Natureluxy-shop consistently delivers with fast processing and express shipping, with many customers noting delivery in under 48 hours and ultra-fast or top-notch shipping. The product experience is repeatedly described as matching expectations and being effective, with items arriving well packaged and in line with descriptions and photos. Customer service is highlighted for responsiveness and helpfulness, contributing to complete satisfaction and trust, with several buyers returning for repeat purchases and recommending the store. Overall, customers emphasize reliable, swift delivery, clear product quality, and supportive service as strong, recurring strengths.
Received 2 days late and on top of that, not at the requested location. Complaint made and no commercial gesture or reimbursement of shipping costs
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Response from Natureluxy-shop
We thank you Slimane for taking the time to share your feedback. We are sorry to learn that your order did not arrive on time and at the correct location. Your satisfaction is very important to us and we take your comments very seriously. We encourage you to contact our customer service to discuss your situation so that we can find an appropriate solution.
Best regards,
The Natureluxy-shop team
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Emmanuelle M.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very good
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Response from Natureluxy-shop
We sincerely thank you Emmanuelle for your flattering review. We are delighted that our site "Natureluxy-shop" was able to meet your expectations. Don't hesitate to come back to visit us to discover our new collections!
Best regards,
The Natureluxy-shop team
J
Jean Marc S.
Rating: 5 out of 5
following a purchase from 15/03/2025
Transaction went very well
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Response from Natureluxy-shop
We warmly thank you Jean Marc for your positive feedback and are delighted to learn that your transaction went smoothly. Your satisfaction is our priority and we hope to see you soon on Natureluxy-shop for new enriching experiences.
Best regards,
The Natureluxy-shop team
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Kamel N.
Rating: 5 out of 5
following a purchase from 16/03/2025
Fast shipping, I recommend
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Response from Natureluxy-shop
We sincerely thank you Kamel for your positive evaluation and are delighted to learn that you appreciated the speed of our shipping. Your recommendation touches us and motivates us to continue providing quality service. We look forward to seeing you again on Natureluxy-shop!
Best regards,
The Natureluxy-shop team
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Valerie P.
Rating: 2 out of 5
following a purchase from 15/03/2025
Disappointed
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Response from Natureluxy-shop
Hello Valerie,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience with Natureluxy-shop did not meet your expectations. Your satisfaction is our priority and we would like to understand how we could improve our services. Please feel free to contact us directly to discuss your concerns.
Best regards,
The Natureluxy-shop team
C
Caroline D.
Rating: 5 out of 5
following a purchase from 15/03/2025
Satisfied with the price and quality of the product
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Response from Natureluxy-shop
Hello Caroline,
We sincerely thank you for your 5-star rating. We are delighted to learn that you are satisfied with both the quality of our products and our prices. Your feedback is precious and encourages us to continue offering the best to our customers.
Best regards,
The Natureluxy-shop team
M
Mohamed F.
Rating: 5 out of 5
following a purchase from 13/03/2025
excellent
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Response from Natureluxy-shop
A big thank you Mohamed for your positive evaluation! We are delighted that you had an excellent experience on our site Natureluxy-shop. Your satisfaction is our priority and your encouragement motivates us to continue offering the best possible service.
See you soon,
The Natureluxy-shop team
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Gilles S.
Rating: 5 out of 5
following a purchase from 13/03/2025
Perfect
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Response from Natureluxy-shop
Hello Gilles,
We sincerely thank you for your flattering review and are delighted to learn that you found your experience on our site "Natureluxy-shop" perfect. Your satisfaction is our priority, and we hope to welcome you again very soon.
Best regards,
The Natureluxy-shop team
O
Orlane K.
Rating: 5 out of 5
following a purchase from 13/03/2025
I am satisfied
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Response from Natureluxy-shop
Hello Orlane,
Thank you very much for your positive feedback! We are delighted to learn that you are satisfied with your experience on Natureluxy-shop. Your feedback is precious to us.
See you soon,
The Natureluxy-shop team
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Claudine C.
