Customer reviews of Natureluxy-shop

9,7 /10

Based on 3 589 published reviews

5 3 226 90% 4 249 7% 3 43 1% 2 12 0% 1 59 2%

Summary of reviews

Natureluxy-shop consistently delivers with fast processing and express shipping, with many customers noting delivery in under 48 hours and ultra-fast or top-notch shipping. The product experience is repeatedly described as matching expectations and being effective, with items arriving well packaged and in line with descriptions and photos. Customer service is highlighted for responsiveness and helpfulness, contributing to complete satisfaction and trust, with several buyers returning for repeat purchases and recommending the store. Overall, customers emphasize reliable, swift delivery, clear product quality, and supportive service as strong, recurring strengths.

Reviews 1, 3 and 4 stars

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Anonymous A.

Published on 07/11/2020 à 15h45 following a purchase from 28/10/2020

Excellent products

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Anonymous A.

Published on 21/10/2020 à 21h41 following a purchase from 11/10/2020

With a delivery speed, precise information on the shipment of the package is perfect

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Anonymous A.

Published on 20/10/2020 à 12h08 following a purchase from 11/10/2020

Good

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Response from Natureluxy-shop Published on 11/10/2023

Thank you for your comment! We hope you will enjoy your next experience on Natureluxy-shop even more.

The Natureluxy-shop team

Anonymous A.

Published on 12/10/2020 à 13h10 following a purchase from 02/10/2020

Nothing to report.

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Anonymous A.

Published on 02/10/2020 à 13h41 following a purchase from 22/09/2020

I am not satisfied with my purchases! I had the opportunity to talk to someone from the site, I thought I had ordered natural products from a site that claims to sell natural products, but I ended up with Chinese products, almost no natural ingredients, lots of petrochemical products! The list of ingredients is not displayed on the site, the description corresponds to natural products, which are not in reality... I reported it during a conversation where I expressed the wish to return the products! I specify that I am only expressing myself about the two products I ordered and thought were natural, I do not judge the quality of other products, which may be good products, but I believe that a site claiming to sell natural products, even if there is a wide choice, must verify the quality of the products it sells, it's the minimum! Regarding delivery, it was very fast, there is nothing to say! The site just needs to remove synthetic, non-natural products and it will be perfect! Thank you!

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Response from Natureluxy-shop Published on 02/10/2020

Hello, Thank you for your advice, the 2 products have been removed from our site. You can verify! Best regards, Customer service

Anonymous A.

Published on 22/09/2020 à 22h13 following a purchase from 13/09/2020

Conforming

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Anonymous A.

Published on 22/09/2020 à 22h10 following a purchase from 13/09/2020

Fast service, in contact with the customer.

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Anonymous A.

Published on 21/09/2020 à 13h08 following a purchase from 08/09/2020

Fast delivery.

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Anonymous A.

Published on 16/09/2020 à 15h14 following a purchase from 03/09/2020

I initially placed an order for siwak sticks, then I was tempted by other products that I have not yet tested. The delivery was very fast with alerts to know where the shipment was. I did not give 5 stars only for the packaging. Everything is over-packaged with an individual zip bag in addition to the original packaging. Very good idea for oils, but not really eco-friendly for the rest. This must also be a waste of time for labor...

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Anonymous A.

Published on 16/09/2020 à 13h18 following a purchase from 05/09/2020

The face cream has a strange smell so I use it on my legs

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Response from Natureluxy-shop Published on 11/10/2023

Thank you for your feedback. We are sorry that you did not appreciate our product. We hope you will find the smell more pleasant on other products in the future.

The Natureluxy-shop team

Anonymous A.

Published on 16/09/2020 à 11h41 following a purchase from 02/09/2020

The shipment of the order was quite fast, the products were well packaged.

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Anonymous A.

Published on 16/09/2020 à 11h41 following a purchase from 03/09/2020

Product conforms to the description and fast shipping. I recommend.

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Anonymous A.

Published on 28/08/2020 à 16h14 following a purchase from 19/08/2020

Good products OK. Speed of execution

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Anonymous A.

Published on 27/08/2020 à 16h24 following a purchase from 18/08/2020

Still to be tested in the long term

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Anonymous A.

Published on 26/08/2020 à 18h41 following a purchase from 17/08/2020

Fast and quality service

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Anonymous A.

