Customer reviews of Nippon & co

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 182 published reviews
5 1 041 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.

Reviews 2 and 5 stars

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Alexandra G.
Rating: 5 out of 5
following a purchase from 30/09/2021
Fast delivery, very nice and well protected products,;a little expensive but good quality!
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Charles V.
Rating: 5 out of 5
following a purchase from 04/10/2021
Beautiful yukatas. Received promptly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2021
Very happy, well packaged products, reasonable shipping costs. Items meet my expectations
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Emmanuel G.
Rating: 5 out of 5
following a purchase from 30/09/2021
Super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Beautiful products delivered quickly
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Sylvain O.
Rating: 5 out of 5
following a purchase from 19/09/2021
The items are as described, the shipping is fast and the goods are well protected. Nothing to complain about.
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Jeanne D.
Rating: 5 out of 5
following a purchase from 19/09/2021
Clear site, lots of items, fast shipping in an eco-friendly package. The items are as promised. In short, everything is fine.
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Valerie C.
Rating: 5 out of 5
following a purchase from 13/09/2021
Perfect! Dishes well packed, impeccable!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2021
product conforms to specifications shipping costs could have been lower
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Dominique M.
Rating: 5 out of 5
following a purchase from 13/09/2021
Very good perfect
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Nath M.
Rating: 5 out of 5
following a purchase from 12/09/2021
Very well done site, easy to order. The teapot is beautiful, high quality. Very neat packaging and very fast delivery. Everything perfect!
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Pauline G.
Rating: 5 out of 5
following a purchase from 05/09/2021
Excellent site I am a loyal customer
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Very good
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Dennis B.
Rating: 5 out of 5
following a purchase from 31/08/2021
Fast shipping and good quality! Gladly again :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Very good
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Pascal T.
Rating: 5 out of 5
following a purchase from 28/08/2021
The product was well packaged and delivered on time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
The items ordered were as described. Quality of follow-up and efficient delivery.
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ALEXANDRE P.
Rating: 5 out of 5
following a purchase from 27/08/2021
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Nothing to report. Everything is ok, from the order to the delivery.
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Barbara G.
Rating: 5 out of 5
following a purchase from 26/06/2021
I am very satisfied with my order, finally I find the quality of fabric that I had seen in Japan. It's a joy! Thank you very much.
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nicolas M.
Rating: 5 out of 5
following a purchase from 27/08/2021
Remarkable efficiency! Immediate order processing, fast delivery, 100% compliant products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
The small oval tray in cherry bark and Akita cedar is very beautiful.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
As serious and reliable as ever
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Thierry B.
Rating: 5 out of 5
following a purchase from 17/08/2021
No problems. Delivery on time and in accordance
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Patrice A.
Rating: 5 out of 5
following a purchase from 26/07/2021
Absolutely top-notch! Unlike other stores of this kind, the provenance is indicated on the site. No risk of buying a ramen bowl sent from China. High-quality porcelain and cast-iron made in Japan. And the after-sales service is responsive. I had a breakage problem that was quickly resolved. In short, a trustworthy site, with real products from Japan, which I'll be recommending.
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Françoise L.
Rating: 5 out of 5
following a purchase from 13/08/2021
Very happy, satisfied with the products ordered, the teapots, tabi, super! I'm missing the cup to go with the Obi teapot. Next purchase ;) Thank you for your great packaging, thank you for everything! Soazig
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Syolène B.
Rating: 5 out of 5
following a purchase from 30/07/2021
Very good
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Ghemma Q.
Rating: 5 out of 5
following a purchase from 06/08/2021
Serious and well-organized site. Satisfied and loyal customer. Don't charge anything. You guys are perfect!
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Eric L.
Rating: 5 out of 5
following a purchase from 27/07/2021
VERY GOOD! Customer since 2017, 12 orders to date ... No disappointment! Serious site! Eric from 86
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Fast delivery and compliant product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Products conformed to specifications and were delivered perfectly packaged in record time.
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Claudia U.
Rating: 5 out of 5
following a purchase from 06/07/2021
Fast shipping! The item matches the description perfectly
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Pauline G.
Rating: 5 out of 5
following a purchase from 04/07/2021
Great site with beautiful dishes
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Very fair prices, fast delivery and quality products.
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Claudia V.
Rating: 5 out of 5
following a purchase from 01/07/2021
I am very satisfied. The item is very nice and the shipping was very fast
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Amandine F.
Rating: 5 out of 5
following a purchase from 01/07/2021
Fast shipping and products as described.
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Marie-Thérèse C.
Rating: 2 out of 5
following a purchase from 20/06/2021
Loyal Nippon & Co customer...this delivery was a disaster. Parcel stuck on the Post Office sorting platform. Customer service contacted by e-mail but no answer. I needed an advisor to answer all my justified questions. By sheer magic, the Post Office found the parcel, which supposedly had to be reinforced...parcel arrived after a 15-day wait instead of 2 to 3 days (colissimo).
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Response from Nippon & co
Hello, we're sorry your experience didn't go as planned. We did not receive your email, however, you were not able to reach our customer service by phone. Concerning the postal services, unfortunately, we do not have the hand on it. Sincerely
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
It's a real pleasure to be able to acquire different types of Asian products (tableware, teas, etc.) at our fingertips.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
Fast delivery and compliant products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2021
Very good.
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