Customer reviews of Nippon & co

9,6 /10

Based on 1 182 published reviews

5 1 041 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié

Published on 04/03/2023 à 05h33 following a purchase from 26/02/2023

Quality and compliant items, very well packaged with care and without too much waste, it's perfect.

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Christine P.

Published on 26/02/2023 à 12h09 following a purchase from 14/02/2023

Very nice teapot, the cup too! Everything in the best way.

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Acheteur vérifié

Published on 25/02/2023 à 08h06 following a purchase from 18/02/2023

Fast and efficient

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Acheteur vérifié

Published on 24/02/2023 à 12h45 following a purchase from 17/02/2023

Very fast delivery of a high quality item. Thank you

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Clément H.

Published on 24/02/2023 à 10h06 following a purchase from 10/02/2023

Top. Fast delivery and quality product.

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Acheteur vérifié

Published on 21/02/2023 à 10h21 following a purchase from 06/02/2023

Fast delivery, products conform, well packaged.

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Claudia C.

Published on 18/02/2023 à 09h22 following a purchase from 06/02/2023

Sono soddisfatta di questo acquisto perché a parte i barattoli che io trovo siano davvero belli, ho apprezzato la cura con la quale sono stati imballati uno per uno. Grazie!

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Acheteur vérifié

Published on 17/02/2023 à 06h43 following a purchase from 12/02/2023

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Acheteur vérifié

Published on 12/02/2023 à 19h56 following a purchase from 07/02/2023

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Acheteur vérifié

Published on 12/02/2023 à 08h03 following a purchase from 06/02/2023

Product meets my expectations

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Acheteur vérifié

Published on 11/02/2023 à 08h22 following a purchase from 05/02/2023

Very good as described

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Acheteur vérifié

Published on 11/02/2023 à 00h19 following a purchase from 05/02/2023

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Acheteur vérifié

Published on 10/02/2023 à 07h36 following a purchase from 06/02/2023

Perfect site pleasant dishes identical to the description

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Acheteur vérifié

Published on 04/02/2023 à 00h15 following a purchase from 29/01/2023

Very carefully packed parcel, beautiful little item, I found everything perfect I tell you a big domo and comtinuez like that a happy customer domo

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Acheteur vérifié

Published on 02/02/2023 à 16h39 following a purchase from 26/01/2023

Product quality and speed of delivery

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Acheteur vérifié

Published on 02/02/2023 à 09h18 following a purchase from 26/01/2023

Good quality products and fast delivery

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Acheteur vérifié

Published on 26/01/2023 à 06h14 following a purchase from 18/01/2023

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Acheteur vérifié

Published on 25/01/2023 à 08h22 following a purchase from 18/01/2023

Super in every way, thank you for everything

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Acheteur vérifié

Published on 22/01/2023 à 09h53 following a purchase from 16/01/2023

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Acheteur vérifié

Published on 21/01/2023 à 18h41 following a purchase from 16/01/2023

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Acheteur vérifié

Published on 21/01/2023 à 08h45 following a purchase from 11/01/2023

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Acheteur vérifié

Published on 21/01/2023 à 06h43 following a purchase from 15/01/2023

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Acheteur vérifié

Published on 19/01/2023 à 10h09 following a purchase from 11/01/2023

Contact (e-mail exchange) with customer service. The items ordered are carefully packaged to avoid breakage. The products correspond perfectly to the visual and description on the site. Japanese products are very well made. The origin of the products is specified.

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Acheteur vérifié

Published on 16/01/2023 à 01h26 following a purchase from 11/01/2023

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Acheteur vérifié

Published on 15/01/2023 à 11h21 following a purchase from 09/01/2023

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Acheteur vérifié

Published on 15/01/2023 à 01h36 following a purchase from 08/01/2023

Good choice, fast delivery

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Pascaline M.

Published on 14/01/2023 à 10h56 following a purchase from 14/01/2023

If the item arrives with a manufacturing defect, the after-sales service considers that this is linked to the handcrafted nature of the object. The customer is responsible for return shipping costs. The positioning in customer relations is aggressive and in bad faith. I'd like to point out that I've been a regular customer for several years, and that I found the delivery times and product quality very satisfactory. My experience with customer service has been very negative and the bad faith, in addition to the poor reception of customer service has broken the trust I had in this provider. One item arrived with a defect, lacking paint around the edge of the plate. This was in no way a hazard related to the handcrafted nature of the product, unless you accept that a partially painted wall is related to the handcrafted nature of the product. Despite convincing photos, the after-sales service denies the problem, blaming the artisanal aspect. The current manager is riding the wave of positive comments, but these should change soon, as I'm sure I'm not the only one paying the price for this policy.

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Acheteur vérifié

Published on 10/01/2023 à 12h28 following a purchase from 20/12/2022

Fast and careful shipping, product as described, perfect!

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Acheteur vérifié

Published on 09/01/2023 à 22h51 following a purchase from 03/01/2023

Product and delivery as advertised

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Acheteur vérifié

Published on 09/01/2023 à 10h46 following a purchase from 03/01/2023

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Acheteur vérifié

Published on 09/01/2023 à 10h06 following a purchase from 03/01/2023

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Acheteur vérifié

Published on 08/01/2023 à 10h30 following a purchase from 30/12/2022

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Acheteur vérifié

Published on 07/01/2023 à 12h20 following a purchase from 23/12/2022

fast shipping, quality merchandise

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Acheteur vérifié

Published on 07/01/2023 à 10h30 following a purchase from 30/12/2022

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Acheteur vérifié

Published on 05/01/2023 à 14h30 following a purchase from 29/12/2022

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Acheteur vérifié

Published on 02/01/2023 à 22h10 following a purchase from 13/12/2022

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Acheteur vérifié

Published on 29/12/2022 à 23h09 following a purchase from 22/12/2022

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Charles V.

Published on 29/12/2022 à 19h47 following a purchase from 17/12/2022

Fast and timely delivery - my beautiful gift arrived in time to find its place under the tree!

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Annie B.

Published on 29/12/2022 à 18h56 following a purchase from 18/12/2022

Perfect

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Acheteur vérifié

Published on 28/12/2022 à 18h40 following a purchase from 16/12/2022

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