Customer reviews of NEOSOL

Trust Attestation
8,2 /10
Overall rating: 8,2 out of 10
Based on 17 published reviews

Reviews 2, 3 and 4 stars

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P
Philippe O.
Rating: 2 out of 5
following a purchase from 06/05/2025
Delivery too long.
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Georges B.
Rating: 4 out of 5
following a purchase from 23/03/2025
Good product, too bad the shipping costs are so high.
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Response from NEOSOL
--- Hello, Thank you for your feedback and your trust in our products, we are very pleased. We completely understand your comment regarding the shipping costs. Please know that these are indeed independent of our pricing policy, and they largely reflect the widespread increase in logistical costs, particularly related to the rise in energy prices in recent years. Rest assured that we remain attentive to these issues, and we are constantly looking for solutions to optimize our services while maintaining a high level of quality, both in products and deliveries. Please do not hesitate to contact us if you need advice or support to optimize your next order. Best regards, **The Neosol Team**
L
Laurent
Rating: 4 out of 5
following a purchase from 27/09/2022
CLEAR
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/04/2021
Carpet ordered, never received, another dimension instead after long weeks of waiting and re-launching.
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Gaetane
Rating: 2 out of 5
following a purchase from 20/07/2021
THEIR SOFTWARE CHANGED MY ADDRESS WHY ???? SO BETWEEN JULY 22 MATERIAL SHIPPED I WAS DELIVERED 1 MONTH LATER BRAVO DPD WHO CALLS ME SAYING YOUR PACKAGE HAS JUST BEEN DELIVERED OUTSIDE ??? BUT WHERE OUTSIDE??? AND THAT'S WHEN NEOSOL NOTICES THE ADDRESS PROBLEM??? THE MANAGEMENT CALLED TO APOLOGIZE, BUT THE OUTDOOR CARPET WAS FINE.
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