Customer reviews of Nauticmar

J

jean-luc P.

Rating: 4 out of 5

Published on 06/07/2026 à 21h28 following a purchase from 25/06/2026

Satisfied with the purchase. Information about the delivery date and time is desired. The manual could also be in French.

Translated reviews

M

Miguel N.

Rating: 4 out of 5

Published on 20/10/2025 à 11h12

-

Translated reviews

J

JEAN O.

Rating: 4 out of 5

Published on 03/09/2025 à 09h08

-

Translated reviews

J

jose M.

Rating: 4 out of 5

Published on 31/08/2025 à 15h05

-

Translated reviews

I

Iñigo T.

Rating: 4 out of 5

Published on 22/07/2025 à 13h34

-

Translated reviews

P

Pavel N.

Rating: 4 out of 5

Published on 06/07/2025 à 21h22

-

Translated reviews

P

Pedro I.

Rating: 4 out of 5

Published on 23/05/2025 à 11h18

-

Translated reviews

D

Danze B.

Rating: 4 out of 5

Published on 10/05/2025 à 16h31

-

Translated reviews

L

Luis M.

Rating: 4 out of 5

Published on 10/04/2025 à 12h01

Everything is fine, thank you very much

Translated reviews

J

javier B.

Rating: 4 out of 5

Published on 14/02/2025 à 13h20

-

Translated reviews

J

javier B.

Rating: 4 out of 5

Published on 11/02/2025 à 14h45

-

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 06/08/2024 à 13h00

-

Translated reviews

Response from Nauticmar Published on 06/08/2024

Thank you for your rating! If you can tell us how we can improve to earn that missing star, don't hesitate to contact us!!

C

Comprador verificado

Rating: 4 out of 5

Published on 19/09/2023 à 10h59

The perfect kayak, the seat is great and the paddle is very good, but the packaging was poor. The seal on the stern was torn with numerous marks on the kayak. Everything else was in perfect condition.

Translated reviews

Response from Nauticmar Published on 19/09/2023

Thank you very much for your feedback, we take note to request that the transport company be more careful. We are sure that these marks do not affect the integrity of the kayak and that you will enjoy it!!

C

Comprador verificado

Rating: 4 out of 5

Published on 29/08/2023 à 09h48

-

Translated reviews

Response from Nauticmar Published on 11/09/2023

Thank you very much for your feedback, it motivates us to provide you with better service!

C

Claudio S.

Rating: 4 out of 5

Published on 31/07/2023 à 20h18 following a purchase from 09/05/2023

The quality of the videos is good and some have a touch of humor that makes them very enjoyable. I think subtitles could be added in several languages.

Translated reviews

Response from Nauticmar Published on 02/08/2023

Thank you very much and we take note! ??????

C

Comprador verificado

Rating: 4 out of 5

Published on 09/02/2023 à 09h49 following a purchase from 04/02/2023

-

Translated reviews

Response from Nauticmar Published on 09/02/2023

Thank you very much for your feedback, it motivates us to improve! ?????

C

Comprador verificado

Rating: 4 out of 5

Published on 21/01/2023 à 20h18 following a purchase from 16/01/2023

The paddle feels sturdy and has a very good finish

Translated reviews

Response from Nauticmar Published on 23/01/2023

It's normal that you liked it so much, our best-selling kayak paddle! Thank you for your review!! ??????

C

Comprador verificado

Rating: 4 out of 5

Published on 01/01/2023 à 08h53 following a purchase from 28/12/2022

-

Translated reviews

Response from Nauticmar Published on 09/01/2023

Thank you for your rating! It motivates us to improve, if you think there is any aspect we should improve to get your 5 stars, do not hesitate to comment on any of our channels, your feedback is very valuable to us!

C

Comprador verificado

Rating: 4 out of 5

Published on 01/12/2022 à 19h18 following a purchase from 26/11/2022

Fast shipment

Translated reviews

Response from Nauticmar Published on 02/12/2022

Thank you very much for your rating! If you think we should improve something to earn your 5 stars, please feel free to communicate it to us at our email [email protected] or through any of our communication channels, we hope you enjoy the board!!

