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L
Rating: 5 out of 5
Very satisfied
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Customer reviews of Nippon & co
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 182 published reviews
Summary of reviews
Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Beautiful.
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E
Rating: 5 out of 5
Fast delivery
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Response from Nippon & co
Hello and thank you for your feedback! 😊 We're delighted that delivery was quick. See you soon for a new order! 🚚✨
K
Rating: 5 out of 5
very pretty box. just what I expected
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Response from Nippon & co
Hello and thank you for your feedback! 😊 We're delighted that you like the box and that it meets your expectations. See you soon for more great discoveries! 🌟
P
Rating: 5 out of 5
Perfect experience on this site
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M
Rating: 5 out of 5
I recommend the site for its seriousness, as well as for the beautiful workmanship of the teapots on offer.
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Response from Nippon & co
Thank you very much for this comment, we are happy that you are satisfied with your order.
C
Rating: 5 out of 5
The fabrics ordered are beautiful. Very nice result.
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Response from Nippon & co
Thank you so much for your feedback! We're delighted that you like the fabrics and that the result lives up to your expectations. Your satisfaction motivates us every day. 😊
Yours sincerely
The team at Nippon & CO.
Yours sincerely
The team at Nippon & CO.
K
Rating: 5 out of 5
Fast delivery, very well packaged, thank you for your reliability.
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Response from Nippon & co
Thank you very much for your positive feedback! We are delighted that the delivery was quick and that the packaging met your expectations. Your satisfaction is our priority. Thank you for your confidence! 😊
Yours faithfully
The Kyoto Boutique team.
Yours faithfully
The Kyoto Boutique team.
F
Rating: 5 out of 5
Product as described and received in 3 days.
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A
Rating: 5 out of 5
fast efficient perfect
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Response from Nippon & co
We're delighted that you've placed your order with us!
V
Rating: 5 out of 5
The delivery was made on time and the products are present.
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Response from Nippon & co
Hello, thank you very much for your positive feedback! We're delighted to hear that delivery was quick and that you're happy with your products. If you have any questions or need any help, please don't hesitate to contact us. We look forward to serving you again!
A
Rating: 5 out of 5
-
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V
Rating: 5 out of 5
Speed and very good condition of my order
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Response from Nippon & co
Hello, thank you for your feedback! We're happy to hear that your order arrived quickly and in excellent condition. It's always a pleasure to know that our customers are satisfied. We hope to see you soon!
F
Rating: 5 out of 5
Delighted with my purchases. Each packaged in a small box.
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Response from Nippon & co
Hello, thank you very much for your feedback! We are delighted to hear that you enjoyed your purchases and that the packaging lived up to your expectations. Taking care of every product is essential to us. We look forward to seeing you again soon!
J
Rating: 4 out of 5
-
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G
Rating: 5 out of 5
Very responsive store, fast shipping.
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Response from Nippon & co
Thanks for your feedback!
G
Rating: 5 out of 5
-
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H
Rating: 5 out of 5
conforms to photos very fast very careful packaging without plastic thank you for the planet
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Response from Nippon & co
Hello, thank you very much for your comment! We're delighted that your items met your expectations and that you were satisfied with our commitment to plastic-free packaging. Your satisfaction and our impact on the planet are priorities for us. See you soon!
M
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
Super-fast delivery and top-notch after-sales service.
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Response from Nippon & co
We're delighted that you're satisfied with our order!
S
Rating: 5 out of 5
-
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B
Rating: 5 out of 5
Quality products. Reasonable prices. Fast, well-protected delivery.
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Response from Nippon & co
Hello, thank you very much for your feedback! We are delighted that you were satisfied with the quality, price and delivery. We look forward to seeing you again!
I
Rating: 1 out of 5
Very poor-quality fabric that tore at the seams when delicately hand-washed!
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Response from Nippon & co
Hello, We are very sorry to hear that you have encountered a problem with the quality of the fabric. This kind of situation does not reflect the quality standards we wish to offer our customers, but it is true that some of our fabrics are very fragile.
M
Rating: 4 out of 5
Package well packed and received on time. Product corresponds perfectly to its description. I will never hesitate to order again.
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Response from Nippon & co
Thank you very much!
P
Rating: 5 out of 5
Fast, well-protected shipment. Fast response from customer service.
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Response from Nippon & co
Thank you very much for your feedback! We are delighted that the delivery and our customer service lived up to your expectations. We hope to see you soon!
S
Rating: 5 out of 5
Orders are placed quickly, the products are of good quality, the only problem is the price of customs clearance, we should be notified when there are discounts or the item is soon out of stock.
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Response from Nippon & co
Thank you for your feedback! We're delighted you like our products. We understand the inconvenience of customs fees and take note of your suggestion for promotions and stock notifications. We hope to see you soon!
B
Rating: 5 out of 5
Perfect. Compliant product and fast delivery
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Response from Nippon & co
Hello, Thank you very much for your feedback! We are delighted that you enjoyed your purchase and that delivery went smoothly.
D
Rating: 5 out of 5
Super
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Response from Nippon & co
Thank you very much! Glad you're satisfied! 😊 See you soon!
C
Rating: 5 out of 5
-
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V
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Exactly as ordered, very pretty, and arrived quickly...
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S
Rating: 5 out of 5
Very fast shipping. Perfect product.
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Response from Nippon & co
Glad you're satisfied! The Nippon & CO team
G
Rating: 4 out of 5
-
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J
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Particularly fast, thank you!
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P
Rating: 5 out of 5
This is the second time I've bought Japanese tableware from nippon and co. The products conform to the photos on the site and the delivery is express and without breakage. The products are perfectly swaddled to withstand any shocks.
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Response from Nippon & co
Hello, thank you for your feedback!
M
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
I have been a loyal customer for several years. I was looking for teapots and tea caddies. I found what I was looking for at NIPPON & Co. Ceramic teapots in various capacities with handles and "mobile" filters. Metal tea tins, choosing dominant colors according to the aroma of the tea contained. I called customer service to find out which filters I would need for a replacement stock. The person I spoke to gave me good advice and a charming welcome! Thières, tea boxes, matcha, prints, are perfectly packaged in a sturdy cardboard box. The fast delivery time was always respected. I can only recommend this serious seller, whose site is easy to navigate. The price/quality ratio is just right. That's why I've been a loyal customer for several years!
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Response from Nippon & co
Hello, thank you very much for your kind comment!