Customer reviews of Nippon & co

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Céline L.

Rating: 4 out of 5

Published on 12/12/2021 à 07h45 following a purchase from 29/11/2021

Very nice pieces as described.

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LUIGINA F.

Rating: 3 out of 5

Published on 02/12/2021 à 16h50 following a purchase from 17/11/2021

I thought the items I ordered were larger. I was disappointed in the size of the trays not the size of the trays.

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Response from Nippon & co Published on 26/01/2022

Bonjour,
Veillez à examiner les points techniques des articles. Vous pouvez y trouver diverses informations, notamment les dimensions. De même, si vous constatez que les articles ne vous conviennent pas, vous disposez de 14 jours à compter de la réception de votre commande pour nous la renvoyer et obtenir un remboursement.
Bien à vous

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Acheteur vérifié

Rating: 3 out of 5

Published on 08/11/2021 à 12h50 following a purchase from 31/10/2021

Product and delivery in conformity, too bad that the pocky gift code was not respected: the pocky were not present on delivery, which is disappointing.

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Response from Nippon & co

Hello, you could have benefited from this offer. However, after checking your order, you did not enter the code POCKY. In this sense, the pocky pack did not appear on your order form when it was prepared. Sincerely

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/10/2021 à 10h07 following a purchase from 19/10/2021

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/10/2021 à 09h56 following a purchase from 21/10/2021

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Florent B.

Rating: 4 out of 5

Published on 30/09/2021 à 20h45 following a purchase from 19/09/2021

I received the bowl quickly, but it was a pity I couldn't take advantage of the coupons before.

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André P.

Rating: 4 out of 5

Published on 23/09/2021 à 04h24 following a purchase from 16/09/2021

Good product, I'm satisfied overall, a bit large in size and length.

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Response from Nippon & co

Thank you for your feedback. For your next order, don't hesitate to contact us to guide you in your choice of size. Indeed, the size of the kimonos has an impact on their length in particular. Best regards

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Françoise L.

Rating: 4 out of 5

Published on 11/09/2021 à 06h48 following a purchase from 04/09/2021

Tabi motif crane wings spread, like tsuba museum Guimet, top Cup to go with teapot adorable (matte black and obi), cup vine motif, too bright for my taste. with subdued light, like Japan, yes, it goes ... but less the teapot ;)

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Response from Nippon & co

Thank you for your feedback. When you place your next order, if you are not satisfied with certain items, you have 14 days to return them and get your money back. Best regards

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/09/2021 à 16h38 following a purchase from 30/08/2021

For decoration, choose between plastic vases and wooden ones.

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Marie-Paule B.

Rating: 4 out of 5

Published on 05/09/2021 à 14h09 following a purchase from 30/08/2021

fine

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Morgane D.

Rating: 4 out of 5

Published on 21/08/2021 à 06h24 following a purchase from 16/08/2021

Delivery was fast and perfectly cared for, even more so than for my first order, but the okiagari-Koboshi MEIKO geisha looks absolutely nothing like the photo on the website.

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Response from Nippon & co

Hello, thank you for your feedback. Yes, after checking, it's a slightly different model, the current one being more worked. We're going to correct it. Thank you, it helps us to improve. Best regards

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Marie-Thérèse C.

Rating: 2 out of 5

Published on 10/07/2021 à 17h16 following a purchase from 20/06/2021

Loyal Nippon & Co customer...this delivery was a disaster. Parcel stuck on the Post Office sorting platform. Customer service contacted by e-mail but no answer. I needed an advisor to answer all my justified questions. By sheer magic, the Post Office found the parcel, which supposedly had to be reinforced...parcel arrived after a 15-day wait instead of 2 to 3 days (colissimo).

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Response from Nippon & co

Hello, we're sorry your experience didn't go as planned. We did not receive your email, however, you were not able to reach our customer service by phone. Concerning the postal services, unfortunately, we do not have the hand on it. Sincerely

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Acheteur vérifié

Rating: 3 out of 5

Published on 10/07/2021 à 04h29 following a purchase from 02/07/2021

I never contacted customer service, so I can't evaluate it. Disappointed by the order, not really identical to the photo on the website. I returned the items which cost me about 6 which will not be refunded.

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Response from Nippon & co

Hello, we're sorry you didn't like the selected items. The colors may be slightly different since the article is taken on a white background. Best regards

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soypati1972

Rating: 4 out of 5

Published on 14/06/2021 à 07h51

Quality product. One of the products was no longer available and they managed to replace it quickly and easily.

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darkbouli

Rating: 4 out of 5

Published on 11/06/2021 à 20h59

Fast delivery. Very well packaged. It's a pity that it's not free over a certain amount.

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dukes0910

Rating: 4 out of 5

Published on 31/05/2021 à 21h50

The delivery is quite fast and the products are of good quality but the packaging of each product does not seem to be very well cared for.

