchase from 02/03/2024
Order shipped and received very quickly 48 hours later
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Sophie H.
Rating: 5 out of 5
following a purchase from 01/03/2024
Perfect, very fast delivery
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Agnès R.
Rating: 5 out of 5
following a purchase from 01/03/2024
My order: Beautiful bumper, pleasant material. SATISFIED WITH THE SITE.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Christèle P.
Rating: 5 out of 5
following a purchase from 28/02/2024
Super site, product meets our expectations and super fast delivery.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Catherine R.
Rating: 5 out of 5
following a purchase from 26/02/2024
Perfect
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
F
Frederique L.
Rating: 5 out of 5
following a purchase from 22/02/2024
The baby items are great. I highly recommend the items. Very fast delivery
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
G
Guillaume P.
Rating: 5 out of 5
following a purchase from 20/02/2024
Super site
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Catherine B.
Rating: 5 out of 5
following a purchase from 15/02/2024
Product meets my expectations
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Christophe C.
Rating: 5 out of 5
following a purchase from 12/02/2024
site with fast delivery
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Corinne L.
Rating: 5 out of 5
following a purchase from 08/02/2024
The order was easy to place on the site and the delivery time was respected.
The parcel was not damaged on receipt.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
J
Jacques C.
Rating: 5 out of 5
following a purchase from 08/02/2024
Perfect
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
F
Florian C.
Rating: 5 out of 5
following a purchase from 03/02/2024
Shipped on time
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Alison S.
Rating: 5 out of 5
following a purchase from 03/02/2024
Easy to use
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
P
Pauline R.
Rating: 5 out of 5
following a purchase from 29/01/2024
Simple, efficient website Easy ordering Fast shipping Item as described
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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Laetitia L.
Rating: 5 out of 5
following a purchase from 25/01/2024
Very satisfied. The device is easy to install and very effective, which is reassuring as a parent.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Caroline P.
Rating: 5 out of 5
following a purchase from 24/01/2024
Fast and efficient
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Manon L.
Rating: 5 out of 5
following a purchase from 22/01/2024
Perfect, I recommend
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marine S.
Rating: 5 out of 5
following a purchase from 16/01/2024
Fast shipping
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Alizee P.
Rating: 5 out of 5
following a purchase from 14/01/2024
Very easy and each product is very well detailed.
A short video explaining the Nanny BM-03 helped me understand how to use it and I ordered it afterwards. Well done!
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue offering the best possible service. See you soon on our website!
V
Veronique P.
Rating: 5 out of 5
following a purchase from 13/01/2024
Everything is perfect, thank you very much.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Clara R.
Rating: 5 out of 5
following a purchase from 11/01/2024
Very good, nannycare saved my nights by allowing me to be serene for my baby, it's really reassuring.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Sara P.
Rating: 5 out of 5
following a purchase from 09/01/2024
I'm very happy with the breathable bumper pad.
Baby wouldn't sleep in his crib because he'd bump into the bars while sleeping.
To prevent him from suffocating in a conventional bumper pad or a braid, I looked for a solution and found this product.
I'm delighted: baby sleeps in his own bed and I feel safe because the bumper pad is so thin and breathable.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Claudia K.
Rating: 5 out of 5
following a purchase from 01/01/2024
Reliable site
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
E
Emeline D.
Rating: 5 out of 5
following a purchase from 23/12/2023
Super reliable! I received my order in less than 1 week.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
J
Jimmy B.
Rating: 5 out of 5
following a purchase from 22/12/2023
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Manon M.
Rating: 5 out of 5
following a purchase from 08/12/2023
Really fast shipping, even during the holiday season! (Ordered early December at 2pm and received the next morning)
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Sarah S.
Rating: 5 out of 5
following a purchase from 05/12/2023
Fast, efficient delivery.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
E
Elise D.
Rating: 5 out of 5
following a purchase from 28/11/2023
Exactly as described
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Camille B.
Rating: 5 out of 5
following a purchase from 26/11/2023
Perfect from A to Z, thank you!
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
H
Harmony M.
Rating: 5 out of 5
following a purchase from 23/11/2023
Great and fast.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Matthieu B.
Rating: 5 out of 5
following a purchase from 23/11/2023
Fast delivery after purchase
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Angélique P.
Rating: 5 out of 5
following a purchase from 21/11/2023
Perfect
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
'
'Caroline+++' D.
Rating: 5 out of 5
following a purchase from 25/09/2023
This system is really reassuring.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Anais B.
Rating: 5 out of 5
following a purchase from 16/11/2023
The site flows smoothly, everything is well categorized and explained.
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Response from Nanny Care
Thank you very much for your positive feedback! We are happy to know that your shopping experience on our site was pleasant, your satisfaction is our priority, and your compliments encourage us to continue improving our service. We hope to see you again soon!
K
Kevin C.
Rating: 5 out of 5
following a purchase from 11/11/2023
Perfect!
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Response from Nanny Care
Thank you very much for your positive feedback! We are happy to know that your shopping experience on our site was pleasant, your satisfaction is our priority, and your compliments encourage us to continue improving our service. We hope to see you again soon!
A
Aurélie C.
Rating: 5 out of 5
following a purchase from 14/11/2023
Very good site, fast delivery. In less than 72 hours.
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Response from Nanny Care
Thank you very much for your positive feedback! We are happy to know that your shopping experience on our site was pleasant, your satisfaction is our priority, and your compliments encourage us to continue improving our service. We hope to see you again soon!
P
Pierrick M.
Rating: 5 out of 5
following a purchase from 29/10/2023
Great, fast delivery, simple and efficient ordering. Great customer service too.
Thanks
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Response from Nanny Care
Thank you very much for your positive feedback! We are happy to know that your shopping experience on our site was pleasant, your satisfaction is our priority, and your compliments encourage us to continue improving our service. We hope to see you again soon!
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