Published on 15/08/2020 à 12h43 following a purchase from 06/08/2020

Good

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Anonymous A.

Published on 11/08/2020 à 19h11 following a purchase from 01/08/2020

The package arrived quickly.

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Anonymous A.

Published on 08/08/2020 à 20h31 following a purchase from 28/07/2020

GOOD PRODUCT

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Anonymous A.

Published on 04/08/2020 à 21h17 following a purchase from 21/07/2020

For the delivery, perfect, very fast

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Anonymous A.

Published on 04/08/2020 à 02h21 following a purchase from 21/07/2020

ok great !!

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Anonymous A.

Published on 03/08/2020 à 23h44 following a purchase from 20/07/2020

Fast delivery and compliant product, just the jar is only half full

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Anonymous A.

Published on 03/08/2020 à 22h27 following a purchase from 14/07/2020

Order well packaged! Nothing to say, product ordered is great! However, disappointed with the delivery..

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Response from Natureluxy-shop Published on 11/10/2023

Thank you for sharing your opinion with us. We are sorry that the delivery did not meet your expectations and will do our best to improve this service in the future.

The Natureluxy-shop team

Anonymous A.

Published on 26/07/2020 à 14h56 following a purchase from 05/07/2020

First time on the site

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Anonymous A.

Published on 18/07/2020 à 10h55 following a purchase from 07/07/2020

On the internet

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Anonymous A.

Published on 18/07/2020 à 00h25 following a purchase from 04/07/2020

Very good site. Serious

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Anonymous A.

Published on 17/07/2020 à 07h50 following a purchase from 06/07/2020

First visit to the site for a specific product.. Too many shortages in stock

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Response from Natureluxy-shop Published on 17/07/2020

Hello,

Restocking is difficult at the moment due to closed borders with certain countries, but despite this, we are working very hard during this difficult time to satisfy our customers.

Best regards,
Customer service

Anonymous A.

Published on 08/07/2020 à 22h05 following a purchase from 29/06/2020

Expensive product

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Anonymous A.

Published on 30/06/2020 à 23h52 following a purchase from 20/06/2020

For now, I am waiting for the result, it is too early, the product has a good texture

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Anonymous A.

Published on 30/06/2020 à 22h26 following a purchase from 21/06/2020

Good navigation

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Anonymous A.

Published on 18/06/2020 à 22h36 following a purchase from 08/06/2020

no comments

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Anonymous A.

Published on 28/05/2020 à 20h04 following a purchase from 21/05/2020

Nice friendly site

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Anonymous A.

Published on 26/05/2020 à 12h56 following a purchase from 19/05/2020

Super.

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Anonymous A.

Published on 17/05/2020 à 11h06 following a purchase from 02/05/2020

The delivery was fast and well tracked, the package was perfect, nothing to say! I am happy with the ordered products, they correspond exactly to the description, natural and effective products!

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Anonymous A.

Published on 15/05/2020 à 20h34 following a purchase from 07/05/2020

Cheaper than on other sites.

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Anonymous A.

Published on 15/05/2020 à 16h04 following a purchase from 07/05/2020

Received very quickly and order conforms to the details. However, the smell is very unpleasant and overwhelming. You need to know that. As for the breast product, I have only been using it for a few days, so I can't say if it has helped or not.

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Anonymous A.

Published on 12/05/2020 à 19h20 following a purchase from 04/05/2020

Easy navigation on the site, reception a bit late due to events I think. Products seem good but not tried yet.

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Anonymous A.

Published on 10/05/2020 à 15h21 following a purchase from 02/05/2020

Despite the lockdown, my order arrived quite quickly

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Anonymous A.

Published on 05/05/2020 à 08h14 following a purchase from 25/04/2020

Delivery is fast and efficient

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Response from Natureluxy-shop Published on 05/05/2020

Thank you for your feedback!

Anonymous A.

Published on 04/05/2020 à 09h33 following a purchase from 27/04/2020

Very good site with clear product descriptions

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Anonymous A.

Published on 25/04/2020 à 12h22 following a purchase from 17/04/2020

The site is easily readable. The delivery was made within the indicated time. The product meets my expectations, to see over time. Friendly and pleasant customer service. I recommend this site

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