Customer reviews of Nippon & co

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 182 published reviews
5 1 041 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.

Reviews 1, 3 and 5 stars

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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Very fast shipping, careful packaging, like every time I place an order with Nippon and co.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Quality products. Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Diversity and choice of aquatic products
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F
Florian M.
Rating: 5 out of 5
following a purchase from 08/11/2021
Beautiful rope teapot in perfect harmony with the Kanbin 7 cup cast iron teapot
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Nina L.
Rating: 5 out of 5
following a purchase from 05/11/2021
Very nice product and very fast! Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
Products at very reasonable prices, perfectly in line with the photos and description on the site, and all delivered in a neat, fast package! A flawless product :-)
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jean-philippe C.
Rating: 5 out of 5
following a purchase from 28/10/2021
Very good item, comfortable and easy to carry everywhere. Ideal for me in trek. Very reliable and courteous shotengai site
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Lisa S.
Rating: 5 out of 5
following a purchase from 28/10/2021
Perfect from A to Z
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Andreas D.
Rating: 5 out of 5
following a purchase from 27/10/2021
Fast & Goods are like shown on the site.
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/10/2021
Product and delivery in conformity, too bad that the pocky gift code was not respected: the pocky were not present on delivery, which is disappointing.
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Response from Nippon & co
Hello, you could have benefited from this offer. However, after checking your order, you did not enter the code POCKY. In this sense, the pocky pack did not appear on your order form when it was prepared. Sincerely
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
Fast delivery, impeccable and beautiful product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/10/2021
Very beautiful article even more beautiful than on the site. Very well packaged, nothing to complain about, I highly recommend this very serious site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/10/2021
Tres bien produit conforme
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Very nice site, original objects. Order received promptly and package handled with care.
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Tan N.
Rating: 1 out of 5
following a purchase from 14/10/2021
I had ordered a 25 cm Japanese plate. I got a 20cm plate. With a manufacturing defect.
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Response from Nippon & co
Salve,
Siamo spiacenti per questo inconveniente. Si prega di notare che si dispone di un periodo di 14 giorni dopo la ricezione per restituire gli articoli che si desidera notificando il nostro servizio clienti in anticipo. Sinceramente
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2021
Smooth delivery, quality product
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Simona G.
Rating: 5 out of 5
following a purchase from 02/10/2021
Excellent shopping experience. Lovely high-quality products.
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Jean J.
Rating: 5 out of 5
following a purchase from 02/10/2021
Perfect
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Alexandra G.
Rating: 5 out of 5
following a purchase from 30/09/2021
Fast delivery, very nice and well protected products,;a little expensive but good quality!
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Charles V.
Rating: 5 out of 5
following a purchase from 04/10/2021
Beautiful yukatas. Received promptly.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2021
Very happy, well packaged products, reasonable shipping costs. Items meet my expectations
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Emmanuel G.
Rating: 5 out of 5
following a purchase from 30/09/2021
Super
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Beautiful products delivered quickly
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Sylvain O.
Rating: 5 out of 5
following a purchase from 19/09/2021
The items are as described, the shipping is fast and the goods are well protected. Nothing to complain about.
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Jeanne D.
Rating: 5 out of 5
following a purchase from 19/09/2021
Clear site, lots of items, fast shipping in an eco-friendly package. The items are as promised. In short, everything is fine.
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Valerie C.
Rating: 5 out of 5
following a purchase from 13/09/2021
Perfect! Dishes well packed, impeccable!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2021
product conforms to specifications shipping costs could have been lower
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Dominique M.
Rating: 5 out of 5
following a purchase from 13/09/2021
Very good perfect
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Nath M.
Rating: 5 out of 5
following a purchase from 12/09/2021
Very well done site, easy to order. The teapot is beautiful, high quality. Very neat packaging and very fast delivery. Everything perfect!
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Pauline G.
Rating: 5 out of 5
following a purchase from 05/09/2021
Excellent site I am a loyal customer
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Very good
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Dennis B.
Rating: 5 out of 5
following a purchase from 31/08/2021
Fast shipping and good quality! Gladly again :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Very good
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Pascal T.
Rating: 5 out of 5
following a purchase from 28/08/2021
The product was well packaged and delivered on time.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
The items ordered were as described. Quality of follow-up and efficient delivery.
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ALEXANDRE P.
Rating: 5 out of 5
following a purchase from 27/08/2021
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Nothing to report. Everything is ok, from the order to the delivery.
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Barbara G.
Rating: 5 out of 5
following a purchase from 26/06/2021
I am very satisfied with my order, finally I find the quality of fabric that I had seen in Japan. It's a joy! Thank you very much.
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nicolas M.
Rating: 5 out of 5
following a purchase from 27/08/2021
Remarkable efficiency! Immediate order processing, fast delivery, 100% compliant products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
The small oval tray in cherry bark and Akita cedar is very beautiful.
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