Customer reviews of Natureluxy-shop

9,7 /10

Based on 3 589 published reviews

5 3 226 90% 4 249 7% 3 43 1% 2 12 0% 1 59 2%

Summary of reviews

Natureluxy-shop consistently delivers with fast processing and express shipping, with many customers noting delivery in under 48 hours and ultra-fast or top-notch shipping. The product experience is repeatedly described as matching expectations and being effective, with items arriving well packaged and in line with descriptions and photos. Customer service is highlighted for responsiveness and helpfulness, contributing to complete satisfaction and trust, with several buyers returning for repeat purchases and recommending the store. Overall, customers emphasize reliable, swift delivery, clear product quality, and supportive service as strong, recurring strengths.

Reviews 2, 3 and 4 stars

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Muharrem A.

Published on 22/04/2021 à 11h36 following a purchase from 13/04/2021

Well received but the siwaks are very thin..

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Response from Natureluxy-shop Published on 11/10/2023

Thank you MUHARREM for your feedback. We are sorry that the siwaks do not meet your expectations. We take note of your comment and will do our best to improve the quality of our products.

The Natureluxy-shop team

Sylvie G.

Published on 21/04/2021 à 15h10 following a purchase from 10/04/2021

Easy to order, good order tracking.

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Christine R.

Published on 20/04/2021 à 09h50 following a purchase from 10/04/2021

Very good product. Plastic container could be of better quality

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Noel M.

Published on 16/04/2021 à 21h40 following a purchase from 07/04/2021

Good product

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Hassen T.

Published on 03/04/2021 à 21h54 following a purchase from 25/03/2021

Delivery a bit long but otherwise no issues

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Djamila B.

Published on 31/03/2021 à 10h33 following a purchase from 21/03/2021

Good oil, although I am used to a stronger tasting black seed oil.

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Corine P.

Published on 31/03/2021 à 10h23 following a purchase from 21/03/2021

Fast delivery. Now all that's left is to try the product

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Yvette T.

Published on 29/03/2021 à 12h00 following a purchase from 19/03/2021

Pleasant site to visit but more product descriptions would be a plus.

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Response from Natureluxy-shop Published on 11/10/2023

Thank you for your review Yvette. We will work to provide more descriptions on our products. We thank you for your support.

The Natureluxy-shop team

Limosani A.

Published on 27/03/2021 à 21h14 following a purchase from 18/03/2021

A fast delivery in 2 days, so very fast and on time

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Raquel B.

Published on 21/03/2021 à 15h34 following a purchase from 11/03/2021

Serious site. A downside on the product descriptions, many of which do not show the composition or weight, which does not allow the customer to compare or buy with real knowledge of the facts. Impeccable delivery. And a very nice message from the customer service that is accessible. I order a lot online. This is the first time it has been presented like this and it is really nice. It brings a real human side back to the internet

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Nadira R.

Published on 15/03/2021 à 17h34 following a purchase from 05/03/2021

Easy to use

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Rachid A.

Published on 12/03/2021 à 14h16 following a purchase from 03/03/2021

Fast shipping and responsive services!

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Koffi T.

Published on 13/02/2021 à 11h18 following a purchase from 03/02/2021

Fluid

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Gisèle L.

Published on 12/02/2021 à 13h19 following a purchase from 03/02/2021

Nothing to say about the site except not enough details about the products.

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Response from Natureluxy-shop Published on 13/02/2021

Hello,

What type of information are you looking for?

Youssef E.

Published on 12/02/2021 à 12h41 following a purchase from 03/02/2021

Great

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Gerard H.

Published on 10/02/2021 à 18h49 following a purchase from 01/02/2021

Perfect

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Martine S.

Published on 07/02/2021 à 17h37 following a purchase from 29/01/2021

Awaiting results.

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Emmanuelle M.

Published on 03/02/2021 à 11h44 following a purchase from 25/01/2021

I am testing it. It seems to be working but we'll see with time.

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Majda E.

Published on 02/02/2021 à 15h44 following a purchase from 23/01/2021

Good site.

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Peggy G.

Published on 01/02/2021 à 10h29 following a purchase from 22/01/2021

Meets my expectations.

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Julie L.

