The store consistently delivers quickly and efficiently, with many customers noting fast shipping and items arriving in good condition or with careful packaging. Product quality is highlighted through mentions of sturdy items, good quality, and items meeting expectations, including a well-received shaker and reliable water bottle. Customer service is praised for responsiveness and effectiveness, including quick handling of issues and clear, smooth experiences with ordering, tracking, and problem resolution. The overall experience is described as reliable and satisfactory, with shoppers highlighting competitive prices, wide selection, and dependable delivery timelines.
I ordered the hurom 320 extractor: exceptional, a solid deodorant: never found one as effective! Very fast delivery despite the announced shortage of the extractor (barely 1 week!), very serious company; I recommend 100% Thank you very much!
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Philippe O.
Rating: 5 out of 5
following a purchase from 17/08/2024
Product delivered on time
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Nicole P.
Rating: 4 out of 5
following a purchase from 10/08/2024
My order went very well.
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Sylviane L.
Rating: 5 out of 5
following a purchase from 19/08/2024
Fast delivery, top service, quality products
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Fanny P.
Rating: 5 out of 5
following a purchase from 11/08/2024
Fast shipping
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Marie Line C.
Rating: 5 out of 5
following a purchase from 06/08/2024
Very serious company, I highly recommend Nouvojour for its fast deliveries, for its excellent quality/price. Very effective products, very satisfied with each order. I recommend Nouvojour. I recommend this company with confidence
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Elisabeth L.
Rating: 4 out of 5
following a purchase from 10/08/2024
Very satisfied with this carafe!
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Leen S.
Rating: 5 out of 5
following a purchase from 19/07/2024
Fast service. And very helpful.
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Kevin S.
Rating: 5 out of 5
following a purchase from 07/08/2024
A top team, responsive and super nice, who takes care of its customers. I recommend! Thank you
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Sylvain B.
Rating: 4 out of 5
following a purchase from 07/08/2024
Product as described
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Pascale L.
Rating: 5 out of 5
following a purchase from 06/08/2024
Perfect transaction, very professional and friendly staff. Product seems effective.
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Mélanie K.
Rating: 1 out of 5
following a purchase from 04/08/2024
Extremely disappointed with my order. I 'thought' I bought two pure pachamama shampoos with the old formula (as the photo indicated) and I ended up with two shampoos of the new formula. The photo being misleading at the time of purchase, I find it unprofessional.
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Response from nouvojour.fr
Hello Madam, Thank you for your feedback. First of all, I sincerely apologize for the inconvenience! To my knowledge, you did not contact us regarding this issue. Please know that our Customer Service is available to respond to you by email or by phone (toll-free line). This kind of problem is very easy to resolve by contacting us directly ;) We have indeed received the new version of the Pachamama shampoos which has revamped its graphic identity and packaging. Unfortunately, we were not informed by the brand about the formulation changes on certain product references. In the meantime, we realized the composition change and updated the product sheets and visuals accordingly. Regarding your order, we will simply take back the products (at our expense) and fully refund you. We will contact you directly to arrange the return and refund. Have a great day, Best regards, Mathieu.
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Emmanuelle B.
Rating: 5 out of 5
following a purchase from 03/08/2024
ultra effective product
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Marie P.
Rating: 5 out of 5
following a purchase from 31/07/2024
Perfect throughout the transaction
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Laurine I.
Rating: 5 out of 5
following a purchase from 23/07/2024
Fast shipping, very good communication, I recommend
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Monique B.
Rating: 5 out of 5
following a purchase from 17/07/2024
my favorite website
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Annabelle S.
Rating: 5 out of 5
following a purchase from 07/06/2024
Fast and careful delivery, I have become addicted
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Annabelle S.
Rating: 5 out of 5
following a purchase from 21/06/2024
I really like this site which I find clear and complete. Moreover, the customer service operators are responsive and easily reachable.
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Annabelle S.
Rating: 5 out of 5
following a purchase from 12/07/2024
Top!
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Justine F.
Rating: 5 out of 5
following a purchase from 26/07/2024
I ordered an orange filtered bottle and I didn't see that it was available in blue, I sent a message to ask for a change to a blue one, and they responded quickly and I received a blue bottle, I recommend, very good site!
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Christine D.
Rating: 5 out of 5
following a purchase from 25/07/2024
Products received quickly of very good quality
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Paul-Alain C.
Rating: 5 out of 5
following a purchase from 20/06/2024
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Meriem N.
Rating: 5 out of 5
following a purchase from 16/07/2024
Good range of products. Responsiveness and good reception from the customer service top! Fast delivery
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Vincent G.
Rating: 5 out of 5
following a purchase from 22/07/2024
The website is well done, I was able to find interesting products at interesting prices. The team was very friendly when I contacted them. Everything is perfect.
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Elodie V.
Rating: 5 out of 5
following a purchase from 12/07/2024
Good products! Fast shipping and very professional customer service! I recommend! Thank you
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Elodie T.
Rating: 5 out of 5
following a purchase from 05/07/2024
Fast and careful shipping. The customer service is efficient. Thank you, I will gladly recommend.
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Corinne S.
Rating: 5 out of 5
following a purchase from 05/07/2024
Perfect
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Malika D.
Rating: 5 out of 5
following a purchase from 07/07/2024
Great purchase of a ferret, juice extractor... the product is exceptional and the quality of service top... thank you
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Cathy R.
Rating: 5 out of 5
following a purchase from 09/07/2024
My order could not be fulfilled due to stock shortage, I was contacted twice to find solutions. Exceptional commercial approach
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Marie S.
Rating: 5 out of 5
following a purchase from 13/07/2024
Very good product, very useful and beautiful design
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Lucie R.
Rating: 5 out of 5
following a purchase from 07/07/2024
Wide range of products. Fast delivery and as ordered.
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Rolland R.
Rating: 5 out of 5
following a purchase from 15/07/2024
super staff
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Florence F.
Rating: 4 out of 5
following a purchase from 12/07/2024
good experience
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Catherine A.
Rating: 5 out of 5
following a purchase from 04/07/2024
Serious and fast company
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Maximilien G.
Rating: 5 out of 5
following a purchase from 03/07/2024
Top customer service. Fast shipping. I recommend
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Nathalie C.
Rating: 4 out of 5
following a purchase from 07/07/2024
Discovery of this site by chance while looking for a certified AA quality moonstone bracelet with indication of the country of origin. Found what I was looking for and happy with my purchase
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Catherine V.
Rating: 5 out of 5
following a purchase from 08/07/2024
Very good product
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Catherine A.
Rating: 5 out of 5
following a purchase from 04/07/2024
Excellent service
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Elodie M.
Rating: 5 out of 5
following a purchase from 06/07/2024
Fast and good products
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Alexandre B.
Rating: 5 out of 5
following a purchase from 10/06/2024
top
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