Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.
We’re very sorry to hear that you never received your order. However, please note that the issue was with the carrier, not on our side. We tried to send the parcel twice, but unfortunately both attempts failed, and we eventually issued a full refund.
We truly did everything we could to resolve the situation, so we hope you can understand and reconsider the 1-star review.
Kind regards,
Nippon & CO
L
Lucia C.
Rating: 5 out of 5
following a purchase from 25/09/2025
Great selection of products and timely shipping!
Translated reviews
Response from Nippon & co
Dear Lucia,
We sincerely thank you for your valuable feedback. We are pleased to know that you appreciated our selection of products and the punctuality in shipping. We are constantly committed to providing the best possible service, and your feedback encourages us to always do better.
Best regards,
The Nippon & Co team
P
Philippe B.
Rating: 5 out of 5
following a purchase from 12/09/2025
Very good
Translated reviews
Response from Nippon & co
Hello Philippe,
Thank you very much for your positive review! We are delighted that our site "Nippon & Co" pleases you. Don't hesitate to come back and see us soon!
Best regards,
The Nippon & Co team
S
Séverine B.
Rating: 5 out of 5
following a purchase from 10/09/2025
Good value for money.
Translated reviews
Response from Nippon & co
Dear Séverine,
We warmly thank you for your positive review and are delighted that you appreciated the value for money of our site "Nippon & Co". Your satisfaction is our priority and we hope to see you again soon among us!
Best regards,
The Nippon & Co team
S
Stéphanie D.
Rating: 5 out of 5
following a purchase from 11/09/2025
Beautiful products
Translated reviews
Response from Nippon & co
Dear Stéphanie,
We warmly thank you for your flattering review and for the perfect score of 5/5. We are delighted that you like our products. We look forward to seeing you soon on our site Nippon & Co!
Best regards,
The Nippon & Co team
P
Pierre-Yves L.
Rating: 5 out of 5
following a purchase from 08/09/2025
Very good
Translated reviews
Response from Nippon & co
We sincerely thank you for your positive feedback, Pierre-Yves. Do not hesitate to reach out to us for any questions or suggestions!
H
Hotel D.
Rating: 5 out of 5
following a purchase from 07/09/2025
Always top products and perfect packaging.
Translated reviews
Response from Nippon & co
We warmly thank you for your flattering review and for the maximum rating of 5/5. We look forward to serving you again soon at Nippon & CO.
Best regards,
The Nippon & CO team
M
Marielle Z.
Rating: 5 out of 5
following a purchase from 08/09/2025
I ordered decorated ceramic teaspoons. They are delicate and beautiful! They match the description and the photos perfectly. They arrived extremely well packaged, in perfect condition and within the indicated time. The price is a bit high, but less than in most other shops selling the same type of products. Thank you to the people who took such good care of my order!
Translated reviews
Response from Nippon & co
Dear Marielle,
We warmly thank you for your flattering review and are delighted to learn that your ceramic teaspoons met your expectations. We look forward to seeing you again on our site, Nippon & CO, for your future orders!
P
Piervincenzo A.
Rating: 4 out of 5
following a purchase from 05/09/2025
Everything packed well and exactly as on the site, but it took more days than indicated
Translated reviews
Response from Nippon & co
Good morning,
Thank you for your feedback. We are happy that the product perfectly meets your expectations. As for the delivery times, once the package is shipped it is no longer under our responsibility and depends solely on the courier.
C
Clara D.
Rating: 3 out of 5
following a purchase from 30/08/2025
I bought a Japanese lamp, very beautiful, but too light and fragile for the price paid, it weighs almost like a feather. For quality/price, I wouldn't recommend it. Overall, it's a nice lamp.
Translated reviews
Response from Nippon & co
Hello,
Thank you for your comment. We take note of your observations about the lightness and the quality/price ratio of the lamp.
We hope that, even so, it can find its place in your home.
P
Paul G.
Rating: 5 out of 5
following a purchase from 31/08/2025
Perfect. The package arrived very quickly (the day after the order). The ordered products were completely in accordance with their description on the site. A good address to find ideas for original gifts from Japan. Recommended site, we will return.
Translated reviews
Response from Nippon & co
Hello,
What a pleasure to read your message!
Thank you also for your warm recommendation: it is thanks to customers like you that our shop continues to grow.
