Customer reviews of Nippon & co

9,6 /10

Based on 1 190 published reviews

5 1 049 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

The store consistently delivers fast, reliable service with prompt delivery and careful packing, ensuring items arrive in perfect condition and on time. Customers praise the quality and authenticity of products, noting high-quality fabrics, beautiful designs, and items that match descriptions and images, including Yukata, dishes, kokeshi dolls, and packaging that protects fragile items. Customer service is described as professional, attentive, and helpful, with many repeat orders and strong trust built over years. Overall, shoppers highlight good value for money, ease of ordering, and a satisfying shopping experience with reliable shipping and meticulous packaging.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 24/01/2022 à 08h53 following a purchase from 15/01/2022

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Acheteur Vérifié

Published on 23/01/2022 à 13h04 following a purchase from 15/01/2022

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Acheteur Vérifié

Published on 23/01/2022 à 01h49 following a purchase from 13/01/2022

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Acheteur Vérifié

Published on 22/01/2022 à 07h04 following a purchase from 15/01/2022

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Acheteur Vérifié

Published on 20/01/2022 à 07h09 following a purchase from 13/01/2022

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Acheteur Vérifié

Published on 19/01/2022 à 09h10 following a purchase from 12/01/2022

As perfect as ever!

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Acheteur Vérifié

Published on 17/01/2022 à 13h39 following a purchase from 12/01/2022

Very fast delivery. Items (2 lamps with geisha lampshades) even better than on the site. Assembly in 5 minutes (for the clumsy). To sum up: extremely happy with this purchase. This is my 2nd purchase from Nippon & Co and the quality of the products and service are perfect.

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Acheteur Vérifié

Published on 16/01/2022 à 18h27 following a purchase from 07/01/2022

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Acheteur Vérifié

Published on 16/01/2022 à 17h23 following a purchase from 08/01/2022

Wide choice and quality of products

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Acheteur Vérifié

Published on 09/01/2022 à 16h42 following a purchase from 02/01/2022

Beautiful, high-quality products (tableware, poster, lamp). Meticulous packaging.

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Acheteur Vérifié

Published on 05/01/2022 à 12h02 following a purchase from 11/12/2021

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Jean J.

Published on 04/01/2022 à 08h39 following a purchase from 23/12/2021

Perfect

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Acheteur Vérifié

Published on 03/01/2022 à 05h40 following a purchase from 28/12/2021

I am delighted with my order and the speed with which it was dispatched! Thank you for your reliability

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Santa-Lou B.

Published on 02/01/2022 à 16h19 following a purchase from 22/12/2021

Fast delivery and item exactly as described, very cute and in perfect condition (well protected on the way)! Thanks

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Acheteur Vérifié

Published on 26/12/2021 à 19h39 following a purchase from 13/12/2021

The products meet my expectations. The quality is perfect.

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Birgit B.

Published on 26/12/2021 à 09h52 following a purchase from 09/12/2021

Fast and uncomplicated delivery.

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Acheteur Vérifié

Published on 25/12/2021 à 17h36 following a purchase from 20/12/2021

Clear, well-presented site Wide selection Easy ordering, fast delivery No-surprise price Quality OK

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Acheteur Vérifié

Published on 25/12/2021 à 10h28 following a purchase from 17/12/2021

Very good quality Japanese sandals

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Acheteur Vérifié

Published on 25/12/2021 à 09h40 following a purchase from 17/12/2021

Fast, very well packed and as ordered!

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Acheteur Vérifié

Published on 23/12/2021 à 08h31 following a purchase from 17/12/2021

Excellent contact, top customer service via Instagram. Super fast shipping. I recommend this site 100%.

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Acheteur Vérifié

Published on 23/12/2021 à 06h32 following a purchase from 17/12/2021

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Acheteur Vérifié

Published on 21/12/2021 à 08h39 following a purchase from 16/12/2021

The quality and the product are good, but I saw that on KYOTOboutique which is a partner the same product is cheaper so a little disappointed.

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Response from Nippon & co

Hello, perhaps this is a bug in the display of prices including VAT and excluding VAT at the time. After checking today, I don't understand where this error comes from as the two prices are identical. If you notice this on your next order, don't hesitate to call us. Sincerely

Albino F.

Published on 20/12/2021 à 10h17 following a purchase from 26/11/2021

Order placed November 29, shipped December 1 never arrived. Waiting for response or refund from seller

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Response from Nippon & co Published on 27/01/2022

Bonjour, je vois que le colis a été remboursé. Nous nous excusons pour ces incidents postaux. Bien à vous

Acheteur Vérifié

Published on 20/12/2021 à 08h45 following a purchase from 15/12/2021

Fast delivery, products correspond to the description. Very good

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Acheteur Vérifié

Published on 20/12/2021 à 06h16 following a purchase from 14/12/2021

Fast delivery and products as expected.

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Acheteur Vérifié

Published on 19/12/2021 à 08h42 following a purchase from 09/12/2021

Delivered quickly as agreed and the parcel was well protected in its box. I am very satisfied with this site, I will buy again without hesitation.

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Roberto G.

Published on 18/12/2021 à 13h25 following a purchase from 07/12/2021

Very good

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Acheteur Vérifié

Published on 18/12/2021 à 09h31 following a purchase from 12/12/2021

Prodit toit a fait conforme, envoie tres rapode et protégé??

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Acheteur Vérifié

Published on 18/12/2021 à 08h29 following a purchase from 27/11/2021

Everything is perfect but it's not specified that the double lid is plastic and not metal like the rest of the box. This might not have changed my choice, as the boxes are very beautiful, but it's much less sturdy.

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Acheteur Vérifié

Published on 18/12/2021 à 07h43 following a purchase from 12/12/2021

Fast delivery, item conforms to specifications and is very well packaged.

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Vincenzo I.

Published on 17/12/2021 à 09h50 following a purchase from 04/12/2021

The items arrived undamaged. Serious and professional seller.

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Acheteur Vérifié

Published on 17/12/2021 à 06h24 following a purchase from 09/12/2021

Ok good experience

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Marie E.

Published on 16/12/2021 à 21h18 following a purchase from 04/12/2021

The package was received very quickly and was very well packaged. Perfect.

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Acheteur Vérifié

Published on 14/12/2021 à 12h08 following a purchase from 08/12/2021

Beautiful, quality products.

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Acheteur Vérifié

Published on 14/12/2021 à 07h32 following a purchase from 09/12/2021

Products still wrapped, And put at the foot of the Christmas tree. Thank you!

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Céline L.

Published on 12/12/2021 à 07h45 following a purchase from 29/11/2021

Very nice pieces as described.

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Acheteur Vérifié

Published on 11/12/2021 à 11h01 following a purchase from 04/12/2021

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Acheteur Vérifié

Published on 11/12/2021 à 08h14 following a purchase from 03/12/2021

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Acheteur Vérifié

Published on 11/12/2021 à 05h51 following a purchase from 04/12/2021

Fast processing and delivery, compliant product and beautiful item, thank you!

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Genevieve D.

Published on 10/12/2021 à 09h58 following a purchase from 28/11/2021

Very serious site

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