Customer reviews of NKD Puzzle

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 588 published reviews
5 538 91% 4 31 5% 3 7 1% 2 6 1% 1 6 1%

Reviews 1, 3 and 4 stars

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P
Philippe L.
Rating: 4 out of 5
following a purchase from 09/10/2020
I received the parcel by mondial relay, without any extra cost. I had a few difficulties with the assembly, especially with the fitting of the small tenons into the holes provided, and I had to chamfer them to ensure that they engaged properly and that the final fit was correct. Sometimes you have to force the pieces together to avoid any irregularity in the final appearance, without breaking or damaging any parts. The result is magnificent.
Translated reviews
Response from NKD Puzzle
Thank you for your feedback and your confidence in our products.
It is preferable to sand certain parts, using the paper included in the kit, in order to facilitate assembly of our products.
A
Arnaud B.
Rating: 4 out of 5
following a purchase from 07/04/2020
2 purchases from NKD Puzzle and I find their puzzles interesting. No delivery problems (apart from the Covid problem).
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Response from NKD Puzzle
Thank you for your feedback and the trust you have placed in us.
Do you have any comments to add so that we can aim for a score of 5 out of 5 for your next orders?
F
Francis P.
Rating: 3 out of 5
following a purchase from 07/05/2020
I think that your products are well designed and well made. I have no quality concerns with what I'd received. Only reason it's not 4 or 5 stars is pricing. I understand that your designs are proprietary and take talent and time - however there are sometimes similar products available cheaper.
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Response from NKD Puzzle
Thank you for your feedback and the trust you have placed in us.
The price of our products is justified for several reasons: French production, compostable materials, design time...
M
Michel R.
Rating: 4 out of 5
following a purchase from 04/09/2020
Fast delivery, product as described, good quality despite a color problem with the wood shades of the various plates.
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