9.4/10
★★★★★
based on 3304 reviews published

Latest positive customer reviews

4 /5
★★★★☆

Good despite the delay before dispatch

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Acheteur Vérifié
purchased on 26/08/2014
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5 /5
★★★★★

Wide choice of fair trade products at attractive prices, positive philosophy and ethics, efficient order processing, careful preparation, fast delivery times and competitive shipping rates.

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Acheteur Vérifié
purchased on 26/08/2014
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5 /5
★★★★★

Everything was fantastic .....the parcel arrived safely, the products wonderfully packaged, the little kind word that accompanied everything....
I'll be back soon, that's for sure!
Thank you for your professionalism and kindness
.

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Acheteur Vérifié
purchased on 26/08/2014
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5 /5
★★★★★

Always perfect. The only website to offer this level of user-friendliness, with products offering excellent value for money.

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Acheteur Vérifié
purchased on 22/08/2014
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5 /5
★★★★★

I buy mainly coffee beans and this one is of good quality. And for fair-trade organic coffee, the price is very attractive.
Customer service is also top-notch, with always a kind word attached to the parcel along with a little extra product. It's always a pleasure!
Keep up the good work and @ very soon.
***

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Acheteur Vérifié
purchased on 21/08/2014
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5 /5
★★★★★

Quick delivery, impeccable packaging

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Acheteur Vérifié
purchased on 19/08/2014
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4 /5
★★★★☆

Very good interpersonal skills

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Acheteur Vérifié
purchased on 19/08/2014
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 18/08/2014
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5 /5
★★★★★

Very good site your order arrives on time perfectly packaged ...

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Acheteur Vérifié
purchased on 18/08/2014
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5 /5
★★★★★

Speed and efficiency

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Acheteur Vérifié
purchased on 18/08/2014
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5 /5
★★★★★

Very satisfactory (one of the items ordered was missing from the parcel; it was dispatched as soon as customer service was informed by e-mail, with a sympathetic reply).

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Acheteur Vérifié
purchased on 14/08/2014
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5 /5
★★★★★

EXCELLENT;

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Acheteur Vérifié
purchased on 13/08/2014
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5 /5
★★★★★

Fast service. quality products. fast, careful delivery

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Acheteur Vérifié
purchased on 11/08/2014
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5 /5
★★★★★

Perfect in every way

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Acheteur Vérifié
purchased on 11/08/2014
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5 /5
★★★★★

As usual, quick and efficient response. The choice of mystery product was perfect and the surprise book very nice. I'm going to have a good time reading it, I think.
I tried coconut oil after discovering it at a friend's house, and it's a delight. It perfumes the kitchen, a real trip.

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Acheteur Vérifié
purchased on 10/08/2014
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5 /5
★★★★★

Very good, very fast, products well "wedged" in the box, careful packaging.

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Acheteur Vérifié
purchased on 09/08/2014
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4 /5
★★★★☆

Satisfactory speed of delivery.
New packaging with longer DLUO, that's good.

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Acheteur Vérifié
purchased on 09/08/2014
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4 /5
★★★★☆

Fast and efficient

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Acheteur Vérifié
purchased on 09/08/2014
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5 /5
★★★★★

Very nice

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Acheteur Vérifié
purchased on 05/08/2014
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5 /5
★★★★★

Super, fast delivery,...

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Acheteur Vérifié
purchased on 04/08/2014
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5 /5
★★★★★

What more could you ask for?

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Acheteur Vérifié
purchased on 02/08/2014
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4 /5
★★★★☆

Good product, fast delivery and reliable packaging.

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Acheteur Vérifié
purchased on 31/07/2014
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4 /5
★★★★☆

I'd been looking for Alter-éco teas for 2 months in supermarkets, to no avail, so I decided to continue my search on the internet.
Everything went very well. Impeccable parcel.

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Acheteur Vérifié
purchased on 28/07/2014
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5 /5
★★★★★

Fast and careful delivery, plus a little note in the parcel and a gift, that really makes my day! my thanks!

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Acheteur Vérifié
purchased on 28/07/2014
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5 /5
★★★★★

Top quality. Very good site, very professional.

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Acheteur Vérifié
purchased on 28/07/2014
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5 /5
★★★★★

Fast, efficient and very helpful.

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Acheteur Vérifié
purchased on 26/07/2014
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5 /5
★★★★★

Very good service, fast and matched my order.

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Acheteur Vérifié
purchased on 24/07/2014
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5 /5
★★★★★

Thank you ***

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Acheteur Vérifié
purchased on 23/07/2014
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5 /5
★★★★★

Parcel announced by SO COLISSIMO on Saturday

parcel received on Monday

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Acheteur Vérifié
purchased on 22/07/2014
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5 /5
★★★★★

No problem

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Acheteur Vérifié
purchased on 22/07/2014
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5 /5
★★★★★

Always perfect in every way.

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Acheteur Vérifié
purchased on 21/07/2014
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5 /5
★★★★★

Fast delivery, neat package!

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Acheteur Vérifié
purchased on 21/07/2014
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5 /5
★★★★★

I am very satisfied. The products suit me. Very quick response to questions.

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Acheteur Vérifié
purchased on 21/07/2014
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4 /5
★★★★☆

Giving full satisfaction

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Acheteur Vérifié
purchased on 21/07/2014
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5 /5
★★★★★

Excellent products, very good quality packaging (long live recycling... and the egg cartons are a godsend for my 5 year old: they'll have a 3rd life!), I love the idea of redistributing books already read at a modest price.
Anyway, first order, I'm very happy (little hitch: the parcel was prepared very quickly, but took quite a long time to be picked up by the carrier: between WE and bank holidays, maybe that's normal? we'll see next time).

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Acheteur Vérifié
purchased on 19/07/2014
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4 /5
★★★★☆

Not received

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Acheteur Vérifié
purchased on 18/07/2014
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4 /5
★★★★☆

Very clear, easy-to-use website. Products come with a description sheet. Fast shipping. Very good packaging: no breakage on arrival. Products met our expectations. Reasonable prices.

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Acheteur Vérifié
purchased on 15/07/2014
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5 /5
★★★★★

Very fast shipping and delivery, with careful, recycled packaging.

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Acheteur Vérifié
purchased on 15/07/2014
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5 /5
★★★★★

Speed, friendliness and product quality come together

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Acheteur Vérifié
purchased on 15/07/2014
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5 /5
★★★★★

Excellent service and a wide range of quality products that I enjoy ordering. A textile and clothing department might be on the cards.

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Acheteur Vérifié
purchased on 14/07/2014
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