See you very soon for new discoveries from Japan!
P
Paula E.
Rating: 5 out of 5
following a purchase from 13/08/2025
Lovely quality product and delivered in a timely fashion.
Response from Nippon & co
Thank you for your feedback! We’re glad you’re happy with the quality of the product and the fast delivery. 🌟
C
Ceferino C.
Rating: 5 out of 5
following a purchase from 13/08/2025
Everything perfect
Translated reviews
Response from Nippon & co
Dear Ceferino,
We sincerely appreciate your very positive comment. We hope to have the pleasure of serving you again in the future.
Sincerely,
The Nippon & Co team
F
François D.
Rating: 5 out of 5
following a purchase from 12/08/2025
choice, speed
Translated reviews
Response from Nippon & co
Hello François,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted to hear that you appreciate our choice of products and the speed of our service.
Best regards,
The Nippon & Co team
R
Robert M.
Rating: 4 out of 5
following a purchase from 12/08/2025
Patricia's very happy with the fan. Nice image too.
Response from Nippon & co
Thank you for sharing! We’re so happy Patricia loves the fan.
F
Fiorindo Q.
Rating: 5 out of 5
following a purchase from 12/08/2025
The ordered item arrived at its destination on time and in good condition. What can I add? I am satisfied and in the future I will definitely make another purchase.
Translated reviews
Response from Nippon & co
Dear Fiorindo,
Thank you sincerely for your positive review! We are pleased to know that the item arrived on time and in good condition. Your satisfaction is our priority and we look forward to welcoming you again for your next purchase. See you soon at Nippon & Co!
Best regards,
The Nippon & Co team
D
Daniela B.
Rating: 5 out of 5
following a purchase from 09/08/2025
I am very satisfied with service , with quality and time of delivery.
Response from Nippon & co
Thank you very much for your wonderful feedback! We’re so happy to know you are satisfied with our service. 🌟
M
Moira E.
Rating: 5 out of 5
following a purchase from 20/07/2025
Order arrived quickly and the kimono is just beautiful
Response from Nippon & co
Thank you so much for your kind words! We’re delighted that your order arrived quickly and that you love the kimono. 🌸
P
Patricia D.
Rating: 5 out of 5
following a purchase from 02/08/2025
Fast delivery, as per my choice
Translated reviews
Response from Nippon & co
Dear Patricia, we sincerely thank you for your positive feedback! Your satisfaction is our priority and we hope to see you again soon on our site Nippon & Co.
D
Donatella Ophelia P.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very happy with the package but not very happy with the courier here in Italy.... A bit of a delay but nothing serious....
Translated reviews
Response from Nippon & co
Dear Donatella Ophelia,
Thank you very much for your feedback! We are happy that you liked the package. We apologize for the small delay caused by the courier in Italy and hope that your next experience with us will be even better.
Best regards,
The Nippon & Co team
T
Thi Thanh Nga P.
Rating: 5 out of 5
following a purchase from 31/07/2025
Impeccable
Translated reviews
Response from Nippon & co
Dear Thi Thanh Nga, we sincerely thank you for your evaluation of our site Nippon & Co. Please do not hesitate to reach out to us for any requests or questions, we will be happy to assist you.
S
Sylvie M.
Rating: 5 out of 5
following a purchase from 26/07/2025
Product is great, as described (never disappointed with Madame Mo's items), fast delivery, thank you!
Translated reviews
Response from Nippon & co
Dear Sylvie,
We warmly thank you for your flattering review and are delighted that our products met your expectations. We look forward to seeing you soon on Nippon & Co!
L
Lise B.
Rating: 5 out of 5
following a purchase from 10/07/2025
Delighted with my purchases!
Translated reviews
Response from Nippon & co
Dear Lise,
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your purchases. Your satisfaction is our priority, and we hope to see you again very soon for new discoveries.
C
Corinne T.
Rating: 4 out of 5
following a purchase from 23/07/2025
I purchased some very nice metal bells. The material is great, and the product's appearance matches what was shown on the site. However, I would have preferred to see the graphics of the paper strips attached on the site as well.
Translated reviews
Response from Nippon & co
Thank you very much for your feedback!
We’re glad to hear you’re pleased with the quality and appearance of the metal bells. We appreciate your suggestion about showing the graphics of the paper strips on our site and will consider it for future updates.
