The online store Nauticmar is highly regarded for its fast and efficient delivery service, with many customers noting that their orders arrived well-packaged and in perfect condition, often quicker than expected. The product quality consistently meets customer expectations, as items such as kayaks and paddles are described as durable and reliable, matching the specifications provided in the catalog.
Great, just as it should be! We are glad everything went well, Thank you and best regards!!
C
Comprador verificado
Rating: 5 out of 5
Everything perfect
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Response from Nauticmar
Thank you very much for your feedback! It motivates us to improve
C
Comprador verificado
Rating: 5 out of 5
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!!
C
Comprador verificado
Rating: 5 out of 5
The attention, the resolution of incidents, the product, the price, the speed, and the closeness in the treatment... I give everything a 10! Delighted to deal with them and particularly with Aitor, who has been very kind, understanding, and solution-oriented :)
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Response from Nauticmar
Wowwww thank you very much!! This is our way of working, always delighted to work with clients like you! Here we are, enjoy!! ??????
C
Comprador verificado
Rating: 1 out of 5
Very bad, I bought some Helly Hansen boots at a fantastic price, they called me the next day to tell me they were changing the website blah blah blah, and that there was no stock, when I accessed it after a few weeks my theory which was that they were a "bargain" was confirmed, as they told me they didn't have them to avoid selling them at that price, it really upset me as it was a birthday gift. By the way, they still haven't refunded the money for the boots.
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Response from Nauticmar
We are very sorry that you experienced the situation this way, Sheila. First of all, I want to tell you that the refund was made instantly via Paypal, which was the payment method for the purchase, and you will have it in your balance. On our part, we offered you alternatives as we completely empathize with the situation and your discomfort. We also regret that you were not satisfied with any of them. We appreciate this situation as well as your feedback, as we are always focused on improving. Thank you.
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Cesar A.
Rating: 5 out of 5
following a purchase from 14/07/2023
100% professionals and excellent service.
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Response from Nauticmar
Thank you very much, our focus is always on providing you with the best service!
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Eduardo C.
Rating: 5 out of 5
following a purchase from 03/07/2023
The good treatment from the seller (Alberto) and all the information he provided me.
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Response from Nauticmar
It is always a pleasure to receive you, we hope to see you soon! ??????
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diego C.
Rating: 5 out of 5
following a purchase from 19/05/2023
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Response from Nauticmar
Thank you very much for your rating! ??????
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ALEJANDRO F.
Rating: 5 out of 5
following a purchase from 15/06/2023
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Response from Nauticmar
Thank you very much for your rating! ??????
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Jacinto C.
Rating: 5 out of 5
following a purchase from 17/05/2023
Unbeatable price, fast shipping, and good attention.
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Response from Nauticmar
Thank you very much, you have taken a great kayak! We hope you enjoy it! ??????
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Carlos D.
Rating: 5 out of 5
following a purchase from 03/06/2023
I had a problem with the sale of a kayak. The truth is that they were concerned about resolving the issue, they offered me others at the same price, even looking for new suppliers so that I could have my kayak. I was pleasantly surprised by the treatment received, they definitely care about improving and that inspires confidence to buy in this store.
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Response from Nauticmar
Thank you very much Carlos, of course we are always focused on turning the word "problem" into "solution" as quickly as we can. I wish we could also rate our clients, best regards.
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Cristian M.
Rating: 5 out of 5
following a purchase from 20/07/2023
Excellent treatment and the product is a 10, just what I was looking for.
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Response from Nauticmar
We are thrilled to read this! Thank you for your review ??????
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Jose T.
Rating: 5 out of 5
following a purchase from 31/05/2023
Product as described and fast shipping, everything perfect.
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Response from Nauticmar
That's how it should be! Thank you very much for your feedback, here we are for whatever you need!
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JULIO A.
Rating: 5 out of 5
following a purchase from 17/07/2023
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Response from Nauticmar
Thank you very much for your feedback! We hope you enjoy your purchase ??????
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Jose J.
Rating: 5 out of 5
following a purchase from 07/07/2023
Everything went as indicated. Very good customer service.
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Response from Nauticmar
It is a pleasure to read this, this is how we like to work! We hope you enjoy your purchase!
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Román S.
Rating: 5 out of 5
following a purchase from 03/07/2023
Excellent treatment as well as attention... delivery on time and in form... a 10.
