Reviews NC BEAUTY PRO : Discover customer reviews from nc-beautypro.fr

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Sara B.

Published on 27/06/2026 à 10h38 following a purchase from 13/06/2026

I found their site very good, definitely very fast in shipping

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Haitham A.

Published on 18/04/2026 à 18h47 following a purchase from 09/04/2026

Fast and reliable. It would be even better if communication could also take place in German. Or at least in English.

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Response from NC BEAUTY PRO Published on 20/04/2026

Thank you very much for your review and your positive feedback.

Normally, all our communication is conducted in the language of our customers, and our emails are generally answered in the respective language. It is possible that in your case a message was accidentally not sent in German, for which we apologize.

We pay very careful attention to this point and will continue to be particularly attentive to provide our customers with the best possible service.

Best regards
NC Beauty Pro

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Karen A.

Published on 23/01/2025 à 13h43 following a purchase from 08/01/2025

Very good

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Inmaculada S.

Published on 29/12/2024 à 10h48 following a purchase from 14/12/2024

The products are great but the shipping is terrible, in Spain they send by Seur and after paying a shipment of more than 15 eur to arrive on a certain date and at the address it arrived late and they deposited it in a collection point that was cheaper than the shipping I had paid. I will not buy again but for the company that makes the shipment.

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Response from NC BEAUTY PRO Published on 06/01/2025

Hello,

Thank you for sharing your feedback on your order.

Upon verification, we confirm that your package left our warehouse on December 16 and was presented to you on December 19, meeting the announced deadlines. In your absence, it was left at a collection point, as usual in this type of situation.

We sincerely regret that this experience did not meet your expectations. Unfortunately, once the packages leave France, we do not have the possibility to choose or influence the delivery services used in the destination country.

We hope that, despite this incident, the products will be to your complete satisfaction. We remain at your disposal for any additional questions or requests.

Yours sincerely,

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Saadia D.

Published on 07/07/2024 à 13h03 following a purchase from 26/06/2024

👍

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Magalie R.

Published on 23/06/2024 à 09h39 following a purchase from 10/06/2024

Good 2nd transaction. However, the varnish colors in the photos were lighter than they actually were, so the shade I received was not the one I really wanted. Thanks anyway.

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manuella B.

Published on 02/04/2024 à 04h43 following a purchase from 18/03/2024

Good value for money, light mist that doesn't weigh hair down. I use it just before straightening my hair. I've finally found the right product to protect my hair from the heat of the straightener. It leaves my hair supple and shiny,

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Cecile F.

Published on 15/03/2024 à 19h39 following a purchase from 03/03/2024

Good quality product

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Response from NC BEAUTY PRO Published on 16/04/2026

Dear Cécile,

Thank you very much for taking the time to share your opinion on NC BEAUTY PRO. We are delighted to hear that you find our products of good quality. Your feedback is valuable and helps us continue to improve. Please feel free to share your suggestions so that we can aim for excellence.

Best regards,
The NC BEAUTY PRO team

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Catherine W.

Published on 04/03/2024 à 16h34 following a purchase from 19/02/2024

I did not receive the order in the right relay point

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Response from NC BEAUTY PRO Published on 04/03/2024

Dear Customer, I am sorry to hear that you have encountered difficulties with the receipt of your parcel and I understand your disappointment in this matter. As NC Beauty Po, we strive to provide a reliable delivery service, however, we are not responsible for any changes in relay points made by La Poste. We understand your frustration and would like to assure you that we are doing our best to resolve this issue with our delivery partner. We sincerely hope that despite this inconvenience, you will be satisfied with your purchase and that our products will meet your expectations. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help. Sincerely, Marina NC Beauty Po

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Ilona F.

Published on 30/01/2024 à 14h39 following a purchase from 13/01/2024

Super

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valmire B.

Published on 27/01/2024 à 13h00 following a purchase from 17/01/2024

Very good, fast delivery

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Anna S.

Published on 24/01/2024 à 13h09 following a purchase from 30/12/2023

A wide choice of products.

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Stephanie L.

Published on 22/12/2023 à 11h36 following a purchase from 18/12/2023

1st order and I found it a pity that the delivery time was not respected.

