Customer reviews of Noujoum

Thank you very much for your review and your rating of 5/5!

Hello Yann,

We sincerely thank you for your flattering review. We are delighted that our product met your expectations and that you had a positive experience. Your recommendation touches us and we hope to see you again soon in our store.

Best regards,
The Noujoum store team.

Thank you for your review and your 5/5 rating

Amen! Thank you very much for your review and your rating of 5/5!

Thank you very much for your review and your rating of 5/5!

Thank you very much for your feedback and your 5/5 rating!

And peace be upon you, thank you for your trust and your 5/5 rating!

Thank you!

Thank you very much for your review and your rating of 5/5!

Thank you very much Mohamed!

Peace be upon you,

I am contacting you because we were surprised to learn of your review.

First of all, it is important to remember that the appreciation of a garment remains partly subjective. The appearance of an outfit also depends on the morphology, the chosen size, and the way it is worn. The same outfit can look different from one person to another.

Regarding the cut, the inseam is not a defect. On the contrary, it is a deliberate design choice, thought out and crafted to offer a modest cut that preserves the body's shapes and respects the values of modesty that we uphold. This is precisely what distinguishes our clothing from many classic brands.

We are a Muslim brand that designs clothing for Muslims, with a clear vision: to offer outfits that are both elegant, comfortable, ethical, and respectful of modesty. Our products are made in Turkey by Muslim professionals according to a demanding specification. The materials, cuts, and finishes are developed specifically to meet this philosophy.

Regarding the fabric, it has been deliberately selected to be pleasant to wear during the hot summer heat. A lightweight fabric is not synonymous with poor quality. On the contrary, it is a premium material offering comfort, breathability, and durability over time. Our garments are designed to withstand regular use as well as repeated washes while maintaining their qualities.

Furthermore, several hundred sets from this collection have already been sold, and the feedback from our customers is extremely positive. We receive daily testimonials praising the quality of the fabrics, the comfort of the cuts, and the seriousness of the work done.

You naturally have the right not to appreciate a product. However, stating that it is a "low-end" product, comparable to poor industrial quality, is not based on any objective element and does not reflect either the reality of the product or the experience of the vast majority of our customers. Such statements are likely to mislead future buyers.

As Muslims, we are committed to justice, honesty, and fairness in our judgments. Criticism is legitimate when it is factual and constructive. We believe it is important that published reviews reflect this same requirement for objectivity.

Our customer service is available and responsive if needed, and I also remind you that you have 30 days to make a return.

May Allah bless you all.

Thank you Hami!

Thank you very much!

Thank you very much!

Thank you for your trust, it was a pleasure to advise you

Thank you very much for your review!

Thank you!

Thank you for your feedback!

Great! Thank you very much!

Thank you very much Ibrahima! Your feedback makes us happy! See you soon!

Thank you for your feedback and your rating of 5/5!

Thank you for your feedback!
Your satisfaction is our priority.

Thank you for taking the time to share your feedback.

We are sincerely sorry to learn that the items did not meet your husband's expectations. Since tastes and clothing preferences are personal to each individual, we completely understand that some models may not be suitable despite all the attention given to the design of our collections.

Regarding size, a detailed size guide is available on each product page to help our customers make the best choice. We are also available before any order via email or WhatsApp to provide personalized advice based on each person's size, weight, and body shape.

We would also like to emphasize that you contacted us by email and we responded to all your requests with responsiveness and availability to provide you with all the necessary information and to assist you as best as we can.

Regarding return fees, we offer free shipping for purchases over €49. However, in accordance with our return and refund policy, return shipping costs are the responsibility of the customer. This information is clearly stated in our return procedure as well as in our refund policy, both of which can be consulted on our site before order confirmation.

We regret that your experience did not meet your expectations and we thank you nonetheless for your feedback. Our customers' opinions are valuable and allow us to continue improving our services.

The Noujoum team.

Thank you very much!

Thank you very much!

Thank you!

Thank you Wassim !

Thank you very much for your feedback Abdallah!

Thank you!

Thank you very much, Mohamed! Your feedback really makes us happy! Amine!

We sincerely thank you for your feedback and your recommendation.

Thank you very much Mounir! It really makes us happy!

Thank you very much Ramzi!

Thank you!

Thank you for your review, Mohamed!

Thank you!

Thank you very much for your review!

Thank you!

Thank you very much for your review!