Rating: 4 out of 5
following a purchase from 13/03/2025
Good product. Meets my expectations
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Response from Natureluxy-shop
Hello Claudine,
Thank you very much for your positive feedback! We are delighted to learn that our product met your expectations. Your satisfaction is our priority. Don't hesitate to reach out to us if you have any other questions or needs.
Best regards,
The Natureluxy-shop team
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Gerard B.
Rating: 5 out of 5
following a purchase from 12/03/2025
It's perfect, cooooooollll, mmmmeerrrccccoiiii
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Response from Natureluxy-shop
We sincerely thank you Gérard for your flattering review and your perfect rating! We are delighted to learn that your experience on our site "Natureluxy-shop" satisfied you. Your enthusiasm motivates us to continue providing the best possible service. We look forward to seeing you again very soon!
Best regards,
The Natureluxy-shop team
M
Mouna B.
Rating: 5 out of 5
following a purchase from 11/03/2025
Good product
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Response from Natureluxy-shop
Thank you very much Mouna for your positive feedback! We are delighted that our product satisfied you. Don't hesitate to come back to see us for your future purchases.
Best regards,
The Natureluxy-shop team
C
Clelia L.
Rating: 5 out of 5
following a purchase from 12/03/2025
Good
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Response from Natureluxy-shop
Thank you very much Clelia for your review and your 5/5 rating! We are delighted that you appreciated your experience on Natureluxy-shop. Your satisfaction is our priority and we hope to see you again soon.
Best regards,
The Natureluxy-shop team
K
Kamil N.
Rating: 5 out of 5
following a purchase from 11/03/2025
Really very clean satisfied with what I got
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Response from Natureluxy-shop
Hello Kamil,
A big thank you for your positive review and your 5/5 rating! We are delighted to know that you are satisfied with your experience on Natureluxy-shop. Your satisfaction is our priority. See you very soon!
Best regards,
The Natureluxy-shop team
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Lionel D.
Rating: 5 out of 5
following a purchase from 11/03/2025
Perfect
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Response from Natureluxy-shop
Hello Lionel,
We sincerely thank you for your positive feedback on Natureluxy-shop. Your satisfaction is our priority, and we are delighted that our service met your expectations. Please feel free to reach out to us for any other questions or needs.
Best regards,
The Natureluxy-shop team
M
Mahdjouba E.
Rating: 5 out of 5
following a purchase from 11/03/2025
Great products. I am delighted with my purchases!
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Response from Natureluxy-shop
A big thank you Mahdjouba for your flattering review! We are delighted to learn that you are satisfied with your purchases. Your satisfaction is our priority and we hope to see you again soon on Natureluxy-shop!
Best regards,
The Natureluxy-shop team
F
Fatima B.
Rating: 5 out of 5
following a purchase from 10/03/2025
Great
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Response from Natureluxy-shop
Thank you very much Fatima for your positive review! We are delighted that you had a pleasant experience on Natureluxy-shop. Your satisfaction is our priority. See you very soon!
Best regards,
The Natureluxy-shop team
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Eric C.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very satisfied I recommend
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Response from Natureluxy-shop
Hello Eric,
We sincerely thank you for your flattering review and your recommendation. Your satisfaction is our priority, and we are delighted to know that you appreciated your experience on our site "Natureluxy-shop". We look forward to serving you again!
Best regards,
The Natureluxy-shop team
A
Assamaou D.
Rating: 5 out of 5
following a purchase from 09/03/2025
The order is perfect
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Response from Natureluxy-shop
Hello Assamaou,
Thank you very much for your review! We are delighted to learn that you are satisfied with your order. Your satisfaction is our priority and your feedback is valuable. We look forward to seeing you again soon on Natureluxy-shop!
Best regards,
The Natureluxy-shop team
F
Florence A.
Rating: 5 out of 5
following a purchase from 09/03/2025
Very clear site and good delivery time and packages always in good condition
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Response from Natureluxy-shop
We sincerely thank you Florence for your positive feedback, Florence. We are delighted to learn that you appreciate the clarity of our site as well as the quality of our deliveries. Your satisfaction is our priority and we are committed to continuing to provide quality service.
