The store consistently delivers on quality products and careful packaging, with many notes praising fast delivery and reliable fulfillment. Customers highlight a wide range of quality items, accurate orders, and packaging that protects contents, contributing to smooth, on-time arrivals. The service stands out for its responsiveness, professionalism, and steady, attentive support, with repeated appreciation for the team and the overall shopping experience. Overall, satisfaction is repeatedly described as high, with customers expressing trust and willingness to reorder.
I'm missing an item (anti-insect pyramids), but I had some problems with my order which were quickly resolved. Customer service is efficient, polite and attentive. Fast shipping. So I'm completely satisfied, despite the missing item!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2018
No answer to my e-mail about the missing product to claim my credit.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2018
Very good product, pleasant on the skin and sublime scent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2018
No worries. Order arrived on time. Pleasant contact with customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2018
excellent speed; and neat parcel
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2018
Little choice but quality and not too expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2018
serious and fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2018
I'm a little disappointed compared to my previous orders, the order processing time was longer without me being informed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Product very well packaged, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2018
Delivery time respected. Quality and organic products. Interesting prices. I recommend this site to others.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2018
this spring, many malfunctions, no information from customer service and difficult to get answers if you contact them (email or phone)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
Everything was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Exactly what I expected
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/02/2018
Many of the products advertised on the site, and for which I paid, were not the same when I received them. I paid for the products that, according to the site, have the Fairtrade Max Havelaar mark. However, when I received them, there was no Fairtrade MH mark at all. What's more, there were four products I paid for but never received!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
Thank you for your attention and responsiveness.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2018
I had intentionally ordered small jars (4) and got large ones (2) !!!! It may be convenient for YOU, but not for me!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2018
Very bo. Cite
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2018
No worries!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Serious site, very fast delivery, excellent product. I highly recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2018
Fast, trouble-free delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
This was my first order and it won't be my last! Tip top!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2018
bonjour le livre en anglais pas top il servira a caler un meuble!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2018
Quality site with quality products. During my phone call, the person I spoke to was very attentive to my request. I would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2018
very good conformity
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2018
Very good purchase and fast delivery, even in Switzerland!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2018
Several orders placed on the site and always as efficient and fast. Nothing to say except THANK YOU.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
I like: Choice, price, delivery time I like less: A product out of stock when it was announced available
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2018
Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2018
It's all good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2018
Excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2018
First try, total satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2018
very good navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2018
The parcels are always perfectly made, nothing to say. Friendly staff.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/01/2018
order arrived very quickly
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