Published on 27/01/2021 à 09h58 following a purchase from 17/01/2021

Order arrived quickly, careful packaging, just a small unintentional oversight on a lot of musk squares, received 9 instead of 10. It can happen... just contact customer service in case of a problem.

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Naima A.

Published on 23/01/2021 à 11h13 following a purchase from 13/01/2021

The quality is there

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Ibtissam B.

Published on 04/01/2021 à 10h51 following a purchase from 26/12/2020

The site is good in terms of speed and quality.

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Response from Natureluxy-shop Published on 04/01/2021

Thank you for your feedback

Marc B.

Published on 31/12/2020 à 17h39 following a purchase from 15/12/2020

Fast delivery.

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Response from Natureluxy-shop Published on 11/10/2023

Thank you Marc for your review of our site. We are happy to have been able to deliver to you quickly!

The Natureluxy-shop team.

Alain P.

Published on 29/12/2020 à 19h37 following a purchase from 20/12/2020

Perfect delivery on the day promised. (What more could you ask for?)

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Anais P.

Published on 29/12/2020 à 10h55 following a purchase from 17/12/2020

Product as described, well packaged, I do not regret ordering.

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Amal B.

Published on 19/12/2020 à 12h08 following a purchase from 09/12/2020

Good site where you can find everything.

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Fatima A.

Published on 09/12/2020 à 10h38 following a purchase from 29/11/2020

Very good site, package received the day after my order

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Aminata K.

Published on 08/12/2020 à 21h07 following a purchase from 29/11/2020

I just received the order last week.. I only tested it today, I will get back to you later. In any case, order in 3-4 working days.

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Response from Natureluxy-shop Published on 11/10/2023

It suits me.

Thank you for your feedback Aminata, we are happy that the delivery suits you. We hope to have the pleasure of receiving your new feedback when you have been able to test the products.

The Natureluxy-shop team

Doria B.

Published on 07/12/2020 à 10h17 following a purchase from 27/11/2020

Satisfied with the product and fast delivery

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Fabienne D.

Published on 01/12/2020 à 20h22 following a purchase from 21/11/2020

Very good site and fast delivery, thank you

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Isabelle M.

Published on 30/11/2020 à 18h34 following a purchase from 20/11/2020

Not bad selection.

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Lucie P.

Published on 26/11/2020 à 08h50 following a purchase from 15/11/2020

Very satisfied with my order. The ordered products correspond to my request.

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Anonymous A.

Published on 07/11/2020 à 15h45 following a purchase from 28/10/2020

Excellent products

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Anonymous A.

Published on 21/10/2020 à 21h41 following a purchase from 11/10/2020

With a delivery speed, precise information on the shipment of the package is perfect

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Anonymous A.

Published on 20/10/2020 à 12h08 following a purchase from 11/10/2020

Good

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Response from Natureluxy-shop Published on 11/10/2023

Thank you for your comment! We hope you will enjoy your next experience on Natureluxy-shop even more.

The Natureluxy-shop team

Anonymous A.

Published on 12/10/2020 à 13h10 following a purchase from 02/10/2020

Nothing to report.

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Anonymous A.

Published on 02/10/2020 à 13h41 following a purchase from 22/09/2020

I am not satisfied with my purchases! I had the opportunity to talk to someone from the site, I thought I had ordered natural products from a site that claims to sell natural products, but I ended up with Chinese products, almost no natural ingredients, lots of petrochemical products! The list of ingredients is not displayed on the site, the description corresponds to natural products, which are not in reality... I reported it during a conversation where I expressed the wish to return the products! I specify that I am only expressing myself about the two products I ordered and thought were natural, I do not judge the quality of other products, which may be good products, but I believe that a site claiming to sell natural products, even if there is a wide choice, must verify the quality of the products it sells, it's the minimum! Regarding delivery, it was very fast, there is nothing to say! The site just needs to remove synthetic, non-natural products and it will be perfect! Thank you!

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Response from Natureluxy-shop Published on 02/10/2020

Hello, Thank you for your advice, the 2 products have been removed from our site. You can verify! Best regards, Customer service

Anonymous A.

Published on 22/09/2020 à 22h13 following a purchase from 13/09/2020

Conforming

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Anonymous A.

Published on 22/09/2020 à 22h10 following a purchase from 13/09/2020

Fast service, in contact with the customer.

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