Best regards,
The Natureluxy-shop team
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Narjis H.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very good quality oils, interesting prices, thank you very much, I recommend
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Response from Natureluxy-shop
We sincerely thank you Narjis for your positive review and your recommendation. We are delighted that you appreciated the quality of our oils as well as our prices. Your satisfaction is our priority, and we hope to see you again soon on our site "Natureluxy-shop".
Best regards,
The Natureluxy-shop team
F
Francoise B.
Rating: 5 out of 5
following a purchase from 09/03/2025
Correct and fast shipping
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Response from Natureluxy-shop
Hello Françoise,
We sincerely thank you for your positive review and for taking the time to share your experience. We are delighted to learn that you appreciated the speed of our shipping. Your satisfaction is our priority, and we hope to see you again soon on Natureluxy-shop.
Best regards,
The Natureluxy-shop team
B
Bahia B.
Rating: 5 out of 5
following a purchase from 08/03/2025
Order received quickly well packaged product matching its description. Thank you
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Response from Natureluxy-shop
Hello Bahia,
Thank you very much for your flattering review! We are delighted to learn that your order was received quickly and that the product meets your expectations. Your satisfaction is our priority. We look forward to seeing you again on Natureluxy-shop!
Best regards,
The Natureluxy-shop team
T
Tidjara A.
Rating: 5 out of 5
following a purchase from 08/03/2025
I will buy again thank you too bad we can't pay in installments.
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Response from Natureluxy-shop
Hello Tidjara,
We sincerely thank you for your positive review and your trust in Natureluxy-shop. We are delighted that you appreciated your shopping experience. Please know that we are taking your suggestion regarding payment in installments into serious consideration for the future. We look forward to seeing you again soon on our site!
Best regards,
The Natureluxy-shop team
I
Ilkin M.
Rating: 5 out of 5
following a purchase from 05/03/2025
Quality product and fast delivery! Thank you!
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Response from Natureluxy-shop
Hello Ilkin,
We sincerely thank you for your glowing review and your perfect score of 5/5. We are delighted to learn that you were satisfied with the quality of our products and our delivery service. Your satisfaction is our priority. Please feel free to reach out to us for your future purchases!
Best regards,
The Natureluxy-shop team
T
Therese D.
Rating: 5 out of 5
following a purchase from 04/03/2025
Serious, product received quickly and well packaged.
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Response from Natureluxy-shop
Hello Thérèse,
We sincerely thank you for your positive review and are delighted to learn that you are satisfied with the quality of our services. Your satisfaction is our priority, and we hope to see you soon on our site.
Best regards,
The Natureluxy-shop team
B
Brigitte M.
Rating: 5 out of 5
following a purchase from 02/03/2025
Quality product and very fast shipping. I am very satisfied.
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Response from Natureluxy-shop
Hello Brigitte,
Thank you very much for your glowing review and your perfect score! We are delighted to learn that you are satisfied with the quality of our products and the speed of shipping. Your satisfaction is our priority. See you very soon at Natureluxy-shop!
Best regards,
The Natureluxy-shop team
N
Nikolai I.
Rating: 5 out of 5
following a purchase from 20/10/2024
Perfect
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Response from Natureluxy-shop
Hello Nikolai,
We warmly thank you for your glowing review! We are delighted that your experience on our site Natureluxy-shop was perfect. Your satisfaction is our priority, and we hope to see you very soon for new discoveries.
Best regards,
The Natureluxy-shop team
C
Carla D.
Rating: 5 out of 5
following a purchase from 01/03/2025
Super
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Response from Natureluxy-shop
Hello Carla,
We sincerely thank you for your glowing review! We are delighted to learn that your experience on our site "Natureluxy-shop" was also positive. Your satisfaction is our priority, and we hope to see you again soon to discover even more of our products.
Best regards,
The Natureluxy-shop team
S
Sophie S.
Rating: 5 out of 5
following a purchase from 28/02/2025
Fast and careful shipping, as usual
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Response from Natureluxy-shop
Hello Sophie,
We sincerely thank you for your glowing review and your perfect score of 5/5. We are delighted to learn that you are satisfied with the speed and care taken in shipping your orders. Your loyalty encourages us to continue providing quality service. We look forward to seeing you on our site!
