The store consistently delivers on quality products and careful packaging, with many notes praising fast delivery and reliable fulfillment. Customers highlight a wide range of quality items, accurate orders, and packaging that protects contents, contributing to smooth, on-time arrivals. The service stands out for its responsiveness, professionalism, and steady, attentive support, with repeated appreciation for the team and the overall shopping experience. Overall, satisfaction is repeatedly described as high, with customers expressing trust and willingness to reorder.
First delivery: wrong parcel. We send it back. The next day, a parcel comes back: The same... No Comment...
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Response from Nos Meilleures Courses
Hello, We apologize for this repeated problem. I will take over this order. I have contacted you by e-mail so that we can resolve this situation. Sincerely, Manon
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/01/2018
order arrived very quickly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/01/2018
I still haven't received my order!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2018
Moderately satisfied with this site following my last order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2018
easy
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2018
Published reliability in packaging: cookies damaged and not matching the choice made
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2018
The site is not practical.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2017
Hello, I really appreciate your business for the quality of its products and, until a few months ago, for the regularity of your supply. But for the past few months, certain products are always or almost always out of stock, and they're usually my favorites, which is a shame.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Very good products, but can we please limit the amount of packaging (bubble wrap, cardboard, cardboard boxes, crates, etc.)?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2017
Pleasant site, interesting products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2017
The 48-hour deadline was not respected at all!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Delivery times respected impeccable parcel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2017
Good site, nothing to say apart from a day's delay in delivery, all went well.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2017
Very good concept, but a few unpleasant surprises on delivery, such as smaller quantities than agreed. Delivery by chronoposte that doesn't call as it's supposed to... to be reviewed!
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Response from Nos Meilleures Courses
Hello, We are sorry that you are not satisfied. We systematically provide credit notes and/or refunds on missing products due to shortages, sent to the mailboxes provided at registration. Finally, chronopost delivery is managed by the Post Office, so we are unfortunately not responsible for the zeal of the deliverymen... Hoping to change your mind soon, Sincerely :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2017
Many diverse and interesting articles
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2017
The chocolate pieces were crushed and out of place. Disappointing for my son
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Response from Nos Meilleures Courses
Hello, We have taken note of your comment and regret it. We apologize for the delivery problem, but as the problem concerns a product and not the site, could you please remove it and replace it directly on the product page? Unfortunately, the vagaries of the postal service mean that we have no control over how products are delivered. We do our utmost to ensure that deliveries go smoothly, but sometimes parcels arrive damaged. In such cases, we are never reluctant to find solutions to the customer's advantage. Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2017
Good products but still too few
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2017
The order processing was reactive. The parcel arrived in 72 hours, so it's fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
I was missing two products....en stock at checkout....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2017
Very easy to use and clear ATTENTION TO PEREMTION DATES!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2017
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2017
Good value for money, good delivery organization but the network of relay points in rural areas needs to be improved, delivery times generally respected, product descriptions could also be improved, especially concerning use-by dates and % fat. You should wait longer: it's impossible to test all the products in such a short time when such a large order is involved.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2017
Serious site that takes the customer into account
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2017
very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2017
Easy to use. Interesting products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2017
CLEAR ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/09/2017
The seller didn't warn me that I was out of stock, I could have ordered another item instead of receiving a credit note...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2017
brands and products change too often ....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2017
Tres bien bien
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/09/2017
this test should arrive in about ten days so that I can answer you. 1 stars correspond to this lack of time...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2017
Always very fast preparation and shipping! Well-protected products. It would be a good idea to let the customer know if a product is out of stock. THANK YOU to Reagan and the whole team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2017
Helpful staff. Very good quality product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2017
problem with items ordered: one packet of quinoa ordered, received one packet of chickpeas. I ordered brown cane sugar, but received light cane sugar. I had chosen this site because it had all the items I had chosen. What a shame.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/09/2017
The products are of very good quality but are still more expensive than in organic stores, which is a bit of a shame. Delivery was not very easy, to be reviewed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2017
Very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
clear site ?correct product selection
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2017
interesting but a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2017
Good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2017
It went very well. The order was sent quickly, but one of the beverage cartons was damaged in transit and leaked. It's not too serious, but perhaps they need to be better protected (perhaps placed in the center of the packages so that the other elements (such as the rice or cereal packets, which can be deformed more easily) absorb any stress) (or find a carrier who's not a bully, but I doubt it exists). (On the other hand, I'm not going to write everything down as I haven't eaten it all yet ^^.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2017
Everything's fine, except for a liter of expired soy beverage.
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