Customer reviews of Nippon & co

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 182 published reviews
5 1 041 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2022
As described, fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/08/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2022
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/06/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Serious and correct site.
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Daniele M.
Rating: 5 out of 5
following a purchase from 13/07/2022
Perfect.
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/06/2022
The color of the product received is not entirely consistent with the presentation made on the site. The site does not mention that the color is random. You're presented with a fait accompli on delivery. Another problem is the quality of the product's fabric, which is extremely clingy. The after-sales service gives pertinent advice which seems to alleviate the problem, but the fabric still hangs quite badly. I was not offered an exchange.
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Response from Nippon & co
Hello, the color of the cord is random and not the color of the product. The cotton is quite normal, it was static electricity created by its plastic bag. I don't understand this exchange thing, if the item doesn't suit you, you should have simply returned it. Sincerely
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
Shipped quickly and delivered within 2 days!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Fast order processing and very satisfied with the item, wind bell. Excellent Japanese workmanship.
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Francoise S.
Rating: 5 out of 5
following a purchase from 23/06/2022
quality items, fast shipping, careful packaging, everything is perfect!
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Alberto V.
Rating: 5 out of 5
following a purchase from 16/06/2022
Merci bocoup! Wonderful items :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Fast delivery with no surprises. Good product quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
Speed of delivery, quality of products, total satisfaction.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
everything's fine, don't change a thing
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Very fast shipping, perfect item
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
I'm used to buying from Nippon & Co, which are quality products. Delivery is always perfect.
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Johanna H.
Rating: 5 out of 5
following a purchase from 29/05/2022
Smooth transaction, thanks!
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Tomoko K.
Rating: 5 out of 5
following a purchase from 06/05/2022
There was no problem - it would be great to get more precise and constant status-quo for the international customers though!
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Antoinette C.
Rating: 5 out of 5
following a purchase from 29/05/2022
Everything is OK: speed, quality, careful packaging. Thank you
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Marianne L.
Rating: 5 out of 5
following a purchase from 23/05/2022
It was easy to place my order , to pay and the goods arrived 2 days . Exactly what I wanted
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2022
Truly Japanese Tatami and impeccable seller responsiveness
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2022
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2022
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jacques P.
Rating: 5 out of 5
following a purchase from 11/05/2022
very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
The speed of delivery, even though I had chosen the cheapest.
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Melvin W.
Rating: 5 out of 5
following a purchase from 28/04/2022
Super fast and very well packaged. Only drawback, the shipping costs a little high for a glass and a pair of socks = 15€.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2022
Fabric type
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2022
Very good. Fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
Product quality and origin. Original offer. Very short delivery times
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2022
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
Everything was perfect as usual. Fast and very careful delivery. The items are beautiful. Thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
No pb Com arrives quickly Parcel well done On the other hand I had asked to defer a shipment that arrived when I was not present. It was in the mailbox.
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