Customer reviews of Nos Meilleures Courses

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/04/2018 à 04h41 following a purchase from 24/03/2018

Wrong order sent due to mix up of 2 recipients but good order resent on phone request and first parcel kept_.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2018 à 14h50 following a purchase from 25/03/2018

Perfect! Fast delivery

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Acheteur Vérifié

Rating: 1 out of 5

Published on 30/03/2018 à 13h10 following a purchase from 19/03/2018

15 days since my order, still nothing, no information on the status of the order. The site does not respond. No after-sales or customer service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/03/2018 à 12h26 following a purchase from 16/03/2018

I'm missing an item (anti-insect pyramids), but I had some problems with my order which were quickly resolved. Customer service is efficient, polite and attentive. Fast shipping. So I'm completely satisfied, despite the missing item!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/03/2018 à 13h28 following a purchase from 07/03/2018

After almost 20 days, still nothing. Also no reply to the email sent and they don't answer the phone. Credit card charged immediately.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 22/03/2018 à 16h27 following a purchase from 15/03/2018

Not satisfied because you put products online that you do not have your shipping costs its expensive even if the purchase is a certain amount.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/03/2018 à 17h28 following a purchase from 14/03/2018

No answer to my e-mail about the missing product to claim my credit.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2018 à 14h49 following a purchase from 14/03/2018

Very good product, pleasant on the skin and sublime scent.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/03/2018 à 13h58 following a purchase from 13/03/2018

No worries. Order arrived on time. Pleasant contact with customer service

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Acheteur Vérifié

Rating: 1 out of 5

Published on 19/03/2018 à 12h29 following a purchase from 12/03/2018

Five products were missing and I would have liked a refund rather than a credit note that didn't include shipping costs. It's not normal to have to pay again for missing products.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/03/2018 à 23h06 following a purchase from 10/03/2018

excellent speed; and neat parcel

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Acheteur Vérifié

Rating: 3 out of 5

Published on 18/03/2018 à 13h17 following a purchase from 12/03/2018

Little choice but quality and not too expensive.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2018 à 13h34 following a purchase from 07/03/2018

serious and fast

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Acheteur Vérifié

Rating: 3 out of 5

Published on 13/03/2018 à 12h28 following a purchase from 05/03/2018

I'm a little disappointed compared to my previous orders, the order processing time was longer without me being informed.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/03/2018 à 08h55 following a purchase from 03/03/2018

Product very well packaged, fast delivery

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Acheteur Vérifié

Rating: 1 out of 5

Published on 07/03/2018 à 12h01 following a purchase from 24/02/2018

i don't recommend this site to anyone, a very bad experience which was the first and the last, received half of my order without warning me beforehand, received a parcel completely ripped all over with (expensive) products missing which were sent back to me 48H later but to contact customer service you have to phone about twenty times during the day to hope to get an answer. since february 28, i've been promised a refund for the missing products on the same day. here we are on march 7, still nothing and no one has replied. i'll never order from them again and i'm informing everyone of my misadventure.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/03/2018 à 06h43 following a purchase from 12/02/2018

this spring, many malfunctions, no information from customer service and difficult to get answers if you contact them (email or phone)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2018 à 12h23 following a purchase from 28/02/2018

Everything was perfect!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/03/2018 à 20h58 following a purchase from 26/02/2018

Exactly what I expected

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Acheteur Vérifié

Rating: 2 out of 5

Published on 02/03/2018 à 08h27 following a purchase from 22/02/2018

Many of the products advertised on the site, and for which I paid, were not the same when I received them. I paid for the products that, according to the site, have the Fairtrade Max Havelaar mark. However, when I received them, there was no Fairtrade MH mark at all. What's more, there were four products I paid for but never received!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/03/2018 à 14h45 following a purchase from 10/02/2018

perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/03/2018 à 13h06 following a purchase from 05/02/2018

Thank you for your attention and responsiveness.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 28/02/2018 à 13h14 following a purchase from 19/02/2018

I had intentionally ordered small jars (4) and got large ones (2) !!!! It may be convenient for YOU, but not for me!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/02/2018 à 15h52 following a purchase from 20/02/2018

Very bo. Cite

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/02/2018 à 15h07 following a purchase from 20/02/2018

No worries!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/02/2018 à 11h50 following a purchase from 10/02/2018

A disaster, I had to wait 10 days for my order with moreover absence of all the fresh products not refunded, left in the form of credits which you do not know how to integrate in the second order. You notify them and they send you back items with errors and the wrong quantity and still no way of getting fresh items. To apologize, they sent me 3 chocolate bars and I still have 45 euros in credit notes with them! Very disappointed.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/02/2018 à 18h59 following a purchase from 18/02/2018

Serious site, very fast delivery, excellent product. I highly recommend this site.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/02/2018 à 18h24 following a purchase from 17/02/2018

Fast, trouble-free delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/02/2018 à 18h54 following a purchase from 15/02/2018

This was my first order and it won't be my last! Tip top!

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/02/2018 à 17h48 following a purchase from 09/02/2018

bonjour le livre en anglais pas top il servira a caler un meuble!!!!!!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/02/2018 à 13h25 following a purchase from 09/02/2018

Order never arrived

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/02/2018 à 17h33 following a purchase from 06/02/2018

Quality site with quality products. During my phone call, the person I spoke to was very attentive to my request. I would recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/02/2018 à 14h31 following a purchase from 04/02/2018

very good conformity

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/02/2018 à 12h46 following a purchase from 05/02/2018

thank you

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Acheteur Vérifié

Rating: 1 out of 5

Published on 15/02/2018 à 12h25 following a purchase from 04/02/2018

This site offers excellent products but apparently has major problems with its carrier. This is the 2nd time I've placed an order and for the 2nd time: the delivery time exceeded one week. For my first order, the delivery man made a mistake and delivered to someone else! And for my 2nd order, placed on February 3... I don't know, it still hasn't arrived on February 14 (despite an announced delivery time of 48 hours). It's a shame, because I like the value for money of the products!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/02/2018 à 15h16 following a purchase from 25/01/2018

Very good purchase and fast delivery, even in Switzerland!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/02/2018 à 20h07 following a purchase from 23/01/2018

Several orders placed on the site and always as efficient and fast. Nothing to say except THANK YOU.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/02/2018 à 15h36 following a purchase from 27/01/2018

Highly recommended!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 31/01/2018 à 21h27 following a purchase from 23/01/2018

First delivery: wrong parcel. We send it back. The next day, a parcel comes back: The same... No Comment...

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Response from Nos Meilleures Courses Published on 01/02/2018

Hello, We apologize for this repeated problem. I will take over this order. I have contacted you by e-mail so that we can resolve this situation. Sincerely, Manon

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/01/2018 à 20h56 following a purchase from 24/01/2018

Very good

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