★★★★★
based on 3304 reviews published
Latest positive customer reviews
Good despite the delay before dispatch
Wide choice of fair trade products at attractive prices, positive philosophy and ethics, efficient order processing, careful preparation, fast delivery times and competitive shipping rates.
Everything was fantastic .....the parcel arrived safely, the products wonderfully packaged, the little kind word that accompanied everything....
I'll be back soon, that's for sure!
Thank you for your professionalism and kindness
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Always perfect. The only website to offer this level of user-friendliness, with products offering excellent value for money.
I buy mainly coffee beans and this one is of good quality. And for fair-trade organic coffee, the price is very attractive.
Customer service is also top-notch, with always a kind word attached to the parcel along with a little extra product. It's always a pleasure!
Keep up the good work and @ very soon.
***
Quick delivery, impeccable packaging
Very good interpersonal skills
Perfect!
Very good site your order arrives on time perfectly packaged ...
Speed and efficiency
Very satisfactory (one of the items ordered was missing from the parcel; it was dispatched as soon as customer service was informed by e-mail, with a sympathetic reply).
EXCELLENT;
Fast service. quality products. fast, careful delivery
Perfect in every way
As usual, quick and efficient response. The choice of mystery product was perfect and the surprise book very nice. I'm going to have a good time reading it, I think.
I tried coconut oil after discovering it at a friend's house, and it's a delight. It perfumes the kitchen, a real trip.
Very good, very fast, products well "wedged" in the box, careful packaging.
Satisfactory speed of delivery.
New packaging with longer DLUO, that's good.
Fast and efficient
Very nice
Super, fast delivery,...
What more could you ask for?
Good product, fast delivery and reliable packaging.
I'd been looking for Alter-éco teas for 2 months in supermarkets, to no avail, so I decided to continue my search on the internet.
Everything went very well. Impeccable parcel.
Fast and careful delivery, plus a little note in the parcel and a gift, that really makes my day! my thanks!
Top quality. Very good site, very professional.
Fast, efficient and very helpful.
Very good service, fast and matched my order.
Thank you ***
Parcel announced by SO COLISSIMO on Saturday
parcel received on Monday
No problem
Always perfect in every way.
Fast delivery, neat package!
I am very satisfied. The products suit me. Very quick response to questions.
Giving full satisfaction
Excellent products, very good quality packaging (long live recycling... and the egg cartons are a godsend for my 5 year old: they'll have a 3rd life!), I love the idea of redistributing books already read at a modest price.
Anyway, first order, I'm very happy (little hitch: the parcel was prepared very quickly, but took quite a long time to be picked up by the carrier: between WE and bank holidays, maybe that's normal? we'll see next time).
Not received
Very clear, easy-to-use website. Products come with a description sheet. Fast shipping. Very good packaging: no breakage on arrival. Products met our expectations. Reasonable prices.
Very fast shipping and delivery, with careful, recycled packaging.
Speed, friendliness and product quality come together
Excellent service and a wide range of quality products that I enjoy ordering. A textile and clothing department might be on the cards.