Customer reviews of Nippon & co

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 190 published reviews
5 1 049 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

The store consistently delivers fast, reliable service with prompt delivery and careful packing, ensuring items arrive in perfect condition and on time. Customers praise the quality and authenticity of products, noting high-quality fabrics, beautiful designs, and items that match descriptions and images, including Yukata, dishes, kokeshi dolls, and packaging that protects fragile items. Customer service is described as professional, attentive, and helpful, with many repeat orders and strong trust built over years. Overall, shoppers highlight good value for money, ease of ordering, and a satisfying shopping experience with reliable shipping and meticulous packaging.

Reviews 1, 3, 4 and 5 stars

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B
Baptiste L.
Rating: 5 out of 5
Perfect. Compliant product and fast delivery
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Response from Nippon & co
Hello, Thank you very much for your feedback! We are delighted that you enjoyed your purchase and that delivery went smoothly.
D
Didier L.
Rating: 5 out of 5
Super
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Response from Nippon & co
Thank you very much! Glad you're satisfied! 😊 See you soon!
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Charles S.
Rating: 5 out of 5
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Valérie A.
Rating: 5 out of 5
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Corinne P.
Rating: 5 out of 5
Exactly as ordered, very pretty, and arrived quickly...
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Sandrine B.
Rating: 5 out of 5
Very fast shipping. Perfect product.
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Response from Nippon & co
Glad you're satisfied! The Nippon & CO team
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Georges T.
Rating: 4 out of 5
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Jean-Charles R.
Rating: 5 out of 5
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Jacques W.
Rating: 5 out of 5
Particularly fast, thank you!
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Pascal W.
Rating: 5 out of 5
This is the second time I've bought Japanese tableware from nippon and co. The products conform to the photos on the site and the delivery is express and without breakage. The products are perfectly swaddled to withstand any shocks.
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Response from Nippon & co
Hello, thank you for your feedback!
M
Myriam T.
Rating: 5 out of 5
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Marie-Thérèse C.
Rating: 5 out of 5
I have been a loyal customer for several years. I was looking for teapots and tea caddies. I found what I was looking for at NIPPON & Co. Ceramic teapots in various capacities with handles and "mobile" filters. Metal tea tins, choosing dominant colors according to the aroma of the tea contained. I called customer service to find out which filters I would need for a replacement stock. The person I spoke to gave me good advice and a charming welcome! Thières, tea boxes, matcha, prints, are perfectly packaged in a sturdy cardboard box. The fast delivery time was always respected. I can only recommend this serious seller, whose site is easy to navigate. The price/quality ratio is just right. That's why I've been a loyal customer for several years!
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Response from Nippon & co
Hello, thank you very much for your kind comment!
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Grigori I.
Rating: 5 out of 5
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Response from Nippon & co
We're glad you're satisfied!
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Isabelle L.
Rating: 5 out of 5
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Florence R.
Rating: 5 out of 5
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Loly L.
Rating: 5 out of 5
Very complete packaging to best protect the delicate object, bravo!!!!
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Response from Nippon & co
Glad you enjoyed your order!
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Myriam T.
Rating: 5 out of 5
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Bella B.
Rating: 5 out of 5
Very good quality products. Fast and careful delivery.
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Myriam B.
Rating: 4 out of 5
I am surprised to receive a questionnaire and not a response to my dissatisfaction...see your previous messages..Not at all satisfied with the towel!
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Cécile H.
Rating: 3 out of 5
following a purchase from 23/05/2024
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Terache A.
Rating: 5 out of 5
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Alexia P.
Rating: 5 out of 5
Very satisfied with my order. They are easy to reach and friendly. The Haori is beautiful. I would recommend
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Response from Nippon & co
Hello, thank you for your feedback!
C
Christophe P.
Rating: 4 out of 5
following a purchase from 23/05/2024
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Jean-Vital P.
Rating: 4 out of 5
following a purchase from 28/05/2024
Product as described, but European size belt.
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Response from Nippon & co
Hello, We do a lot of European sizing because it makes it easier for unfamiliar people to put on the belt. Have a nice day.
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Aurelie G.
Rating: 5 out of 5
following a purchase from 11/06/2024
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Pierre D.
Rating: 5 out of 5
following a purchase from 13/05/2024
the order arrived on time and matched perfectly
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Response from Nippon & co
Great, thanks for your feedback!
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Jeanpierre A.
Rating: 5 out of 5
following a purchase from 07/05/2024
Keep it up and I'll be looking forward to visiting you again!
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Response from Nippon & co
Great, thanks for your feedback! We look forward to seeing you again :)
J
Julie B.
Rating: 5 out of 5
following a purchase from 05/05/2024
Super kimono!
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Ryan C.
Rating: 5 out of 5
following a purchase from 05/06/2024
I was delivered quickly, I recommend it!
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Response from Nippon & co
Great, thanks for your feedback!
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Josiane L.
Rating: 5 out of 5
following a purchase from 01/06/2024
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Barthelemy A.
Rating: 1 out of 5
following a purchase from 13/06/2024
Payment by card does not work.
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Michelle B.
Rating: 5 out of 5
following a purchase from 23/04/2024
Good product description and efficient ordering.
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Response from Nippon & co
Great, thanks for your feedback!
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Christiane B.
Rating: 5 out of 5
following a purchase from 01/05/2024
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Sylvie H.
Rating: 5 out of 5
following a purchase from 05/05/2024
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Tangui J.
Rating: 5 out of 5
following a purchase from 31/05/2024
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Gérald G.
Rating: 5 out of 5
following a purchase from 26/05/2024
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Cuauhtemoc S.
Rating: 5 out of 5
following a purchase from 08/05/2024
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Sarah R.
Rating: 5 out of 5
following a purchase from 14/05/2024
Perfect
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Bettina F.
Rating: 5 out of 5
following a purchase from 29/04/2024
Beautifully packaged - thank you very much!
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Nad C.
Rating: 5 out of 5
Everything very fluid
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