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Response from NC BEAUTY PRO Published on 16/04/2026

Dear Stéphanie,

Thank you for your feedback regarding your first order on our site NC BEAUTY PRO. We are sorry to hear that the delivery time was not respected and we take your comments very seriously in order to improve our service. Please do not hesitate to contact us for any questions or assistance, we are at your disposal.

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Léa L.

Published on 15/12/2023 à 17h21 following a purchase from 11/12/2023

I received my order. But I did not receive the "Primer Acid 2 Soft Gel Tips 15ml Victoria Vynn".

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Response from NC BEAUTY PRO Published on 21/12/2023

Dear Madam, Thank you for sharing your concerns regarding your recent order. After a careful review of your file by our shipping department, we have verified and confirmed that all items in your order were included in the package. The total weight of the package sent corresponds to the sum of the products ordered plus packaging. To better understand the situation, could you please confirm whether the parcel has been received open or damaged in any way? This information will help us resolve any potential problems and ensure your satisfaction. We remain at your disposal should you have any further questions or concerns. We look forward to your return and wish you a pleasant day. Best regards,

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Sylvie P.

Published on 14/12/2023 à 17h14 following a purchase from 27/11/2023

ras.bon produits

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Célia H.

Published on 07/12/2023 à 03h33 following a purchase from 04/12/2023

The fact that I often had to speak French again was complicated, if not impossible.

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Jacqueline M.

Published on 05/12/2023 à 14h46 following a purchase from 01/12/2023

I find the shipping costs and taxes too high for the number of products ordered, that said, the package was very well packaged and fast I do not recommend.

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Response from NC BEAUTY PRO Published on 05/12/2023

Hello, Thank you for taking the time to share your thoughts about your experience with NC Beauty Pro. We are delighted to hear that your package was well packaged and delivered promptly. However, we understand your concern regarding shipping costs and taxes. We would like to clarify that for your order, the delivery option chosen was Chronopost, our fastest but most expensive service. For future orders, we suggest you opt for Colissimo, which offers free delivery from €80 and remains a reliable and efficient option. As far as taxes are concerned, we would like to inform you that the VAT applied is a legal rate set at 20% for all purchases in France. Unfortunately, as a retailer, we cannot change this rate. This tax is imposed by law and applies uniformly to all products and services. We hope this information sheds some light on the reasons behind delivery and tax costs. We remain at your disposal for any further questions and sincerely hope that you will consider ordering from NC Beauty Pro again. Sincerely, The NC Beauty Pro Team

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cecile G.

Published on 16/11/2023 à 00h35 following a purchase from 17/10/2023

Ras.

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Response from NC BEAUTY PRO Published on 16/04/2026

Hello Cécile, we thank you for taking the time to leave your review on NC BEAUTY PRO. We are delighted that you found our site, even though we would like to know how we could improve your experience. Feel free to share your suggestions!

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Marie D.

Published on 05/10/2023 à 18h23 following a purchase from 22/09/2023

very well

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Le B.

Published on 05/10/2023 à 10h22 following a purchase from 22/09/2023

as received on time, and very well done website

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Françoise C.

Published on 02/10/2023 à 14h46 following a purchase from 22/09/2023

Thank you for this first order. No complaints. Perfect delivery.

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MARIE PIERRE I.

Published on 28/09/2023 à 10h02 following a purchase from 27/09/2023

satisfactory explanations, a clean store a good welcome

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Samantha M.

Published on 21/09/2023 à 15h19 following a purchase from 16/06/2023

Very good products Good value for money

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Annabelle V.

Published on 21/09/2023 à 10h00 following a purchase from 10/09/2023

Deadline respected and product packaging as described, but the sizes of the American capsules don't make any sense The medium almond is perfect, 25mm long The short almond is 24mm, so it's as if I had 2x mediums The short square is 16mm, so it's more like an XS Too bad, I liked the quality of the capsules and the matte finish, but I couldn't recommend it, too many inconsistencies in the sizes.