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Response from Nauticmar
Thank you very much, our focus is always on providing you with the best service! ??????
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Kayak B.
Rating: 5 out of 5
following a purchase from 28/07/2023
Very good.
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Response from Nauticmar
Thank you very much, here we are for whatever you need! ??????
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ELISA Á.
Rating: 5 out of 5
following a purchase from 22/06/2023
Very professional. Good advice and quick shipping.
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Response from Nauticmar
Thank you very much Elisa, it was a pleasure to have dealt with you! ??????
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Javier G.
Rating: 5 out of 5
following a purchase from 03/07/2023
Although with some confusion, but great customer service. Thank you, Aitor.
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Response from Nauticmar
When setbacks arise, the best thing we can do is find quick solutions, it has been a pleasure to help at all times Javier! ??????
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Florian K.
Rating: 5 out of 5
following a purchase from 19/06/2023
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Response from Nauticmar
Thank you very much Florian, always a pleasure to deal with you! ??????
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José A.
Rating: 3 out of 5
following a purchase from 24/05/2023
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Response from Nauticmar
Our main goal is for you to give us 5 stars on your next purchase, you can send any suggestions or aspects to improve to our email [email protected], thank you! ??????
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Mario O.
Rating: 5 out of 5
following a purchase from 25/05/2023
The attention is super personalized
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Response from Nauticmar
We love reading this, thank you very much, you already know where we are!! ??????
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José F.
Rating: 5 out of 5
following a purchase from 17/05/2023
Very good, serious and trustworthy company. Great communication and serious staff.
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Response from Nauticmar
Thank you very much, we have no other goal!! We hope you enjoy your purchase ??????
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test T.
Rating: 5 out of 5
following a purchase from 26/07/2023
Excellent
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Response from Nauticmar
Our clients are excellent! ??????
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Marcos V.
Rating: 5 out of 5
following a purchase from 20/06/2023
Staff attention
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Response from Nauticmar
A pleasure to deal with such kind people! Thank you and here we are for whatever you need ??????
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David M.
Rating: 5 out of 5
following a purchase from 23/06/2023
The staff, the attention, the material, the variety... the stock
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Response from Nauticmar
Thank you very much, we hope you enjoy your purchase a lot! ??????
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/04/2023
Everything very fast and perfect, thank you and keep going
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Response from Nauticmar
Thank you very much for your feedback! It's a pleasure to deal with you, here we are for whatever you need ??????
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/04/2023
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/04/2023
Super friendly and quality products
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Response from Nauticmar
Thank you very much for your feedback, it motivates us to do better every time!! We hope you enjoy your purchase!! ??????
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/04/2023
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Response from Nauticmar
Thank you very much for your rating, now enjoy your kayak!! ??????
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/04/2023
The speed and professionalism. Thank you very much!
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Response from Nauticmar
This is how we like to work, thank you very much!! We are sure you will enjoy your purchase, a hug and here we are for you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/02/2023
I bought a Sup board at a very good price and it arrived in 2 days, everything super fast
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Response from Nauticmar
This is how we like it! Now we just need to try it, thank you for your feedback!! ??????
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/02/2023
The speed of shipping!!!! The quality although I haven't tried it yet, but it looks very good. I'm delighted, thank you!!!
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Response from Nauticmar
Yeah, that's how we like it to happen!! The best thing I can read on a Monday morning! We love to see that you are delighted! Now you just need to try it, thank you very much for your review ??????
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/01/2023
Very kind, fast, and professional people. The product I ordered was very good, very happy with the price I paid, a very good quality-price relationship.
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Response from Nauticmar
Thank you very much for your feedback!! We are thrilled to see that you are happy with our service and our products, we are here for whatever you need ??????
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/08/2020
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Response from Nauticmar
Thank you very much for your feedback, it motivates us to do better!! ??????????
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/01/2023
Everything perfect, good attention and the order arrived on time, now I just need to try the kayak. You have a new customer!!
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Response from Nauticmar
Thank you very much for your feedback, this is how we like to work!! We are sure you will love kayaking, we wish you great adventures!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/11/2021
The attention is very good
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Response from Nauticmar
Thank you very much for your feedback, it motivates us to improve! We hope you enjoy incredible adventures with your board! ??????
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/01/2023
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/01/2023
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Response from Nauticmar
Thank you very much for your feedback, it motivates us to improve!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/01/2023
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy surfing the asphalt!!
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