Customer reviews of Nippon & co

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 182 published reviews
5 1 041 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Products from Nippon & co consistently meet customer expectations in terms of quality, with many highlighting the impeccable condition and authenticity of items received. Fast and efficient delivery is a recurring theme, as packages often arrive on time and are well-packaged, ensuring that products remain intact during transit. Customers frequently express appreciation for the excellent customer service, noting the professionalism and responsiveness when addressing inquiries or concerns.

4 star reviews

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2022
Quick delivery . A little more choice of washi paper .
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/10/2022
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2022
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2022
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DANSAULT-ZOKOA F.
Rating: 4 out of 5
following a purchase from 19/04/2022
Everything went well as planned.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2022
The quality and originality of the articles.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Delighted with my purchase flat vase for ikebana very nice japanese style received very well packaged kenza quality and round glass soliflore original and very decorative I would like more choice of japanese vases for ikebana attractive price with sales I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
Very careful and fast delivery. Thank you
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SYLVIE J.
Rating: 4 out of 5
following a purchase from 23/01/2022
Orders and deliveries as advertised.
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Fred B.
Rating: 4 out of 5
following a purchase from 14/01/2022
. Very good telephone reception. Delivery according to the order. To be recommended
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2022
Wide choice and quality of products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/12/2021
Clear, well-presented site Wide selection Easy ordering, fast delivery No-surprise price Quality OK
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2021
The quality and the product are good, but I saw that on KYOTOboutique which is a partner the same product is cheaper so a little disappointed.
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Response from Nippon & co
Hello, perhaps this is a bug in the display of prices including VAT and excluding VAT at the time. After checking today, I don't understand where this error comes from as the two prices are identical. If you notice this on your next order, don't hesitate to call us. Sincerely
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Everything is perfect but it's not specified that the double lid is plastic and not metal like the rest of the box. This might not have changed my choice, as the boxes are very beautiful, but it's much less sturdy.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
Ok good experience
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Céline L.
Rating: 4 out of 5
following a purchase from 29/11/2021
Very nice pieces as described.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/10/2021
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
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Florent B.
Rating: 4 out of 5
following a purchase from 19/09/2021
I received the bowl quickly, but it was a pity I couldn't take advantage of the coupons before.
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André P.
Rating: 4 out of 5
following a purchase from 16/09/2021
Good product, I'm satisfied overall, a bit large in size and length.
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Response from Nippon & co
Thank you for your feedback. For your next order, don't hesitate to contact us to guide you in your choice of size. Indeed, the size of the kimonos has an impact on their length in particular. Best regards
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Françoise L.
Rating: 4 out of 5
following a purchase from 04/09/2021
Tabi motif crane wings spread, like tsuba museum Guimet, top Cup to go with teapot adorable (matte black and obi), cup vine motif, too bright for my taste. with subdued light, like Japan, yes, it goes ... but less the teapot ;)
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Response from Nippon & co
Thank you for your feedback. When you place your next order, if you are not satisfied with certain items, you have 14 days to return them and get your money back. Best regards
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
For decoration, choose between plastic vases and wooden ones.
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Marie-Paule B.
Rating: 4 out of 5
following a purchase from 30/08/2021
fine
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Morgane D.
Rating: 4 out of 5
following a purchase from 16/08/2021
Delivery was fast and perfectly cared for, even more so than for my first order, but the okiagari-Koboshi MEIKO geisha looks absolutely nothing like the photo on the website.
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Response from Nippon & co
Hello, thank you for your feedback. Yes, after checking, it's a slightly different model, the current one being more worked. We're going to correct it. Thank you, it helps us to improve. Best regards
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soypati1972
Rating: 4 out of 5
Quality product. One of the products was no longer available and they managed to replace it quickly and easily.
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darkbouli
Rating: 4 out of 5
Fast delivery. Very well packaged. It's a pity that it's not free over a certain amount.
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dukes0910
Rating: 4 out of 5
The delivery is quite fast and the products are of good quality but the packaging of each product does not seem to be very well cared for.
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dubois-hugo
Rating: 4 out of 5
I am very pleased with the service and the quality of the product.
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shennydd
Rating: 4 out of 5
Product corresponds completely to the description. Small point missing, no payment by Paypal service.
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neaud.joelle
Rating: 4 out of 5
I would have liked to have received 1 confirmation or 1 tracking order. I would have liked to have received a confirmation or a follow-up. I would have been reassured. I would have liked to have received a confirmation or tracking of my order.
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trametal.dao
Rating: 4 out of 5
The dolls are very pretty
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m.olavarrieta
Rating: 4 out of 5
The package arrived a little late
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g.science
Rating: 4 out of 5
Very professional.
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pms.blue
Rating: 4 out of 5
RAS
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denoyelle.thi95
Rating: 4 out of 5
Good site and perfect delivery
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martinegujic
Rating: 4 out of 5
Very fast delivery. The bedside lamp is a little expensive for my taste for the quality. But the site is very serious. I recommend it!
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