C

Comprador verificado

Rating: 4 out of 5

Published on 07/10/2022 à 08h37 following a purchase from 30/09/2022

I have not had to use the insurance,

Translated reviews

Response from Nauticmar Published on 07/10/2022

Thank you very much for your rating, it motivates us to improve! If there is any aspect that you think we can improve to achieve the star we are missing, do not hesitate to contact us through our multiple channels. Regards!

C

Comprador verificado

Rating: 4 out of 5

Published on 29/07/2022 à 10h47 following a purchase from 25/07/2022

I should receive a cover as a gift

Translated reviews

Response from Nauticmar Published on 03/08/2022

Thank you for your rating!! The promotions are not cumulative, thank you very much and we hope you enjoy kayaking a lot!

C

Comprador verificado

Rating: 4 out of 5

Published on 02/02/2022 à 07h50 following a purchase from 28/01/2022

-

Translated reviews

Response from Nauticmar Published on 03/02/2022

Thank you for your feedback, we hope you enjoy the suit!

C

Comprador verificado

Rating: 4 out of 5

Published on 23/01/2022 à 11h02 following a purchase from 19/01/2022

It lacks a bit of wheelbase

Translated reviews

Response from Nauticmar Published on 24/01/2022

Well, it's a surf skate with quite a distance between the axles since it's recommended for tall riders, maybe you were used to a longboard and now you notice it. But you'll see that you'll get used to it quickly and make the most of it!!

C

Comprador verificado

Rating: 4 out of 5

Published on 19/01/2022 à 05h38 following a purchase from 17/01/2022

-

Translated reviews

Response from Nauticmar Published on 20/01/2022

Thank you for your review Jaime! We hope you enjoy your purchase

C

Comprador verificado

Rating: 4 out of 5

Published on 20/12/2021 à 06h57 following a purchase from 16/12/2021

-

Translated reviews

Response from Nauticmar Published on 20/12/2021

Thank you very much for your feedback, we hope you enjoy your purchase!

C

Comprador verificado

Rating: 4 out of 5

Published on 02/12/2021 à 14h53 following a purchase from 26/11/2021

The kayak was very well packaged. My father received it because I was away working. My father, who is eighty years old, asked the delivery person if he could help him put it in the garage, I think the delivery person could have taken half a minute to help him. Other than that, it arrived quickly and in perfect condition. Thank you very much.

Translated reviews

Response from Nauticmar Published on 03/12/2021

Thank you for your feedback Mr. José. We take note of this bad practice of the delivery person, it is a pity that we cannot control these situations as we are an external transport agency, we hope you enjoy the kayak!

C

Comprador verificado

Rating: 4 out of 5

Published on 19/10/2021 à 11h35 following a purchase from 14/10/2021

It was what I expected, good quality and comfortable.

Translated reviews

Response from Nauticmar Published on 20/10/2021

Thank you very much for your review, we hope you enjoy your purchase!

C

Comprador verificado

Rating: 4 out of 5

Published on 21/09/2021 à 14h00 following a purchase from 07/09/2021

Everything was correct and they were very kind.

Translated reviews

Response from Nauticmar Published on 23/09/2021

Thank you very much for your review Miguel, we hope you enjoy your SUP!

C

Comprador verificado

Rating: 4 out of 5

Published on 13/09/2021 à 13h59 following a purchase from 05/09/2021

The customer service at Nauticmar is excellent. I received a defective board and they replaced it without any problem. Fast delivery. I haven't tried the board yet, but I was a bit disappointed with the quality in relation to the initial price.

Translated reviews

Response from Nauticmar Published on 16/09/2021

Thank you very much for your review, Pilar! It has been a pleasure to help you, we are sure that your impression of the board will change as soon as you try it and we hope you enjoy catching waves!

J

Jose F.