Best regards
G
Gilles D.
Rating: 5 out of 5
following a purchase from 19/07/2025
Very good on all levels
Translated reviews
Response from Nippon & co
Thank you very much for your feedback!
We are delighted that everything has fully satisfied you. Looking forward to seeing you again soon!
M
Marco P.
Rating: 5 out of 5
following a purchase from 20/07/2025
Fast shipping and very nice fan
Translated reviews
Response from Nippon & co
Thank you very much for your feedback! We are happy that you like the fan and that the shipping was fast. See you soon!
G
GRIGORI I.
Rating: 5 out of 5
following a purchase from 01/07/2025
EXCELLENT !!! Always satisfied: beautiful products, good prices, good customer service, etc
Translated reviews
Response from Nippon & co
Thank you very much for your enthusiastic feedback!
It's always a pleasure to read this kind of message. See you very soon and thank you again for your trust!
S
Sylvette M.
Rating: 5 out of 5
following a purchase from 15/07/2025
Product conforms to the image. Very fast delivery
Translated reviews
Response from Nippon & co
Thank you very much for your feedback! We are glad that you like the product and that the delivery was fast. See you soon!
J
Jordi T.
Rating: 5 out of 5
following a purchase from 16/07/2025
Everything is great!!! Thank you very much
Translated reviews
Response from Nippon & co
Thank you very much to you!
We are very happy to know that everything went well. We will be delighted to see you again soon!
A
Alessandro B.
Rating: 5 out of 5
following a purchase from 14/07/2025
Excellent quality print, super fast shipping.
Translated reviews
Response from Nippon & co
Thank you from the bottom of my heart for your feedback!
See you soon for a new order!
S
Sylvie T.
Rating: 5 out of 5
following a purchase from 10/07/2025
Perfect
Translated reviews
Response from Nippon & co
Thank you for your feedback! Looking forward to seeing you again.
S
Stefano C.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very beautiful reproduction, timely delivery, I will probably buy more.
Translated reviews
Response from Nippon & co
Thank you very much for your message!
We are happy that you liked the reproduction and that the delivery was punctual.
It will be a pleasure to see you again soon for a new purchase!
L
Laurence L.
Rating: 5 out of 5
following a purchase from 09/07/2025
Great! Thank you
Translated reviews
Response from Nippon & co
Thank you for your feedback. Looking forward to seeing you again!
M
Miriam M.
Rating: 5 out of 5
following a purchase from 07/07/2025
Fast, well-packaged material and everything conforms to what was ordered
Translated reviews
Response from Nippon & co
Good morning,
Thank you very much for your feedback! We are happy that the shipping was fast and that the product matches your order.
We hope to see you again soon!
Nippon & CO
S
stephane E.
Rating: 5 out of 5
following a purchase from 06/07/2025
material of the kimono meets our expectations. All good
Translated reviews
Response from Nippon & co
Hello,
Thank you very much for your positive feedback! We are delighted that the material of the kimono meets your expectations.
See you soon,
Nippon & CO
M
Manu B.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very nice product quality as with every order. Fast delivery. Always so satisfied with Nippon & Co.
Translated reviews
Response from Nippon & co
A huge thank you for your loyalty and trust! We are delighted to know that the quality of our products and the speed of delivery are always up to your expectations. See you very soon at Nippon & Co!
C
Christian R.
Rating: 5 out of 5
following a purchase from 03/07/2025
Great
Translated reviews
Response from Nippon & co
Thank you very much for your comment! We hope to see you again soon. Best regards!
J
Josiane V.
Rating: 5 out of 5
following a purchase from 02/07/2025
the package met all my expectations
Translated reviews
Response from Nippon & co
Thank you for your message! We are happy that the package met all your expectations. Your satisfaction is our priority — see you soon!
A
Audrzy B.
Rating: 5 out of 5
following a purchase from 01/07/2025
Fast delivery, perfect product
Translated reviews
Response from Nippon & co
Thank you very much for your feedback! We are delighted that you like the product and that the delivery was fast. We look forward to serving you again!
M
Matthieu C.
Rating: 5 out of 5
following a purchase from 27/06/2025
Perfect and very well packaged
Translated reviews
Response from Nippon & co
Thank you very much for your feedback! We are happy that everything satisfied you, both the product and the packaging. See you soon, we hope!
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 