Customer reviews of Nippon & co

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 182 published reviews
5 1 041 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.

Reviews 4 and 5 stars

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S
Sylvie P.
Rating: 5 out of 5
following a purchase from 29/01/2025
Well received and beautiful products
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Isabelle G.
Rating: 5 out of 5
following a purchase from 30/01/2025
Very good
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Maria C.
Rating: 5 out of 5
following a purchase from 27/01/2025
Very good quality teapot, exactly as described. Delivery on time and with care. We recommend this site.
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Response from Nippon & co
Thank you very much for your positive feedback! 😊 We are delighted that you like your teapot and that you are satisfied with our service. See you soon on our website! 🍵✨
E
Emanuela F.
Rating: 5 out of 5
following a purchase from 25/01/2025
Perfetto e ottimi prodotti
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Response from Nippon & co
Grazie mille per il tuo feedback! 😊 Siamo felici che tu sia soddisfatto dei nostri prodotti. A presto! 🇯🇵✨
J
Jean-Marie I.
Rating: 5 out of 5
following a purchase from 25/01/2025
Fine, I'll keep buying from Nippon & co.
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Response from Nippon & co
Thank you very much for your trust! 😊 We are delighted to count you among our loyal customers. See you soon at Nippon & Co! 🇯🇵✨
J
Jerome M.
Rating: 5 out of 5
following a purchase from 25/01/2025
The product isn't as white as I'd hoped but it's found its place. The packaging was impeccable.
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Response from Nippon & co
Thank you for your feedback! 😊 We're sorry that the shade didn't perfectly match your expectations, but happy to hear that the product still suits you. Please do not hesitate to contact us if necessary. See you soon! ✨
S
sophie D.
Rating: 5 out of 5
following a purchase from 25/01/2025
Fast delivery Items as described Best value for money
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Response from Nippon & co
Thank you for your feedback! 😊 We are delighted that you are satisfied with the delivery and quality of our products. See you soon for a new order! 🚀✨
M
Manuella S.
Rating: 5 out of 5
following a purchase from 20/01/2025
Always perfect, aesthetically pleasing made-in-Japan items. I've been a customer for several years and I've never been disappointed.
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Response from Nippon & co
Thank you very much for your loyalty and trust! 😊 We're delighted that you continue to enjoy our Japanese products. See you soon for new discoveries! 🌸🇯🇵✨
D
Daniel C.
Rating: 5 out of 5
following a purchase from 23/01/2025
GOOD PRODUCT RECEIVED ON TIME.
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Response from Nippon & co
Thank you for your positive feedback! 😊 We are delighted that you are happy with your purchase and delivery. See you soon! 🚀✨
E
ERIC L.
Rating: 5 out of 5
following a purchase from 14/01/2025
I've been shopping on this site for years (the last order under a new login) ... NEVER the slightest problem ! Reliable site !!!
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Response from Nippon & co
Thank you very much for your loyalty and trust! We are delighted to know that you are satisfied with your shopping experience on our site. Your positive feedback motivates us to continue offering you the best possible service. See you soon for new purchases! 😊🚀
D
Dominique L.
Rating: 5 out of 5
following a purchase from 20/01/2025
Product meets my expectations
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stephanie P.
Rating: 5 out of 5
following a purchase from 14/01/2025
The order was delivered in 2 days. Perfectly packaged. The quality of the product has not yet been evaluated as it is a gift not yet offered.
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Response from Nippon & co
Thank you for your feedback! 😊 We are delighted that the order arrived quickly and well packaged. We hope the gift will be a pleasure once given. Please do not hesitate to come back to us to let us know your impressions after receipt! See you soon!
P
peter R.
Rating: 5 out of 5
following a purchase from 13/01/2025
5/5
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Response from Nippon & co
Thanks for your feedback!
A
Aurore P.
Rating: 5 out of 5
following a purchase from 10/01/2025
Serious site, careful shipping, very nice lamp thank you
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Response from Nippon & co
Thank you very much for your feedback! 😊 We're delighted that you liked the lamp and that the shipment lived up to your expectations. See you soon for new discoveries on our site!
M
Marie C.
Rating: 5 out of 5
following a purchase from 10/01/2025
Very careful delivery, the items are of high quality.
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Response from Nippon & co
Thank you very much for your feedback! We are delighted that the quality of our items and the careful packaging have satisfied you. 😊 See you soon for a new order!
V
Volha K.
Rating: 5 out of 5
following a purchase from 09/01/2025
Perfect! Beautiful products, fast delivery, fast customer service.
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Response from Nippon & co
Many thanks for your positive feedback! 😊 We are delighted that our products, speed of delivery and customer service have met your expectations. See you soon for your next order!
V
Violaine G.
Rating: 5 out of 5
following a purchase from 08/01/2025
Great service and quality! I recommend without hesitation!
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Yuriko A.
Rating: 5 out of 5
following a purchase from 07/01/2025
Fast and accurate delivery
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Jean Charles B.
Rating: 5 out of 5
following a purchase from 06/01/2025
The product met our expectations perfectly. We very much appreciated Nippon & Co's assistance in clarifying its choice according to our needs.
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Response from Nippon & co
Thank you so much for your positive feedback! We're delighted that the product perfectly meets your expectations. Don't hesitate to contact us again - we're always here to help!
J
Julien P.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very reliable!
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Response from Nippon & co
Thank you for your trust and this concise but motivating feedback! We are delighted to have provided you with a reliable experience. We look forward to serving you again!
Z
Zenambay L.
Rating: 5 out of 5
following a purchase from 24/12/2024
perfect 👌
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Response from Nippon & co
Thanks for your feedback!
I
Isabelle A.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast and efficient, thank you
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Response from Nippon & co
Hello,

Thank you for your feedback! We are happy that everything went well.