Rating: 4 out of 5

Published on 25/08/2021 à 16h29 following a purchase from 24/08/2021

Everything correct.

Translated reviews

Response from Nauticmar Published on 07/09/2021

Thank you very much for your feedback, we hope you enjoy your purchase!

C

Comprador verificado

Rating: 4 out of 5

Published on 12/08/2021 à 08h25 following a purchase from 04/06/2021

Product for sale on the page that they did not have in stock, so I recommend calling them before buying to confirm they have the product. However, they contacted me to offer me another similar one or to wait for them to restock. I chose to wait because I wasn't in a hurry and in a few days the product arrived correctly. I would buy again.

Translated reviews

Response from Nauticmar Published on 29/12/2021

Thank you Quique, we are thrilled to see that you were happy! It was a pleasure to have dealt with you and here we are for whatever you need.

C

Comprador verificado

Rating: 4 out of 5

Published on 10/08/2021 à 09h58 following a purchase from 04/08/2021

I was looking for a faster and more agile board than the one I had. I think I was well advised. It weighs more than I thought. I come from a larger and lighter board. Overall, it almost meets the expectations I was looking for. I will also buy the next one from you.

Translated reviews

Response from Nauticmar Published on 13/09/2021

Thank you very much for your feedback, we hope you enjoy your purchase!

C

Comprador verificado

Rating: 4 out of 5

Published on 09/08/2021 à 14h25 following a purchase from 21/07/2021

Everything correct.

Translated reviews

Response from Nauticmar Published on 07/09/2021

Thank you very much for your feedback, it has been a pleasure dealing with you!

C

Comprador verificado

Rating: 4 out of 5

Published on 02/08/2021 à 12h18 following a purchase from 30/07/2021

I am happy, more information about the delivery is needed earlier

Translated reviews

Response from Nauticmar Published on 03/08/2021

Thank you very much for your feedback, we hope you enjoy your purchase!

C

Comprador verificado

Rating: 4 out of 5

Published on 24/07/2021 à 09h35 following a purchase from 20/07/2021

I don't have the board I ordered. They offered me another one that they said was much better, but seeing the characteristics, I think it is of inferior quality.

Translated reviews

Response from Nauticmar Published on 29/07/2021

Thank you very much for your feedback. We wanted to help you from the very beginning, offering you a better quality and more expensive board for the same price, we are sorry that it was not to your liking in the end. Thank you and best regards!

C

Comprador verificado

Rating: 4 out of 5

Published on 19/07/2021 à 17h04 following a purchase from 15/07/2021

Since it is not a store, payment must be made online by connecting to the internet and it can be somewhat cumbersome.

Translated reviews

Response from Nauticmar Published on 21/07/2021

Thank you very much for your feedback! It has made us realize that we need to improve in this area and we have already implemented solutions! Thanks again and we hope you enjoy your purchase.

C

Comprador verificado

Rating: 4 out of 5

Published on 15/07/2021 à 09h55 following a purchase from 04/07/2021

Despite not keeping the product due to poor manufacturing quality, the sales team compensated with their excellent attention, understanding, and service. I recommend 100%. The purchase at Nauticmar.

Translated reviews

Response from Nauticmar Published on 19/07/2021

Thank you very much for your feedback, it was a pleasure to deal with you and you know where to find us!

C

Comprador verificado

Rating: 4 out of 5

Published on 13/05/2021 à 13h41 following a purchase from 15/03/2021

Good board for starting in waves and for small walks or crossings.

Translated reviews

Response from Nauticmar Published on 13/09/2021

Thank you very much for your feedback, we hope you enjoy your purchase, it has been a pleasure dealing with you!

C

Comprador verificado

Rating: 4 out of 5

Published on 31/03/2021 à 05h28 following a purchase from 30/03/2021

Variety and good products at competitive prices.

Translated reviews

Response from Nauticmar Published on 01/04/2021

Thank you very much for your feedback, our attention is always on providing you with the best service at the best prices. We are here for whatever you need!