English 
Français 
K
Rating: 1 out of 5
I was sent an expired Gynostim package.
Translated reviews
Customer reviews of Nurilia
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 470 published reviews
Summary of reviews
Nurilia consistently delivers fast shipping and reliable delivery timelines, with multiple mentions of quick, well-packaged parcels and orders arriving within indicated timeframes. Customers highlight concrete product benefits and trust in the laboratory, noting effective, high-quality supplements that support their health journeys, including improved test results and positive outcomes during pregnancy, IVF, and fertility treatments. The shopping experience is enhanced by a clear, easy-to-use site, responsive guidance from the team, and thorough follow-up and advice on supplements. Overall, customers value dependable delivery, strong product effectiveness, and attentive customer support throughout their ongoing use.
1 star review
Reset filtersS
Rating: 1 out of 5
I only received a third of my order. Not serious at all..
Translated reviews
A
Rating: 1 out of 5
Hello, I am not satisfied with the customer service. The order was shipped 3 weeks after payment.
Translated reviews
E
Rating: 1 out of 5
the product is clearly altered, the powder in the capsules shows clear signs of flocculation The company has not replied to my e-mail concerning this problem
Translated reviews
L
Rating: 1 out of 5
00 Catastrophic delivery service
Translated reviews
S
Rating: 1 out of 5
Parcel not received to date
Translated reviews
N
Rating: 1 out of 5
I NEVER RECEIVED MY PACKAGE AFTER TWO MESSAGES SENT VIA THEIR WEBSITE. NO PHONE NUMBER. VERY DISAPPOINTED.
Translated reviews
Response from Nurilia
Hello Mrs Larochelle,
I invite you to contact the number you can find in the contact section of our website, +33 04 37 44 13 61.
From there, our After Sales Service will take care of you!
Thank you
I invite you to contact the number you can find in the contact section of our website, +33 04 37 44 13 61.
From there, our After Sales Service will take care of you!
Thank you
S
Rating: 1 out of 5
i never received my parcel after a month. new delivery scheduled today...e
Translated reviews
R
Rating: 1 out of 5
No effect whatsoever, plus the capsules blacken and rot, clear theft!!!!
Translated reviews
Response from Nurilia
Hello Mr. Nordstern,
you must have bought a box in a pharmacy that had already spent some time on the shelf!
Please contact us on +33 04 37 44 13 61 for a return: Nurilia is committed to changing all out-of-date boxes!
you must have bought a box in a pharmacy that had already spent some time on the shelf!
Please contact us on +33 04 37 44 13 61 for a return: Nurilia is committed to changing all out-of-date boxes!
J
Rating: 1 out of 5
Delivery problem, the parcel never arrived. Very difficult to reach customer service. It took over a month to get a refund: I don't recommend it.
Translated reviews
Response from Nurilia
Hello Mrs Aguilhon
We're sorry this has happened, but we do our utmost to respond to this type of request as quickly as possible.
The Nurilia team
We're sorry this has happened, but we do our utmost to respond to this type of request as quickly as possible.
The Nurilia team
L
Rating: 1 out of 5
So I regularly order Nurilia products and never had any problems...and on my last order I didn't get the right products. These products are very important for my PMA journey so I can't do without them. I sent 2 messages to report this error and no response. I still paid for products that I couldn't use. I had to place another emergency order...so I had to pay twice for my monthly treatment. I would like to be contacted for a refund.
Translated reviews
Response from Nurilia
Hello Mrs Santangelo
We're very sorry to hear about what happened. We do everything we can to avoid this kind of situation.
Please contact customer service on +33 04 37 44 13 61 or via the customer form on our website: https://www.nurilia.com/contact/
Sincerely
Nurilia
We're very sorry to hear about what happened. We do everything we can to avoid this kind of situation.
Please contact customer service on +33 04 37 44 13 61 or via the customer form on our website: https://www.nurilia.com/contact/
Sincerely
Nurilia
A
Rating: 1 out of 5
Very dissatisfied. I wanted delivery to my vacation destination so as not to interrupt the treatment, but it was delivered to my home. In conclusion, I paid a lot for delivery for nothing!
Translated reviews
Response from Nurilia
Hello Mrs Francavilla,
we're sorry this happened, there may have been a mix-up when the address was registered on the site!
Next time, please contact our customer service department on +33 04 37 44 13 61.
we're sorry this happened, there may have been a mix-up when the address was registered on the site!
Next time, please contact our customer service department on +33 04 37 44 13 61.
J
Rating: 1 out of 5
The product was listed as available on the site when it wasn't! Reimbursement requested and carried out after several emails and reminders!
Translated reviews
Response from Nurilia
Hello Mrs Grondier,
Thank you for your feedback. We have indeed had stock problems and we apologize for the inconvenience.
We remain available via our after-sales service on +33 04 37 44 13 61 or via the customer form on our website: https://www.nurilia.com/contact/
Sincerely
The Nurilia team
Thank you for your feedback. We have indeed had stock problems and we apologize for the inconvenience.
We remain available via our after-sales service on +33 04 37 44 13 61 or via the customer form on our website: https://www.nurilia.com/contact/
Sincerely
The Nurilia team