Customer reviews of nouvojour.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 489 published reviews
5 1 327 89% 4 136 9% 3 15 1% 2 3 0% 1 8 1%

Summary of reviews

The store consistently delivers quickly and efficiently, with many customers noting fast shipping and items arriving in good condition or with careful packaging. Product quality is highlighted through mentions of sturdy items, good quality, and items meeting expectations, including a well-received shaker and reliable water bottle. Customer service is praised for responsiveness and effectiveness, including quick handling of issues and clear, smooth experiences with ordering, tracking, and problem resolution. The overall experience is described as reliable and satisfactory, with shoppers highlighting competitive prices, wide selection, and dependable delivery timelines.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
Very good site with a lot of choices. I recommend it 100%.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
A company that cares about preserving ecosystems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2023
Ideal for my décolleté. This cream is light, provides a feeling of well-being. Used with the vanilla softness cleansing milk, it rejuvenates the décolleté: significantly reduces wrinkles. Moreover, its scent is very, very pleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2023
Smooth herbal tea. A delight, mixed with freshly squeezed lemon juice and a bit of honey. Decongesting impression.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
Order processed and delivered quickly! A nice little bonus: the Nouvojour team is very nice and gives good advice :D Go for it with your eyes closed! I would definitely recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2023
Good product spreads easily, non-greasy. The skin remains smooth and fresh without a greasy film.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2023
Great products, very effective! I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2023
Easy-to-use site, a slight additional delay due to supply but I was informed by phone, and this approach is now so rare that it should be highlighted. Receipt and packaging impeccable. No issues, deserves to be known.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Perfect transaction, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2023
Ah, it feels so good to have this type of business! Superb delivery! Super ethical product! Eco-friendly! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
Many highly sought-after products at the moment. I received my order quickly and even to St Martin!! Thank you, I am delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
Delighted with my last order placed with Nouvojour! The quality of the products and the service are on point. Go ahead without hesitation, I recommend +++
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/11/2023
Hello, I ordered on the 6th, and I still haven't been delivered, so the delivery times have nothing to do with the 5 days planned... I know you managed to send the package on time to Mondial Relay: and it's therefore not your fault... But my package seems to be stuck in transit with them.... I don't understand such a delay and it's a very unpleasant experience... Could you check this with them? Thank you in advance for keeping me updated. Véronique B
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
Careful shipping, deadlines respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Fast delivery and quality products! Very happy with my orders. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
Very responsive company, customer service also attentive, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2023
Calming herbal teas and excellent for the lungs, you can feel the effects after drinking them! Another good point for the seriousness of the site that called me immediately for the unavailability of a product and proceeded immediately with the refund instead of making me wait, a very appreciated approach. For all these reasons mentioned, I will reorder when my stock is depleted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2023
Sense of commerce, very responsive in customer service. Very qualitative site and top natural products! I highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2023
Quality products that I have been using for years. VERY FAST delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2023
The deodorant doesn't work, I am disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2023
Interesting site, quality products well explained, welcoming people on the phone. First experience to renew. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2023
Product meets my expectations, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2023
Responsiveness and professionalism. Box too large in relation to the purchase made.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2023
Very serious site for a first purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2023
Great site with a very wide choice of quality products!! Don't hesitate to go see and order!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
Always satisfied with the product, which I had recommended. Mireille Jacques
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2023
I love your products and I will continue to order them, thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
Very easy to choose and simple, quality items. More choices in the food section would be welcome.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
We tested the solid laundry detergent, perfect. And huge space saver! I have recommended it. Mireille Jacques
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
A new and young shop with very good products that stand out from the classic products on the market often 'made in China'. For my part, having bought a glass water bottle, I am not disappointed at all. It is ergonomic, sturdy enough to put in your backpack, and of Franco-German design. Finally, it looks nice with a lovely quote from Leonardo da Vinci about drinking plenty of water to avoid succumbing to heatwaves and high temperatures. Finally, I bought locally so ecologically... that's rather good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2023
Very good transaction. Very good communication. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2023
Everything was perfect! Preparation and shipping time were spot on! Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2023
Great! Fast shipping, inexpensive, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2023
My order was processed in record time, allowing me to receive my sunscreen before my vacation departure. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2023
Fast delivery Quality products (infusions)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
I placed an order that was processed very quickly. The delivery times were respected and the package arrived in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
A very fast shipment, to a relay point, a well-packaged order, everything was perfect, thank you to the team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
Reactive after-sales service, very pleasant person who offers an adapted solution. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Fast service and quality product! We love it!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2023
VERY NICE BY PHONE TO SOLVE SITE PROBLEM AND SEARCH SPECIFIC REF
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