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★★★★★
based on 3332 reviews published
Summary of reviews
The online store excels in delivering high-quality products, with many customers highlighting the freshness and excellent condition of items upon arrival. Fast shipping is a consistent theme, as numerous reviews mention orders being delivered promptly and within expected timeframes, allowing for a seamless purchasing experience. Customers appreciate the careful packaging of their orders, which ensures that products arrive intact and secure.
Latest negative customer reviews
Catastrophic and unreliable
Tres tres deçue produits périmé ecrasé bref c'etait pour offrir honteux
Hello, we apologize for the inconvenience. We have proceeded to a full refund of your order.
ORDER NOT RECEIVED EVEN 7 DAYS AGO
Hello, our apologies for the unusually long delay during the week of August 15, when we were surprised by an unexpected surge of activity, while part of the team was on vacation.
Remaining at your service,
Sincerely,
Virginie
Little or no tracking - no one seems to notice that the order has not been dispatched and therefore undelivered...
The order has not been delivered, contrary to what NosMeilleuresCourses.fr has indicated
There has probably been an error, theft or malpractice in the delivery chain involving Colissimo.
For the moment, we have paid and have received nothing contrary to what NosMeilleuresCourses. fr has indicated.en
After investigation, the delivery address was incomplete, the package was finally delivered the next day.
Our apologies.
My orders with you always arrive very quickly, but unfortunately this time you didn't send me the tea I ordered but another tea. It's difficult for me to send it back -- but I'll continue to use your site, as I'm very happy with the tea I order and normally receive without any problems from you.
Hello,
Please excuse us for this stupid preparation error.
In this sense, we credit your account with a voucher to compensate you.
Also, we will redouble our efforts on the preparation of orders, especially on picking.
Sincerely,
Julien
Damaged products and no return from customer service despite a complaint email.
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