Customer reviews of Nishikidôri

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 670 published reviews
5 1 575 94% 4 66 4% 3 18 1% 2 4 0% 1 7 0%

Summary of reviews

The online store Nishikidôri excels in delivering high-quality products, particularly noted for their authentic Japanese specialties like sakura essence, rice, and various cooking ingredients. Customers frequently highlight the meticulous packaging that ensures items arrive in excellent condition, often mentioning the inclusion of protective materials such as rigid boxes and even Japanese newspapers. Fast delivery is another strong point, with many praising the efficiency of order processing and the punctual arrival of their shipments.

Reviews 1, 3 and 5 stars

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C
claudine T.
Rating: 5 out of 5
following a purchase from 27/09/2025
Totally satisfied with the products
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Dany B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Perfect product, perfect delivery
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KEIKO I.
Rating: 5 out of 5
following a purchase from 28/09/2025
Thank you for the impeccable packaging and timely delivery.
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benoit G.
Rating: 5 out of 5
following a purchase from 28/09/2025
Really good products
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Federico G.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very very good
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Judith D.
Rating: 5 out of 5
following a purchase from 22/09/2025
Website with quality products and good prices. Fast shipping, and the products are very well wrapped in bubble wrap.
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JOËL M.
Rating: 5 out of 5
following a purchase from 20/09/2025
Very good service and excellent Japanese products.
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Stéphane K.
Rating: 5 out of 5
following a purchase from 21/09/2025
Perfect, plus GLS ensures
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Philippe G.
Rating: 5 out of 5
following a purchase from 19/09/2025
Excellent grocery store, products of incomparable quality. It's a must-visit place for refined palates. I recommend!
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Jonathan B.
Rating: 5 out of 5
following a purchase from 19/09/2025
As usual, everything is perfect! A wide choice of quality products. Fast and careful shipping, the care taken for fragile items is great!
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élodie H.
Rating: 5 out of 5
following a purchase from 15/09/2025
The preparation of the package is very quick. Nothing to report.
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Nathalie A.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very good products, very efficient shipping!
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edouard M.
Rating: 5 out of 5
following a purchase from 16/09/2025
I am very satisfied with my order, super products, careful packaging, and fast shipping.
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Louise M.
Rating: 5 out of 5
following a purchase from 15/09/2025
Always a pleasure to pick up the ingredients directly from Nishikidori.
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catherine D.
Rating: 5 out of 5
following a purchase from 16/09/2025
Perfect
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Bertrand M.
Rating: 5 out of 5
following a purchase from 15/09/2025
Japan in France... by far, the best online store in the mainland :-)
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Andreas K.
Rating: 5 out of 5
following a purchase from 15/09/2025
Excellent products and service
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Huguette T.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very satisfied with my order, arrived on time. I haven't tested everything yet, as I am in 'discovery mode'.
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sarah M.
Rating: 5 out of 5
following a purchase from 13/09/2025
perfect
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Aurelie H.
Rating: 5 out of 5
following a purchase from 14/09/2025
Perfect!
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Thierry M.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very good products
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Frank S.
Rating: 1 out of 5
following a purchase from 11/09/2025
I bought an ingredient (Yuzu) and paid 25 euros more for next day delivery, that is Thursday, at 1 PM. The store only shipped it three days later, on Saturday afternoon! It finally arrived on Tuesday! No response to my help requests or my complaints. This is not online shopping if you do not address common delivery issues. Avoid this site at all costs.
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Response from Nishikidôri
Hello,

You placed your order on September 11, in the afternoon choosing express delivery France and not in 24h. For this, the delivery cost was 14.22€ and not 25€. Our site clearly states that we do not deliver on Saturdays. Your order was handed over to GLS on 12/09 at 5:34 PM and delivered on 16/09. You will find all our conditions on the site for express delivery: "Your package delivered the next day before 1:00 PM* For any order validated on www.nishikidori.com before 12 PM from Monday to Friday* (excluding public holidays). All orders placed on Friday after 12 PM will be processed on Monday morning for delivery on Tuesday before 1 PM. (excluding public holidays). Orders validated on Friday morning before 12 PM will be shipped in the afternoon for delivery on Monday *NO delivery is made on Saturday." The order being placed in the afternoon, this could not be express delivery. However, GLS should have delivered to you on Monday. We are sorry for this and can offer you either a refund of the shipping costs or a credit of the amount of the shipping costs, as you wish.

Best regards,
The Nishikidori team
N
Nour Y.
Rating: 5 out of 5
following a purchase from 11/09/2025
Very good quality
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Estefania G.
Rating: 5 out of 5
following a purchase from 11/09/2025
Very nice bowls
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Sandra M.
Rating: 5 out of 5
following a purchase from 11/09/2025
Very good experience. Packed with care and quality products. I recommend.
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Brigitte G.
Rating: 5 out of 5
following a purchase from 09/09/2025
A palette of delicious quality products, varied, chosen, presented, and prepared, always with great care. The pleasure begins with the discovery of the products... up to the preparation of tasty dishes to enjoy.
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Morgane H.
Rating: 5 out of 5
following a purchase from 10/09/2025
Always impeccable
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Martina Z.
Rating: 5 out of 5
following a purchase from 07/09/2025
The ordering process was highly efficient, and delivery was exceptionally fast. The Japanese rice I purchased arrived precisely on time and in perfect condition. Nishikidori is, in my experience, the best place in Europe to buy high-quality Japanese rice.
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Albert Thor T.
Rating: 5 out of 5
following a purchase from 05/09/2025
It is good
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Pierre-Yves A.
Rating: 5 out of 5
following a purchase from 07/09/2025
Fast order and as expected.
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Patrick P.
Rating: 5 out of 5
following a purchase from 31/08/2025
a bit expensive, but good products and good store...
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Jean Marc B.
Rating: 5 out of 5
following a purchase from 07/09/2025
Quality products arrived quickly.
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laurine B.
Rating: 5 out of 5
following a purchase from 31/08/2025
Perfect thank you the matcha is delicious
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Marco P.
Rating: 5 out of 5
following a purchase from 30/08/2025
Perfect
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agletiner G.
Rating: 5 out of 5
following a purchase from 07/09/2025
Quality products and impeccable delivery.
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Bernard F.
Rating: 5 out of 5
following a purchase from 29/08/2025
Fast delivery and well protected - Quality product - Good value for money
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Estelle P.
Rating: 5 out of 5
following a purchase from 06/09/2025
excellent quality. Fast delivery
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Carole M.
Rating: 5 out of 5
following a purchase from 29/08/2025
Always perfect
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Restaurant F.
Rating: 5 out of 5
following a purchase from 02/09/2025
Ease of ordering and speed of delivery!!! Thank you
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Diane D.
Rating: 5 out of 5
following a purchase from 02/09/2025
Fast and careful shipping, quality products, reasonable prices, I recommend!
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