Customer reviews of Nippon & co

9,6 /10

Based on 1 182 published reviews

5 1 041 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.

Reviews 1, 3 and 5 stars

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Ghislaine D.

Published on 20/07/2023 à 16h49

The items are well described and very well packaged.

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Vincent N.

Published on 16/07/2023 à 15h45

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Frederic K.

Published on 13/07/2023 à 15h25

Speed and quality

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ERIC B.

Published on 09/07/2023 à 19h53

choice - speed order

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julien P.

Published on 06/07/2023 à 13h42

Serious, fast and packaged with care. In keeping with the products offered!

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Isabelle T.

Published on 01/07/2023 à 13h38

Beautiful fan and express delivery!

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Christian B.

Published on 01/07/2023 à 11h12

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Bella B.

Published on 29/06/2023 à 15h51

Beautiful quality for this 3D puzzle that I gave as a gift.

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Caroline T.

Published on 21/05/2023 à 08h16 following a purchase from 10/05/2023

Fast shipping from the day after the order, fast reception. The products are nice and very cute, they were very popular as gifts.

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Gilles P.

Published on 15/05/2023 à 18h53 following a purchase from 28/04/2023

It's perfect, my package was shipped and received quickly.

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CECILE B.

Published on 02/05/2023 à 08h22 following a purchase from 05/04/2023

Conforms, I like it very much.

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Linda H.

Published on 27/04/2023 à 17h07 following a purchase from 16/04/2023

The canvas bag is very cute!

Acheteur vérifié

Published on 06/04/2023 à 02h10 following a purchase from 30/03/2023

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Published on 02/04/2023 à 08h35 following a purchase from 27/03/2023

Fast delivery and well-protected products. Don't change a thing

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Published on 02/04/2023 à 05h00 following a purchase from 28/03/2023

On-time delivery, perfect packaging.

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Published on 01/04/2023 à 17h42 following a purchase from 26/03/2023

Fast delivery and careful packaging. Wide selection of high-quality Japanese handicrafts

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Acheteur vérifié

Published on 31/03/2023 à 11h46 following a purchase from 26/03/2023

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Acheteur vérifié

Published on 27/03/2023 à 11h26 following a purchase from 21/03/2023

Responsive customer service

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Acheteur vérifié

Published on 26/03/2023 à 09h51 following a purchase from 20/03/2023

????

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Acheteur vérifié

Published on 25/03/2023 à 04h38 following a purchase from 18/03/2023

Shipping is very fast and well packaged! The item is really high quality. I am delighted with my order.

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Acheteur vérifié

Published on 23/03/2023 à 05h56 following a purchase from 15/03/2023

Fast delivery. Product conforms. I recommend

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Published on 22/03/2023 à 11h47 following a purchase from 08/03/2023

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Published on 19/03/2023 à 11h29 following a purchase from 13/03/2023

Order fully complied with expectations. Products arrived quickly and very well packaged.

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Published on 18/03/2023 à 18h54 following a purchase from 11/03/2023

I was a little disappointed by the finish of the wickerwork. Otherwise, the delivery time was very good and the item was well packaged.

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Acheteur vérifié

Published on 18/03/2023 à 01h53 following a purchase from 08/03/2023

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Published on 16/03/2023 à 07h03 following a purchase from 09/03/2023

Fast dispatch - Impeccable packaging - Product conforms to specifications

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Acheteur vérifié

Published on 12/03/2023 à 22h57 following a purchase from 06/03/2023

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Published on 12/03/2023 à 20h02 following a purchase from 27/02/2023

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Published on 12/03/2023 à 11h40 following a purchase from 04/03/2023

Compliant and well packaged. Thank you SN

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Acheteur vérifié

Published on 12/03/2023 à 08h01 following a purchase from 06/03/2023

Keep up the good work. I'm a client for tea tins and teapots. I own some, and have offered them on 4 occasions. Without exception, the recipients, all like me, were delighted by the quality, originality (and price). When replacement filters were needed, I contacted NipponCo. The person I spoke to took the time to check the teapot models and tell me which ones matched them. I had a problem with a parcel that had "gone astray" in the postal system during the holiday season. Nippon & Co immediately investigated, keeping me informed from hour to hour. The result: a broken parcel, found at a sorting center, but no damage to the ceramic teapot. The problem was solved in no time. Please note that the well-packaged contents are perfectly wrapped in paper. Be sure to search your contents for the fine teaspoon. The container is a sturdy cardboard box. The delivery time is like a rocket. For my pleasure: vary the tone of the tins according to the aroma of the tea. Originality and personalization only add to the owners' delight. With all these details....what to conclude? ...Don't hesitate to make a company like this, based in France, sustainable!!!!

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Acheteur vérifié

Published on 12/03/2023 à 06h51 following a purchase from 06/03/2023

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Published on 10/03/2023 à 07h38 following a purchase from 01/03/2023

Bravo, perfect timing and description.

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Covadonga M.

Published on 09/03/2023 à 18h36 following a purchase from 25/02/2023

The kettle arrived without a filter and despite my complaint, the solution they offered me was to return it. Of course the shipping costs were paid by me. In addition, in the same order I bought a case whose dimensions were half of what was specified on the web. I felt cheated. Lousy customer service.

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Acheteur vérifié

Published on 05/03/2023 à 01h33 following a purchase from 28/02/2023

The mug is magnificent.

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Published on 04/03/2023 à 05h33 following a purchase from 26/02/2023

Quality and compliant items, very well packaged with care and without too much waste, it's perfect.

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Christine P.

Published on 26/02/2023 à 12h09 following a purchase from 14/02/2023

Very nice teapot, the cup too! Everything in the best way.

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Acheteur vérifié

Published on 25/02/2023 à 08h06 following a purchase from 18/02/2023

Fast and efficient

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Acheteur vérifié

Published on 24/02/2023 à 12h45 following a purchase from 17/02/2023

Very fast delivery of a high quality item. Thank you

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Clément H.

Published on 24/02/2023 à 10h06 following a purchase from 10/02/2023

Top. Fast delivery and quality product.

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Acheteur vérifié

Published on 21/02/2023 à 10h21 following a purchase from 06/02/2023

Fast delivery, products conform, well packaged.

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