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Response from NC BEAUTY PRO Published on 21/09/2023

Dear Annabelle, First of all, thank you very much for taking the time to share your impressions of your order. Your feedback is invaluable as it enables us to improve. We're delighted to hear that you were satisfied with the timeliness and quality of our packaging. However, we regret that our capsule sizes did not meet your expectations. We'd like to clarify a few points about our capsule sizes. Due to the different shapes of the capsules, the length cannot be strictly identical for all of them. For example, an almond-shaped capsule, which is rounded on the sides, requires a certain length to properly represent this shape. So it can't be as short as a square capsule, which by its very nature can be more compact. We understand your disappointment and sincerely apologize for the confusion. We take note of your comment and will work to improve communication on our capsule sizes to avoid any misunderstandings in the future. If you wish, please do not hesitate to contact us directly. We'd be delighted to discuss your specific requirements and find a solution that works for you. Our main objective is your satisfaction. Thank you for your confidence, and we hope that despite this inconvenience, you will give us another chance in the future. Sincerely, Marina NC Beauty Customer Service

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Sandra M.

Published on 12/09/2023 à 15h32 following a purchase from 03/09/2023

The cream doesn't protect like I thought it would and I don't find the sticks very good.

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Charlène F.

Published on 24/08/2023 à 21h39 following a purchase from 16/08/2023

Parcel received three days after the delivery date announced, a little annoying when you are a professional ... otherwise RAS

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Response from NC BEAUTY PRO Published on 16/04/2026

Hello Charlène,

Thank you for taking the time to share your feedback. We are sorry to hear that your package was received later than the announced date. We understand that this can be inconvenient for a professional. Please know that we are doing everything we can to improve our delivery times. We hope to see you soon on NC BEAUTY PRO for a more satisfying experience.

Best regards,
The NC BEAUTY PRO team

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Doris H.

Published on 24/08/2023 à 09h49 following a purchase from 15/08/2023

Excellent products, but it should be better marked that there are customs charges for delivery in Switzerland.

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Mariam I.

Published on 23/08/2023 à 17h47 following a purchase from 15/08/2023

Self-explanatory site

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Corine U.

Published on 18/08/2023 à 16h02 following a purchase from 09/08/2023

Short delivery time , well packed , just a bad surprise to pay exorbitant customs fees !!!!

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COCO D.

Published on 30/06/2023 à 22h38 following a purchase from 18/06/2023

Good site

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Isabel G.

Published on 22/06/2023 à 12h37 following a purchase from 15/06/2023

Good information and welcome

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Elody B.

Published on 16/05/2023 à 17h16 following a purchase from 03/05/2023

Satisfied

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Melanie A.

Published on 12/04/2023 à 16h50 following a purchase from 03/04/2023

some of the best, but I find the delivery costs extremely expensive, I have already ordered in France for Belgium and the postage was not as high especially for an envelope that you can put in the mailbox.

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Léna D.

Published on 20/03/2023 à 16h23 following a purchase from 11/03/2023

The after-sales service is top notch. I was able to return the product and get my money back easily.

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Marine D.

Published on 18/03/2023 à 13h07 following a purchase from 08/03/2023

I'll be back to recommend this site.

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Rachel G.

Published on 21/02/2023 à 12h55 following a purchase from 09/02/2023

The lashes are of good quality, as is the pliers. However I found the delivery a little long but I recommend without hesitation.

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Stéphanie D.

Published on 14/02/2023 à 12h50 following a purchase from 26/01/2023

Disappointed, one color is not what I expected. I ordered turquoise blue and received green.

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Response from NC BEAUTY PRO Published on 14/02/2023

Hello Madam, we are very sorry that you are disappointed by this product. Indeed, we have compared what we have in stock with the visual on the Internet and there is a slight difference. We have already modified the photo on our website. Regarding the resolution of your complaint, we will take the liberty of contacting you by e-mail. We hope you are satisfied with our sales service. Yours sincerely

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Michèle F.

Published on 24/01/2023 à 17h44 following a purchase from 16/01/2023

Fast, efficient and serious!

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Tiffany L.

Published on 16/12/2022 à 13h43 following a purchase from 05/12/2022

The size 6 thickness 10 is hard to take with the pliers, I will try the size 6 thickness 15 next time. As for the size 13 thickness 10 it is fine!!!

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Martine L.

Published on 19/11/2022 à 10h52 following a purchase from 08/11/2022

The delivery is very good. On the other hand, I am promised that 50% of my shipping costs will be offered, but I don't know in what form. To date, I have not received a refund. Thank you for your reply.

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Customer reviews of NC BEAUTY PRO

Summary of reviews

Reviews 2, 3 and 4 stars