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B
Rating: 4 out of 5
On-time delivery but excessive.
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Customer reviews of Nishikidôri
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 1 667 published reviews
Summary of reviews
The online store Nishikidôri excels in delivering high-quality products, particularly noted for their authentic Japanese specialties like sakura essence, rice, and various cooking ingredients. Customers frequently highlight the meticulous packaging that ensures items arrive in excellent condition, often mentioning the inclusion of protective materials such as rigid boxes and even Japanese newspapers. Fast delivery is another strong point, with many praising the efficiency of order processing and the punctual arrival of their shipments.
4 star reviews
Reset filtersG
Rating: 4 out of 5
too much non-recyclable plastic packaging
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A
Rating: 4 out of 5
Fast delivery, impeccable service. Good quality of products.
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F
Rating: 4 out of 5
Efficient delivery, quality products
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Y
Rating: 4 out of 5
Zero worries, zero blah-blah but order delivered on time and in good condition
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M
Rating: 4 out of 5
Very nice products Impeccable delivery
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U
Rating: 4 out of 5
The quality of your green tea is good, but unfortunately the delivery by the carrier did not work at all. But I am happy with your merchandise.
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F
Rating: 4 out of 5
Compliant and quality products. Disgraceful delivery company.
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V
Rating: 4 out of 5
Product of excellent quality but sometimes the restocking of certain products is quite long
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P
Rating: 4 out of 5
Beautiful products well presented but I would have liked more advice in my choice
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R
Rating: 4 out of 5
Good products. Fast delivery
V
Rating: 4 out of 5
in general it is a good experience, however my last order was NOT complete.... missig the japanese mustard.... dissapointing.... I paid for the entire order online with my card... did not receive a replacement item nor reimbursement on my card for the missing item....
A
Rating: 4 out of 5
Very good products A bit of difficulty with passwords that don't work but well we manage
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B
Rating: 4 out of 5
The availability for click and collect is a bit long, but the quality of the products makes you forget everything.
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K
Rating: 4 out of 5
High quality products, protective packaging, decent delivery time. Would buy there again. More biosustainable packaging material would have generated 5 stars
P
Rating: 4 out of 5
Perfect
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Response from Nishikidôri
Dear Philippe,
We sincerely thank you for your flattering review of our site "Nishikidōri". Your satisfaction is our greatest reward and we are delighted that you enjoyed your experience. Do not hesitate to share your suggestions with us to achieve the perfect score!
We sincerely thank you for your flattering review of our site "Nishikidōri". Your satisfaction is our greatest reward and we are delighted that you enjoyed your experience. Do not hesitate to share your suggestions with us to achieve the perfect score!
G
Rating: 4 out of 5
Fast delivery and in good condition
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Response from Nishikidôri
Hello Gil,
We warmly thank you for your feedback. We are delighted to hear that your delivery was quick and in good condition. Your satisfaction is our priority, and we hope to have the pleasure of serving you again very soon.
Best regards,
The Nishikidōri team
We warmly thank you for your feedback. We are delighted to hear that your delivery was quick and in good condition. Your satisfaction is our priority, and we hope to have the pleasure of serving you again very soon.
Best regards,
The Nishikidōri team
K
Rating: 4 out of 5
no
A
Rating: 4 out of 5
Good.
C
Rating: 4 out of 5
merchandise and delivery perfect and very fast, only the info that it was necessary to check the package still in the relay was a bit disturbing
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A
Rating: 4 out of 5
Fast and efficient delivery. The quality of the rice is very good. It was a pity that the expiration date for the Nori was very close.
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S
Rating: 4 out of 5
Very well
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R
Rating: 4 out of 5
satisfied
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S
Rating: 4 out of 5
Very good. However, some products are missing (lotus roots) for example, but otherwise everything is fine. Thank you very much.
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I
Rating: 4 out of 5
Good
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J
Rating: 4 out of 5
Good
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Y
Rating: 4 out of 5
Shipping costs are quite high but apart from that, the quality of the product is great!
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E
Rating: 4 out of 5
Very good products and a very fast service.
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C
Rating: 4 out of 5
Package received at a relay point for more flexibility
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C
Rating: 4 out of 5
The parcel arrived safely. Small downsides: I had to go through it 4 times before being able to validate the order via the site (technical problem?) and I had to call the sales department again because the invoice did not correspond to the exact amount of the purchase via the site.
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M
Rating: 4 out of 5
Perfect
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Y
Rating: 4 out of 5
OK
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P
Rating: 4 out of 5
As usual, not much to say... Thank you!
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V
Rating: 4 out of 5
The products are of excellent quality, and the staff are attentive and helpful. I highly recommend
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P
Rating: 4 out of 5
Very good, but high shipping costs
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J
Rating: 4 out of 5
Delivery on time. Products ordered as described.
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G
Rating: 4 out of 5
taken and delivery time top ... but many products not in stock
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Response from Nishikidôri
Hello Gilles,
Thank you for your feedback.
We have taken your comment into account and are currently working to limit the problem of breakage.
Best regards,
The Nishikidôri team
Thank you for your feedback.
We have taken your comment into account and are currently working to limit the problem of breakage.
Best regards,
The Nishikidôri team
M
Rating: 4 out of 5
Ok.
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N
Rating: 4 out of 5
Your shipping cartons contain far too much unnecessary plastic; do your bit for the oceans!
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Response from Nishikidôri
Hello Nadine,
Thank you for your positive feedback on your order. We understand your feedback and are working to protect your parcels from the shocks that can occur during transport. We are working to improve this point.
See you soon!
Best regards,
The Nishikidôri team
Thank you for your positive feedback on your order. We understand your feedback and are working to protect your parcels from the shocks that can occur during transport. We are working to improve this point.
See you soon!
Best regards,
The Nishikidôri team
V
Rating: 4 out of 5
The parcel was well received and very well packaged. High quality products imported directly from Japan, I appreciate it.
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Response from Nishikidôri
Hello Virginie,
Thank you for your positive feedback on your order. We are delighted to hear that your online experience was efficient and that you are satisfied with our products.
See you soon!
Best regards,
The Nishikidôri team
Thank you for your positive feedback on your order. We are delighted to hear that your online experience was efficient and that you are satisfied with our products.
See you soon!
Best regards,
The Nishikidôri team