Customer reviews of Nippon & co

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Therese L.

Rating: 4 out of 5

Published on 17/10/2023 à 17h15

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Georges T.

Rating: 4 out of 5

Published on 31/07/2023 à 03h36

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Stephen M.

Rating: 4 out of 5

Published on 07/07/2023 à 21h19

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 21h44 following a purchase from 08/03/2023

very good service thank you

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Acheteur vérifié

Rating: 3 out of 5

Published on 18/03/2023 à 18h54 following a purchase from 11/03/2023

I was a little disappointed by the finish of the wickerwork. Otherwise, the delivery time was very good and the item was well packaged.

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Covadonga M.

Rating: 1 out of 5

Published on 09/03/2023 à 18h36 following a purchase from 25/02/2023

The kettle arrived without a filter and despite my complaint, the solution they offered me was to return it. Of course the shipping costs were paid by me. In addition, in the same order I bought a case whose dimensions were half of what was specified on the web. I felt cheated. Lousy customer service.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 05h04 following a purchase from 22/02/2023

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/02/2023 à 05h32 following a purchase from 01/02/2023

Very fast delivery. Product conforms to website

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/01/2023 à 06h31 following a purchase from 21/01/2023

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/01/2023 à 00h31 following a purchase from 20/01/2023

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 11h52 following a purchase from 14/01/2023

Hello, thank you for my curtain, I loved it. Very happy.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 07h56 following a purchase from 12/01/2023

Quality products, too bad some are made in china, rather than made in japan; even Japan can't escape that!

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 07h50 following a purchase from 16/01/2023

I found what I was looking for and received it on time.

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/01/2023 à 11h18 following a purchase from 14/01/2023

Very pretty yukata

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/12/2022 à 07h45 following a purchase from 16/12/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/12/2022 à 22h24 following a purchase from 13/12/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/12/2022 à 03h57 following a purchase from 27/11/2022

I ordered a makura. It is superb, the quality is up to scratch, the packaging was neat and the shipping fast. However, I would like to remove 1 star because I would have liked to know that this makura does not have an internal envelope and opening for replacing the sarazin pods or washing the makura if necessary. In fact, the description clearly states that you must empty the cushion of these lugs before washing the cover. I would still recommend this site and will probably make other purchases in the future.

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/10/2022 à 06h25 following a purchase from 15/10/2022

Quick delivery . A little more choice of washi paper .

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/10/2022 à 09h03 following a purchase from 13/10/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/08/2022 à 12h30 following a purchase from 08/08/2022

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Acheteur vérifié

Rating: 1 out of 5

Published on 01/08/2022 à 05h42 following a purchase from 23/06/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/06/2022 à 07h19 following a purchase from 18/06/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/05/2022 à 07h26 following a purchase from 20/05/2022

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DANSAULT-ZOKOA F.

Rating: 4 out of 5

Published on 02/05/2022 à 08h39 following a purchase from 19/04/2022

Everything went well as planned.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/04/2022 à 06h15 following a purchase from 13/04/2022

The quality and originality of the articles.

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andreas K.

Rating: 1 out of 5

Published on 14/03/2022 à 11h36 following a purchase from 02/03/2022

Fast delivery Unfortunately the wrong

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Acheteur vérifié

Rating: 1 out of 5

Published on 06/03/2022 à 18h55 following a purchase from 16/01/2022

Package never arrived. Refusal of refund

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Response from Nippon & co

Hello, the parcel was considered to have been delivered to your letterbox by the post office. After an appeal to the delivery service and lengthy email exchanges, you also informed me that another parcel had disappeared from your letterbox. There must therefore be a problem in your place of residence. To avoid this kind of problem, I've advised you to have your parcel delivered to a "point relais" or post office for your next order. Please understand that theft is not our responsibility. Best regards

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/02/2022 à 10h36 following a purchase from 08/02/2022

Delighted with my purchase flat vase for ikebana very nice japanese style received very well packaged kenza quality and round glass soliflore original and very decorative I would like more choice of japanese vases for ikebana attractive price with sales I recommend

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/02/2022 à 10h48 following a purchase from 01/02/2022

Very careful and fast delivery. Thank you

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SYLVIE J.

Rating: 4 out of 5

Published on 04/02/2022 à 05h05 following a purchase from 23/01/2022

Orders and deliveries as advertised.

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Acheteur vérifié

Rating: 3 out of 5

Published on 30/01/2022 à 12h50 following a purchase from 22/01/2022

prices and the choice and quality of parts. you can find better in the shops

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Fred B.

Rating: 4 out of 5

Published on 28/01/2022 à 06h12 following a purchase from 14/01/2022

. Very good telephone reception. Delivery according to the order. To be recommended

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Acheteur vérifié

Rating: 3 out of 5

Published on 25/01/2022 à 08h18 following a purchase from 18/01/2022

check the product code on the packaging before sending the parcel

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Response from Nippon & co

Hello, thank you for your feedback! On the other hand, maybe there's no need to be so aggressive... We recognized our mistake and offered to send you a return label so that we could send you the right item later. You refused because you had already installed the lamp. So it's not for lack of taking your request into consideration. Yours faithfully

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/01/2022 à 13h04 following a purchase from 15/01/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/01/2022 à 07h04 following a purchase from 15/01/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/01/2022 à 07h09 following a purchase from 13/01/2022

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/01/2022 à 17h23 following a purchase from 08/01/2022

Wide choice and quality of products

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veronique C.

Rating: 3 out of 5

Published on 25/12/2021 à 18h26 following a purchase from 15/12/2021

The description of the products is not precise enough (for example I bought some porcelain objects and they are not enamelled and to paint them is more complicated)

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Response from Nippon & co Published on 27/12/2021

Grazie mille per il suo feedback, abbiamo aggiunto questo dettaglio agli articoli.
Sinceramente

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/12/2021 à 17h36 following a purchase from 20/12/2021

Clear, well-presented site Wide selection Easy ordering, fast delivery No-surprise price Quality OK

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/12/2021 à 08h39 following a purchase from 16/12/2021

The quality and the product are good, but I saw that on KYOTOboutique which is a partner the same product is cheaper so a little disappointed.

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Response from Nippon & co

Hello, perhaps this is a bug in the display of prices including VAT and excluding VAT at the time. After checking today, I don't understand where this error comes from as the two prices are identical. If you notice this on your next order, don't hesitate to call us. Sincerely