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dubois-hugo

Rating: 4 out of 5

Published on 03/05/2021 à 06h45

I am very pleased with the service and the quality of the product.

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shennydd

Rating: 4 out of 5

Published on 17/04/2021 à 07h12

Product corresponds completely to the description. Small point missing, no payment by Paypal service.

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anita.doron

Rating: 3 out of 5

Published on 15/04/2021 à 01h11

This product does not respond to the wing and for such a huge price it is so small and unimpressive. huge disappointment

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neaud.joelle

Rating: 4 out of 5

Published on 03/04/2021 à 04h56

I would have liked to have received 1 confirmation or 1 tracking order. I would have liked to have received a confirmation or a follow-up. I would have been reassured. I would have liked to have received a confirmation or tracking of my order.

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monteiltony

Rating: 2 out of 5

Published on 07/03/2021 à 08h01

I ordered masks and a Daruma for my tattoo parlour. The masks are nice but made of plastic and the Daruma is only 3 cm long. I ordered the masks and a Daruma for my tattoo parlour. The masks are nice but made of plastic and the Daruma is only 3 cm long.

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Response from Nippon & co Published on 07/03/2021

Hello, thank you for your feedback. As for the items, their material is well mentioned in the product sheets, in this sense, you bought these masks in knowledge. Just like the daruma that you chose in size SS. We are sorry for the inconvenience and we are not responsible for the behaviour of the deliverymen. Sincerely

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trametal.dao

Rating: 4 out of 5

Published on 01/03/2021 à 07h23

The dolls are very pretty

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m.olavarrieta

Rating: 4 out of 5

Published on 18/02/2021 à 09h23

The package arrived a little late

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g.science

Rating: 4 out of 5

Published on 04/02/2021 à 05h16

Very professional.

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pms.blue

Rating: 4 out of 5

Published on 18/01/2021 à 11h00

RAS

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maxime.bomme

Rating: 3 out of 5

Published on 18/01/2021 à 08h35

I never received the package Thank you for choosing a better partner for your deliveries in the future

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denoyelle.thi95

Rating: 4 out of 5

Published on 20/12/2020 à 17h46

Good site and perfect delivery

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martinegujic

Rating: 4 out of 5

Published on 17/12/2020 à 20h51

Very fast delivery. The bedside lamp is a little expensive for my taste for the quality. But the site is very serious. I recommend it!

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awene

Rating: 4 out of 5

Published on 14/12/2020 à 05h56

Products conform to the presentation. Arrived in good condition. The storage box is a bit damaged inside but nothing too bad.

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canello23

Rating: 4 out of 5

Published on 13/12/2020 à 09h13

Fast order, nice product! Too bad it doesn't say made in Japan on it. Or maybe I saw wrong? In any case, they are reactive, and their products are affordable and quickly delivered! Thanks a lot!

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Response from Nippon & co Published on 13/12/2020

Hello, most of the items we sell are intended for the Japanese domestic market of restaurants and in no case for export except for rare exceptions, that's why there is no mention "made in Japan" cordially

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nicolas.bourbon40

Rating: 4 out of 5

Published on 07/12/2020 à 21h21

Good product and fast and efficient service

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91mariie91

Rating: 4 out of 5

Published on 06/12/2020 à 08h29

I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product. I am happy with my order.

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dom.normand22

Rating: 4 out of 5

Published on 26/11/2020 à 10h37

No problem. Delivery made quickly.

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michelle29.boge

Rating: 4 out of 5

Published on 20/11/2020 à 09h39

good quality/price

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clet.barre

Rating: 4 out of 5

Published on 19/11/2020 à 08h30

I would have liked more information on the maintenance of the product.

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77nulle

Rating: 4 out of 5

Published on 29/10/2020 à 11h12

I have put two stars for the delivery because there is a customs clearance in addition to the shipping costs...21.- env which makes it expensive in total

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lubalh

Rating: 4 out of 5

Published on 04/10/2020 à 10h29

Thank you

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frederic.guillemot78

Rating: 3 out of 5

Published on 28/09/2020 à 09h08

Disappointed with the quality of one item in particular since the gold paint remained on the packaging paper and on my fingers when it came out of its packaging! Frankly, I thought I had made a good choice, but no way! These items were meant to be a gift... I'm going to keep them for myself even if I have no use for them...

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jl.cannillo

Rating: 4 out of 5

Published on 27/09/2020 à 22h23

I am satisfied with the pre-sales exchanges and the products I received. I do not question NipponandCo. The only downside is the delivery. The local carrier took a long time and to save time I had to go to his depot to get my package.

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salvatore.evangelista

Rating: 4 out of 5

Published on 26/09/2020 à 06h58

Beautiful products - Fast and safe delivery

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