Customer reviews of NKD Puzzle

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 588 published reviews
5 538 91% 4 31 5% 3 7 1% 2 6 1% 1 6 1%

2 star reviews

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M
Myriam P.
Rating: 2 out of 5
following a purchase from 11/01/2023
The pieces of the puzzle are far too fragile to break, despite all our delicacy !!!!
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Response from NKD Puzzle
Hello,
Don't hesitate to contact our service department, they can send you spare parts free of charge.
You can reach them at [email protected].
Wishing you a pleasant day.

T
Thomas B.
Rating: 2 out of 5
following a purchase from 11/01/2023
very expensive for the little game I received. It's a pity because the concept is nice but I don't see myself telling my friends about it given the price.
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Response from NKD Puzzle
Hello,
Thank you for your feedback.
Our assembled products are assembled in our workshop in Lodève.
All our products are also available in kit form, which makes them more affordable.
Have a nice day.
M
Martin D.
Rating: 2 out of 5
following a purchase from 29/11/2021
Original but fragile ... The product broke during assembly
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Response from NKD Puzzle
Thank you for your feedback. We are sorry to hear that you were unable to complete your kit.
Please do not hesitate to contact us by e-mail if you need any assistance.
Good day, the NKD team.
C
Céline G.
Rating: 2 out of 5
following a purchase from 26/10/2021
I don't know yet, it's a gift, but the packaging looks very cool.
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Response from NKD Puzzle
Hello, why did you only give it 2 stars?
I have no doubt that the gift will please.

Have a nice day.
Julien
M
Mathieu P.
Rating: 2 out of 5
My opinion doesn't really matter to you because I've already replied to a message, but you haven't replied back.
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Response from NKD Puzzle
Hello Mathieu, thank you for your message.
The Minipunk is indeed very simple to solve, it's perhaps more of a piggy bank than a real headache, it was originally only intended to be sold as a kit to build yourself, we had a lot of demand for having already assembled it which led us to offer it as well. All our products are designed and manufactured in Lodève using French raw materials available as close to home as possible.
This ethical approach does not allow us to offer products at the same price as the other boxes you may have solved. It's a choice, and the difference in price is due solely to the cost of French labor and materials.

Yours sincerely.

Julien
M
Michael B.
Rating: 2 out of 5
Puzzle to simple to solve. Same mechanism on all four sides
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Response from NKD Puzzle
Indeed, the Silver city is the simplest of our Puzzle Boxes to solve, it is only an appetizer, the Architecto will give you many more challenges!

https://nkd-puzzle.com/fr/diy-puzzle-box/60-puzzle-box-architecto-en-kit-.html

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