The store consistently delivers fast, reliable service with prompt delivery and careful packing, ensuring items arrive in perfect condition and on time. Customers praise the quality and authenticity of products, noting high-quality fabrics, beautiful designs, and items that match descriptions and images, including Yukata, dishes, kokeshi dolls, and packaging that protects fragile items. Customer service is described as professional, attentive, and helpful, with many repeat orders and strong trust built over years. Overall, shoppers highlight good value for money, ease of ordering, and a satisfying shopping experience with reliable shipping and meticulous packaging.
The kettle arrived without a filter and despite my complaint, the solution they offered me was to return it. Of course the shipping costs were paid by me. In addition, in the same order I bought a case whose dimensions were half of what was specified on the web. I felt cheated. Lousy customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
The mug is magnificent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Quality and compliant items, very well packaged with care and without too much waste, it's perfect.
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Christine P.
Rating: 5 out of 5
following a purchase from 14/02/2023
Very nice teapot, the cup too! Everything in the best way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2023
Very fast delivery of a high quality item. Thank you
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Clément H.
Rating: 5 out of 5
following a purchase from 10/02/2023
Top. Fast delivery and quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Fast delivery, products conform, well packaged.
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Claudia C.
Rating: 5 out of 5
following a purchase from 06/02/2023
Sono soddisfatta di questo acquisto perché a parte i barattoli che io trovo siano davvero belli, ho apprezzato la cura con la quale sono stati imballati uno per uno. Grazie!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Product meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2023
Very good as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Perfect site pleasant dishes identical to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
Very carefully packed parcel, beautiful little item, I found everything perfect I tell you a big domo and comtinuez like that a happy customer domo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2023
Product quality and speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2023
Good quality products and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
Super in every way, thank you for everything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Tb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
Contact (e-mail exchange) with customer service. The items ordered are carefully packaged to avoid breakage. The products correspond perfectly to the visual and description on the site. Japanese products are very well made. The origin of the products is specified.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2023
Good choice, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Fast and careful shipping, product as described, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Product and delivery as advertised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
fast shipping, quality merchandise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
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Charles V.
Rating: 5 out of 5
following a purchase from 17/12/2022
Fast and timely delivery - my beautiful gift arrived in time to find its place under the tree!
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Annie B.
Rating: 5 out of 5
following a purchase from 18/12/2022
Perfect
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