Best regards,
The Natureluxy-shop team
L
Laura A.
Rating: 5 out of 5
following a purchase from 28/02/2025
Everything perfect
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Response from Natureluxy-shop
Hello Laura,
We sincerely thank you for your brilliant review! We are delighted to know that your experience on our site "Natureluxy-shop" was perfect. Your satisfaction is our priority and we hope to see you again soon for new discoveries.
Best regards,
The Natureluxy-shop team
Z
Zohra M.
Rating: 5 out of 5
following a purchase from 25/02/2025
-
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Response from Natureluxy-shop
We sincerely thank you Zohra for your positive review and your support. Your satisfaction is our priority, and we are delighted that your experience on Natureluxy-shop met your expectations. We hope to welcome you back very soon!
Best regards,
The Natureluxy-shop team
M
Marie-Christine F.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good product
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Response from Natureluxy-shop
We warmly thank you Marie-Christine for your glowing comment and your perfect score of 5/5. We are delighted that our product met your expectations and we hope to see you again soon at Natureluxy-shop.
Best regards,
The Natureluxy-shop team
K
Kader E.
Rating: 5 out of 5
following a purchase from 23/02/2025
10 out of 10
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Response from Natureluxy-shop
A big thank you Kader for your perfect rating of our site "Natureluxy-shop"! We are thrilled to know that your experience met your expectations. Your satisfaction is our priority and we hope to see you again soon.
Best regards,
The Natureluxy-shop team
N
Nathan R.
Rating: 5 out of 5
following a purchase from 25/02/2025
Quality products!
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Response from Natureluxy-shop
Hello Nathan,
We sincerely thank you for your glowing review and your 5-star rating. We are delighted that you appreciated the quality of our products. Your satisfaction is our priority, and we hope to see you again soon at Natureluxy-shop!
Best regards,
The Natureluxy-shop team
S
Sabrine B.
Rating: 5 out of 5
following a purchase from 25/02/2025
Very fast
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Response from Natureluxy-shop
Hello Sabrine,
Thank you very much for your positive review! We are delighted that our speed satisfied you. Your satisfaction is our priority. See you very soon on Natureluxy-shop!
Best regards,
The Natureluxy-shop team
J
Jean Francois D.
Rating: 5 out of 5
following a purchase from 24/02/2025
Nothing to say about Natureluxy, however, Chronopost delivery was catastrophic, delivery point does not work
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Response from Natureluxy-shop
Hello Jean François,
Thank you very much for your positive review on Natureluxy-shop! We are delighted that you like our products. We are sorry to learn that you encountered problems with the delivery by Chronopost. We will forward your feedback to our logistics service to improve this service. Please feel free to contact us if you need further assistance.
Best regards,
The Natureluxy-shop team
K
Kawtar M.
Rating: 5 out of 5
following a purchase from 23/02/2025
Nothing to say, quality products, and packaging more than perfect. Very happy for a first order!
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Response from Natureluxy-shop
A big thank you Kawtar for your flattering review! We are delighted to learn that you are satisfied with the quality of our products and the packaging. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Natureluxy-shop team
N
Nadira B.
Rating: 5 out of 5
following a purchase from 23/02/2025
Fast shipping! Well packaged! Everything is ok! Thank you!
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Response from Natureluxy-shop
Thank you very much Nadira for your positive review and we are delighted to learn that your experience with our site "Natureluxy-shop" was satisfactory. Your satisfaction is our priority, and we hope to see you very soon for new orders.
Best regards,
The Natureluxy-shop team.
E
Emmanuelle H.
Rating: 5 out of 5
following a purchase from 22/02/2025
Compliant The musk squares correspond to those found in Marrakech I love the smell and it naturally scents the house Shopping on this site went perfectly
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Response from Natureluxy-shop
Hello Emmanuelle,
Thank you very much for your warm review and your maximum rating. We are delighted to learn that our musk squares remind you of Marrakech and that they pleasantly scent your home. Your satisfaction is our priority, and we are thrilled that your shopping experience on our site met your expectations. We look forward to seeing you again soon on Natureluxy-shop!
Best regards,
The Natureluxy-shop team.
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