Customer reviews of Noujoum

9,8 /10

Based on 408 published reviews

Summary of reviews

Noujoum consistently delivers on quality, with many reviews praising fabrics, tailoring, and durable materials that stay impressive after multiple washes. Customers highlight fast, reliable delivery and helpful, attentive service, with several mentions of well-advised staff and a smooth return or exchange process. Overall experience centers on outfits that fit well and look stylish, with repeat praise for comfortable, well-cut designs across qamis, sets, and cargo pants. The brand is frequently described as trustworthy and highly recommended, with strong appreciation for product consistency and elegance.

1 star review

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Karima N.

Published on 04/08/2025 à 20h05 following a purchase from 24/07/2025

The fit worn has nothing to do with the model on the site which seemed wider. My son didn't want to wear it because it looked like leggings at the knee.

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Response from Noujoum Published on 16/10/2025

Hello Karima,

Thank you for your feedback. We are sorry to learn that the model did not meet your son's expectations. However, we would like to clarify that our clothes are designed to be loose and wide, as shown in the photos. The fit may vary depending on body shape or size chosen, and it is possible that a larger size would have provided a fit more in line with your expectations.

Please feel free to contact us so that we can advise you on the most suitable size or find a solution together. Your satisfaction remains our priority.

Fraternally,

The Noujoum team

Othman A.

Published on 30/05/2025 à 22h32 following a purchase from 16/05/2025

The white t-shirt is very large and transparent and there was a technical problem on the site for me I was disappointed to make the return I find it complicated so I gave up

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Response from Noujoum Published on 31/07/2025

Hello Othman,

Thank you for taking the time to share your feedback.
We are sincerely sorry to hear that your order did not meet your expectations.

Regarding the size of the polo, it is indeed designed to have a loose fit and as specified in the product sheet, it is recommended to take one size smaller than your usual size.
A size guide is also available to help you make the right choice, and if in doubt, we are here to advise you.

We would like to clarify that the fabric used is not transparent; it is a quality fabric specially selected to offer comfort and opacity.
We understand that the perception of a garment can vary according to individual expectations, but in this specific case, we do not share your observation.

No technical issues have been detected on our site; if needed, our customer service is available 7 days a week.

Finally, our return procedure is simple and explained step by step, and once again, if needed, we will be happy to assist you.

Best regards.

The Noujoum team

Mustapha K.

Published on 17/12/2023 à 09h17 following a purchase from 24/11/2023

It's not good

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Response from Noujoum Published on 18/05/2024

Hello Mustapha, we are sorry that the size you chose does not suit you. Please feel free to contact our customer service if you need help, we will be happy to assist you. Thank you for your trust. Sincerely