We hope to see you soon,
The Nippon & CO team
F
François B.
Rating: 5 out of 5
following a purchase from 16/12/2024
Great! I'll definitely recommend it again!
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Response from Nippon & co
Hello,

Thank you very much for your feedback! We're delighted that you were satisfied, and we'd be delighted to have you back as one of our customers.

We hope to see you soon,
The Nippon & CO team
J
Julien B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast delivery, product meets my expectations.
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Response from Nippon & co
Hello,

Thank you for your feedback! We are delighted that the delivery and the product met your expectations.

We hope to hear from you soon,
The Nippon & CO team
C
Catherine V.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very satisfied with this site. Fast shipping. Beautiful doll well packaged. I recommend Nippon and co!
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Response from Nippon & co
Hello,

Thank you very much for your feedback! We are delighted that you liked the doll. 😊

See you soon,
The Nippon & CO team
L
Léa R.
Rating: 5 out of 5
following a purchase from 14/12/2024
The items arrived quickly and even the most fragile ones survived the journey as they were carefully packed to avoid breakage. Very happy with my purchases.
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Response from Nippon & co
Hello,

Thank you very much for your feedback! We are delighted that everything arrived in perfect condition and that you are satisfied with your purchases.

We hope to see you soon,
The Nippon & CO team
C
chrystèle M.
Rating: 4 out of 5
following a purchase from 10/12/2024
Serious order. I thought I'd find paper tanzakus like the one on the bell for the animal-shaped furins... if not figurines in keeping with the visual representation.
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Response from Nippon & co
Hello,

Thank you for your feedback. We understand your expectations regarding the tanzaku. We do our best to ensure that each product is well represented and described on our site, so we take your opinion into account. We're glad you liked the rest.

We hope to see you soon,
The Nippon & CO team
P
PASCALE B.
Rating: 5 out of 5
following a purchase from 11/12/2024
5th purchase and as satisfied as ever. Gifts appreciated and not to be found in stores!
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Response from Nippon & co
Hello,

Thank you very much for your loyalty and your feedback! We are delighted that the gifts have pleased. 😊

See you soon,
The Nippon & CO team
A
Alexiane M.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect packaging, items in perfect condition and in line with my expectations, in short, a faultless performance, as always =)
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Response from Nippon & co
Hello,

Thank you so much for your wonderful feedback! We're delighted that everything lived up to your expectations, once again. 😊

See you soon,
The Nippon & CO team
G
GRIGORI I.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very nice products, well packaged and quickly shipped.
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Response from Nippon & co
Hello,

Thank you very much for your feedback! We're delighted that you like the products and that we've met your expectations. 😊

We look forward to seeing you again at Kyoto Boutique!

The Kyoto Boutique team
C
Christophe L.
Rating: 5 out of 5
following a purchase from 01/12/2024
Always satisfied as usual!
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Response from Nippon & co
Hello,

Thank you for your loyalty and your feedback! We are delighted to know that you are still satisfied with our products and services. It's a pleasure to support you with every order! 😊

See you soon on Nippon & CO!

The Nippon & CO team
G
Gaël C.
Rating: 5 out of 5
following a purchase from 30/11/2024
I can't give my opinion on the product because it's a gift. As for the service, nothing to report, delivery on time and well packaged product. I would buy from them again with my eyes closed.
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Response from Nippon & co
Hello,

Thank you very much for your feedback! We are happy to hear that the delivery was fast and that the product was well packaged. We hope the recipient enjoys the gift! 😊

Looking forward to serving you again, and thank you for your trust.

The Nippon & CO team
J
Jerome D.
Rating: 5 out of 5
following a purchase from 01/12/2024
As described Fast delivery
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Response from Nippon & co
Hello,

Thank you for your positive feedback! We are delighted that your item corresponds perfectly to the description and that you appreciated the speed of shipment. Your satisfaction is very important to us. 😊

See you soon on Nippon & CO!

The Nippon & CO team
C
Christine O.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very fast delivery. Package well packed. Perfect.
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Response from Nippon & co
Hello,

Many thanks for your feedback! We're delighted that the fast delivery and careful packaging met your expectations. It's always a pleasure to know that everything went smoothly. 😊

Looking forward to seeing you again on Nippon & CO!

The Nippon & CO team
M
Marion C.
Rating: 5 out of 5
following a purchase from 28/11/2024
Super fast and extremely friendly on the phone.
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Response from Nippon & co
Hello,

Thank you very much for your feedback! We are delighted that our speed and telephone service met your expectations. Your satisfaction is our greatest reward. 😊

We look forward to seeing you on Nippon & CO!

The Nippon & CO team
L
Laurianne M.
Rating: 5 out of 5
following a purchase from 24/11/2024
Very satisfied
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ANNE MARIE P.
Rating: 5 out of 5
following a purchase from 22/11/2024
Beautiful.
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Eric P.
Rating: 5 out of 5
following a purchase from 22/11/2024
Fast delivery
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Response from Nippon & co
Hello and thank you for your feedback! 😊 We're delighted that delivery was quick. See you soon for a new order! 🚚✨
K
kathy D.
Rating: 5 out of 5
following a purchase from 19/11/2024
very pretty box. just what I expected
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Response from Nippon & co
Hello and thank you for your feedback! 😊 We're delighted that you like the box and that it meets your expectations. See you soon for more great discoveries! 🌟
P
Philippe S.
Rating: 5 out of 5
following a purchase from 10/11/2024
Perfect experience on this site
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