Customer reviews of Natureluxy-shop

9,7 /10

Based on 3 589 published reviews

5 3 226 90% 4 249 7% 3 43 1% 2 12 0% 1 59 2%

Summary of reviews

Natureluxy-shop consistently delivers with fast processing and express shipping, with many customers noting delivery in under 48 hours and ultra-fast or top-notch shipping. The product experience is repeatedly described as matching expectations and being effective, with items arriving well packaged and in line with descriptions and photos. Customer service is highlighted for responsiveness and helpfulness, contributing to complete satisfaction and trust, with several buyers returning for repeat purchases and recommending the store. Overall, customers emphasize reliable, swift delivery, clear product quality, and supportive service as strong, recurring strengths.

3 star reviews

Reset filters

Anonymous A.

Published on 05/05/2020 à 08h14 following a purchase from 25/04/2020

Delivery is fast and efficient

Translated reviews

Response from Natureluxy-shop Published on 05/05/2020

Thank you for your feedback!

Anonymous A.

Published on 22/04/2020 à 21h31 following a purchase from 15/04/2020

An error on the product otherwise fast delivery

Translated reviews

Response from Natureluxy-shop Published on 11/10/2023

Thank you for sharing your opinion with us. We greatly appreciate your comments and feedback on our product and services. We take errors very seriously and do our best to ensure our customers' satisfaction. We hope that next time your experience with us will be more satisfactory. Thank you for your time and patience.

The Natureluxy-shop team

Anonymous A.

Published on 26/12/2019 à 19h35 following a purchase from 19/12/2019

Delivery planned in mondial relay, on the scheduled day I go to the concerned shop (+ 20 kms from my home!) to be told that they do not receive colissimo!!!
I go home and find the package in my mailbox...

Translated reviews

Response from Natureluxy-shop Published on 26/12/2019

Hello,

Indeed the package was shipped directly to your home, you should have received an email regarding the shipping information.

Best regards,
Customer service