Customer reviews of Nippon & co

9,6 /10

Based on 1 182 published reviews

5 1 041 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.

Reviews 2, 3 and 5 stars

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Acheteur vérifié

Published on 14/03/2022 à 07h08 following a purchase from 06/03/2022

Order delivered promptly, fixtures in perfect condition and as described.

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Acheteur vérifié

Published on 11/03/2022 à 09h06 following a purchase from 02/03/2022

Fast delivery.

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Acheteur vérifié

Published on 10/03/2022 à 06h18 following a purchase from 02/03/2022

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Acheteur vérifié

Published on 10/03/2022 à 06h11 following a purchase from 02/03/2022

The incense is of very good quality and not too expensive. Shipping is always very fast.

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Acheteur vérifié

Published on 05/03/2022 à 05h03 following a purchase from 26/02/2022

The order was more than fast and superbly packaged as the Japanese know how to do. I am delighted with my order.

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Evelyne L.

Published on 01/03/2022 à 13h52 following a purchase from 13/02/2022

package received quickly and dishes very well packed

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Acheteur vérifié

Published on 28/02/2022 à 12h11 following a purchase from 21/02/2022

Quality, diversity, products, fast shipping' thanks to Nipoonandco!

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Acheteur vérifié

Published on 28/02/2022 à 09h28 following a purchase from 23/02/2022

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Acheteur vérifié

Published on 26/02/2022 à 10h03 following a purchase from 19/02/2022

Serious efficiency

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Acheteur vérifié

Published on 25/02/2022 à 08h19 following a purchase from 14/02/2022

It's a pity that Nippon doesn't reply to my emails.

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Response from Nippon & co

Hello, following your e-mail requests, we replied to you 3 times this Monday. Our exchanges must have gone astray in the spam folder. Kind regards

Nadia M.

Published on 23/02/2022 à 15h56 following a purchase from 10/02/2022

Perfect!

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Acheteur vérifié

Published on 22/02/2022 à 08h18 following a purchase from 16/02/2022

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Acheteur vérifié

Published on 18/02/2022 à 01h12 following a purchase from 13/02/2022

Order shipped and received very quickly, products conform and very well packaged. Nothing to complain about, perfect! See you soon!

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Acheteur vérifié

Published on 17/02/2022 à 07h00 following a purchase from 10/02/2022

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Emilien Pierre P.

Published on 16/02/2022 à 02h24 following a purchase from 29/01/2022

Total satisfaction for my last order: fast shipping, products as expected.

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Acheteur vérifié

Published on 14/02/2022 à 11h08 following a purchase from 09/01/2022

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Acheteur vérifié

Published on 13/02/2022 à 00h25 following a purchase from 05/02/2022

Very good quality and beautiful items. Order delivered quickly and with very careful packaging. I highly recommend this site and I'll see you soon for my next order.

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Acheteur vérifié

Published on 12/02/2022 à 23h07 following a purchase from 06/02/2022

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Carine F.

Published on 11/02/2022 à 18h15 following a purchase from 31/01/2022

I received my bowl very quickly, it is really beautiful

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Acheteur vérifié

Published on 10/02/2022 à 07h05 following a purchase from 31/01/2022

Trustworthy site, I recommend it! Fourteen orders to date, with no unpleasant surprises! E.G.L from 86

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Acheteur vérifié

Published on 06/02/2022 à 07h55 following a purchase from 24/11/2018

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Agnès M.

Published on 05/02/2022 à 18h22 following a purchase from 22/01/2022

Two black lacquered bowls very nice and conform to the picture. Very fast delivery. I recommend it.

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Acheteur vérifié

Published on 31/01/2022 à 10h54 following a purchase from 21/01/2022

Good knowledge of order tracking. But why send it to a relay depot instead of the home address given?

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Response from Nippon & co

Hello, when you placed your order, you chose Pickup delivery and not Colissimo. Please remember to select the delivery method carefully for future orders, to avoid any surprises. Best regards

Acheteur vérifié

Published on 30/01/2022 à 12h50 following a purchase from 22/01/2022

prices and the choice and quality of parts. you can find better in the shops

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Acheteur vérifié

Published on 29/01/2022 à 00h13 following a purchase from 24/01/2022

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Andrea N.

Published on 25/01/2022 à 23h40 following a purchase from 09/01/2022

Great quality and very friendly handling.

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Acheteur vérifié

Published on 25/01/2022 à 08h18 following a purchase from 18/01/2022

check the product code on the packaging before sending the parcel

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Response from Nippon & co

Hello, thank you for your feedback! On the other hand, maybe there's no need to be so aggressive... We recognized our mistake and offered to send you a return label so that we could send you the right item later. You refused because you had already installed the lamp. So it's not for lack of taking your request into consideration. Yours faithfully

Acheteur vérifié

Published on 24/01/2022 à 08h53 following a purchase from 15/01/2022

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Acheteur vérifié

Published on 23/01/2022 à 01h49 following a purchase from 13/01/2022

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Acheteur vérifié

Published on 19/01/2022 à 09h10 following a purchase from 12/01/2022

As perfect as ever!

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Acheteur vérifié

Published on 17/01/2022 à 13h39 following a purchase from 12/01/2022

Very fast delivery. Items (2 lamps with geisha lampshades) even better than on the site. Assembly in 5 minutes (for the clumsy). To sum up: extremely happy with this purchase. This is my 2nd purchase from Nippon & Co and the quality of the products and service are perfect.

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Acheteur vérifié

Published on 16/01/2022 à 18h27 following a purchase from 07/01/2022

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Acheteur vérifié

Published on 09/01/2022 à 16h42 following a purchase from 02/01/2022

Beautiful, high-quality products (tableware, poster, lamp). Meticulous packaging.

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Acheteur vérifié

Published on 05/01/2022 à 12h02 following a purchase from 11/12/2021

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Jean J.

Published on 04/01/2022 à 08h39 following a purchase from 23/12/2021

Perfect

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Acheteur vérifié

Published on 03/01/2022 à 05h40 following a purchase from 28/12/2021

I am delighted with my order and the speed with which it was dispatched! Thank you for your reliability

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Santa-Lou B.

Published on 02/01/2022 à 16h19 following a purchase from 22/12/2021

Fast delivery and item exactly as described, very cute and in perfect condition (well protected on the way)! Thanks

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Acheteur vérifié

Published on 26/12/2021 à 19h39 following a purchase from 13/12/2021

The products meet my expectations. The quality is perfect.

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Birgit B.

Published on 26/12/2021 à 09h52 following a purchase from 09/12/2021

Fast and uncomplicated delivery.

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veronique C.

Published on 25/12/2021 à 18h26 following a purchase from 15/12/2021

The description of the products is not precise enough (for example I bought some porcelain objects and they are not enamelled and to paint them is more complicated)

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Response from Nippon & co Published on 27/12/2021

Grazie mille per il suo feedback, abbiamo aggiunto questo dettaglio agli articoli.
Sinceramente