The online store Nauticmar is highly regarded for its fast and efficient delivery service, with many customers noting that their orders arrived well-packaged and in perfect condition, often quicker than expected. The product quality consistently meets customer expectations, as items such as kayaks and paddles are described as durable and reliable, matching the specifications provided in the catalog.
How easy it is to buy at nauticmar. Everything is easy. And in 24 hours the order had arrived home. The package was perfectly packaged. Thank you
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Response from Nauticmar
Thank you very much for your feedback, it motivates us to improve!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/08/2021
Order delivered in 24h, without problems and fast!
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/08/2021
A 10 out of 10 attention from Alberto
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/08/2021
So far it meets my expectations. Quality paddle, lightweight and durable.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/08/2021
Everything is perfect regarding Nauticmar. Nothing to add. I just have to wait for the paddle to meet expectations.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your paddle!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/08/2021
Good quality-price relationship, very fast shipping and delivery.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
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Pepe S.
Rating: 5 out of 5
following a purchase from 10/08/2021
Everything as expected, no surprises. Excellent delivery, they even called me because there was no one at home. The product in perfect condition. I will definitely trust you again. Thank you!!
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
Everything correct, the guy very professional and pleasant
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/08/2021
Good service and expected products
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 06/08/2021
Excellent
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Response from Nauticmar
Thank you Harry, always striving to provide the best service, and that is reflected in happy customers even if they only give us 3 stars ??
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/08/2021
Good service. Well advised. The shipment arrived a day late because the phone number was wrong. I don't know whose fault it was. Everything else perfect.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/08/2021
Excellent treatment. Good quality/price relationship.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/08/2021
Very good quality of the product and magnificent advice.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 31/07/2021
Perfect
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Response from Nauticmar
As perfect as our clients, thank you very much for your feedback!
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 05/08/2021
The product very good but the delivery person is very rude, was very upset and doesn't even know how to use GPS. Other than that, 10 (although perhaps if they had notified more or less when he was going to come exactly it would have been better)
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Response from Nauticmar
Thank you for your feedback, unfortunately we have no control over the delivery drivers of the transport companies. We hope you enjoy your purchase, regards!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/05/2021
I am very happy. For beginner level, it is a stable board and inflates quickly (in a couple of minutes it is inflated).
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/05/2021
I ordered a SUP board model online that they didn't have in stock at that time. The next day, they called me to inform me and tell me the approximate date it would arrive, giving me the option to wait or select another model. When the date they had given me was approaching, they told me again that it would be delayed and offered me another superior model at the same price.
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Response from Nauticmar
Thank you very much for your feedback, it was a pleasure to help you, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/08/2021
I haven't been able to use it yet but the purchase, delivery, and content are perfect.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/08/2021
Thank you
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/08/2021
I haven't been able to try the air pump I bought yet but it looks very good and the price is great, the delivery was super fast, much better than Amazon knowing that I am helping a physical store.
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Response from Nauticmar
Thank you very much for your feedback and for your words, it has been a pleasure to deal with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/04/2021
Since the date of my order, they contacted me to personalize my choice and even the shipping method. Although there were delays due to the pandemic, I received the order and everything went well. I would only recommend better tracking when the indicated material reception dates pass to safeguard customers. They were 5 stars!
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Response from Nauticmar
Thank you very much for your feedback Miguel, we take note to improve in this aspect. We already know that you are enjoying your kayak, a hug!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/07/2021
They should improve stock control, there are products that appear on the website as available and when you buy them, it turns out they are out of stock. Other than that, a 10, I have bought several products and the advice and customer service is unbeatable and the delivery is punctual and without any problems.
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Response from Nauticmar
Thank you very much for your feedback, we take note to improve in this aspect. We hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/07/2021
Everything is perfect
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/07/2021
Everything is perfect, the arrival of the board on its day and everything in excellent condition.
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/07/2021
Very happy with the information and the product they recommended to me. Very attentive Paula calling me and answering all my questions.
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure to help you with your questions, we hope you enjoy your board a lot!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/08/2021
Very comfortable and fits perfectly.
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Response from Nauticmar
Thank you very much for your review, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/08/2021
Very kind and quick in shipping. Everything is perfect. Thank you
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/07/2021
Highly recommended both the product and the service and delivery.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/07/2021
Great customer service via webchat
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 24/06/2021
It is a very versatile board having a considerable size in a reduced space but it suffers from having marks when folded in half to roll up. It is necessary to use the empty side of the pump to leave the board almost empty to be able to fold it and fit it in the transport bag, which is quite tight. I find the paddle a bit short at 1.80m and only extends to 1.90m when other models reach about 2.10m. The board is very fast with good glide and easy to maneuver.
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Response from Nauticmar
Thank you for your review Álvaro. We take note of your review for our own information. We hope you enjoy your board, regards!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/07/2021
Everything perfect, attention, delivery and product
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/07/2021
The guy who assisted me was super nice and gave me all the answers I needed. I will definitely buy again because of the service received.
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure to resolve all your questions, here we are for whatever you need!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/07/2021
Due to a delay in delivery, they kindly lent me a replacement board while the order arrived. Very professional and exquisite treatment
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Response from Nauticmar
Thank you very much for your feedback, it was a pleasure to help you, that's what we're here for! Now enjoy your board!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/07/2021
Very good, reliable and helpful
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Response from Nauticmar
Thank you very much for your evaluation, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/07/2021
Excellent service
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/07/2021
Everything as expected. The board arrived in 48h and in perfect condition. Very happy with the purchase.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/07/2021
Fast, good communication. I would buy again
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/06/2021
Customer service is a 10, along with an unbeatable after-sales service, I had a problem with an item and it was resolved quickly and satisfactorily. Highly recommended.
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Response from Nauticmar
Thank you very much for your feedback, it was a pleasure to help you with your purchase, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/07/2021
A store with a lot of stock of good products. The shipping was very fast and everything was fine.
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/07/2021
Everything was quick and simple.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
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