Customer reviews of Nurilia

9,3 /10

Based on 467 published reviews

5 370 79% 4 60 13% 3 19 4% 2 5 1% 1 13 3%

Summary of reviews

Nurilia is praised for fast and reliable delivery, with many customers noting quick shipping, timely reception, and well-packaged orders that arrive within the expected timeframe. The store earns strong positive remarks for product effectiveness and quality, including beneficial results for pregnancy-related needs and steady, well-tolerated supplements that support hair, dental health, and overall well-being. Customers highlight helpful, responsive guidance from the team, clear product information, and useful support throughout the buying journey, contributing to a sense of trust in the laboratory and its recommendations. Several users also emphasize ease of ordering, clear site design, and the availability of guidance for individual journeys, making the experience smooth and reassuring.

Reviews 1, 2 and 5 stars

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Laura G.

Published on 28/09/2022 à 15h17 following a purchase from 12/09/2022

Package arrived quickly

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Richard N.

Published on 28/09/2022 à 11h49 following a purchase from 19/07/2022

No effect whatsoever, plus the capsules blacken and rot, clear theft!!!!

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Response from Nurilia Published on 16/11/2022

Hello Mr. Nordstern,
you must have bought a box in a pharmacy that had already spent some time on the shelf!
Please contact us on +33 04 37 44 13 61 for a return: Nurilia is committed to changing all out-of-date boxes!

Stephanie B.

Published on 28/09/2022 à 11h39 following a purchase from 26/08/2022

Thank you for replying so quickly as I didn't know which ones to take.

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Julie A.

Published on 28/09/2022 à 06h41 following a purchase from 23/04/2022

Delivery problem, the parcel never arrived. Very difficult to reach customer service. It took over a month to get a refund: I don't recommend it.

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Response from Nurilia Published on 09/01/2023

Hello Mrs Aguilhon
We're sorry this has happened, but we do our utmost to respond to this type of request as quickly as possible.

The Nurilia team

Berengere C.

Published on 27/09/2022 à 18h19 following a purchase from 29/07/2022

Perfect

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Lucia S.

Published on 27/09/2022 à 17h41 following a purchase from 22/08/2022

So I regularly order Nurilia products and never had any problems...and on my last order I didn't get the right products. These products are very important for my PMA journey so I can't do without them. I sent 2 messages to report this error and no response. I still paid for products that I couldn't use. I had to place another emergency order...so I had to pay twice for my monthly treatment. I would like to be contacted for a refund.

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Response from Nurilia Published on 09/01/2023

Hello Mrs Santangelo

We're very sorry to hear about what happened. We do everything we can to avoid this kind of situation.
Please contact customer service on +33 04 37 44 13 61 or via the customer form on our website: https://www.nurilia.com/contact/
Sincerely

Nurilia

Anne F.

Published on 27/09/2022 à 16h42 following a purchase from 04/07/2022

Very dissatisfied. I wanted delivery to my vacation destination so as not to interrupt the treatment, but it was delivered to my home. In conclusion, I paid a lot for delivery for nothing!

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Response from Nurilia Published on 16/11/2022

Hello Mrs Francavilla,
we're sorry this happened, there may have been a mix-up when the address was registered on the site!
Next time, please contact our customer service department on +33 04 37 44 13 61.

Veselina G.

Published on 27/09/2022 à 14h54 following a purchase from 08/09/2022

Very fast delivery. I made a change by phone without any problem.

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Myriam A.

Published on 27/09/2022 à 13h29 following a purchase from 23/04/2022

I've been ordering from Nurilia for 6 months. Thank you for the fast shipping, order received in 24h!

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Faouzia S.

Published on 27/09/2022 à 12h40 following a purchase from 20/09/2022

I received my order in less than 24h live very fast. Now I just have to test my product and hope it works.

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Alexandra F.

Published on 27/09/2022 à 12h22 following a purchase from 09/09/2022

Top

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Anaïs B.

Published on 27/09/2022 à 11h43 following a purchase from 12/08/2022

I recommend 100% after listening to many videos of dr Cohen I placed an order and miracle I am pregnant. Thank you so much! I can only be delighted

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Leila B.

Published on 27/09/2022 à 11h32 following a purchase from 04/09/2022

Very good quality Cure 1 month taken and I will recommend to continue my protocol of egg donation in October .

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Vanessa S.

Published on 27/09/2022 à 11h28 following a purchase from 29/03/2022

Ras very good service and very responsive.

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Polpasenvoyer P.

Published on 27/09/2022 à 11h26 following a purchase from 03/09/2022

Received in two days, serious and available service

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Marine B.

Published on 27/09/2022 à 11h23 following a purchase from 04/08/2022

I've been taking tetrafolic for 2 months and hope to see results soon ☺️.

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Audrey P.

Published on 27/09/2022 à 11h22 following a purchase from 28/08/2022

Fast delivery service, quick and efficient contact with the teacher

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Maude G.

Published on 27/09/2022 à 11h11 following a purchase from 12/08/2022

Very happy with the product. We're waiting to see the effects.

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Diana G.

Published on 27/09/2022 à 11h10 following a purchase from 27/08/2022

Fast delivery, product as described.

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Doris K.

Published on 27/09/2022 à 11h04 following a purchase from 01/08/2022

Very good complement

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Valentine P.

Published on 27/09/2022 à 11h02 following a purchase from 17/09/2022

Perfect

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Marie A.

Published on 27/09/2022 à 11h01 following a purchase from 02/08/2022

Well-packaged products, a little expensive (procrelia) all the same. Not enough experience of efficacy yet 😉

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Morgane L.

Published on 27/09/2022 à 10h56 following a purchase from 10/08/2022

Dr. Cohen is a good listener and very responsive when it comes to infertility issues. I'm delighted to have had him on the phone and completely satisfied with the vitamins he recommended to my husband and me. In 1 phone call from him, I understood everything I hadn't understood in 4 years of trying for a baby and 3 years of pma. So now we're taking our vitamins and hoping for a miracle in the next few months.

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Julie G.

Published on 27/09/2022 à 10h53 following a purchase from 04/05/2022

The product was listed as available on the site when it wasn't! Reimbursement requested and carried out after several emails and reminders!

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Response from Nurilia Published on 09/01/2023

Hello Mrs Grondier,

Thank you for your feedback. We have indeed had stock problems and we apologize for the inconvenience.
We remain available via our after-sales service on +33 04 37 44 13 61 or via the customer form on our website: https://www.nurilia.com/contact/
Sincerely

The Nurilia team

Ana-raquel P.

Published on 27/09/2022 à 10h52 following a purchase from 04/08/2022

Very good products

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Mégane S.

Published on 27/09/2022 à 10h50 following a purchase from 25/07/2022

Very satisfied with the quality of the supplements

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LAETITIA M.

Published on 27/09/2022 à 10h50 following a purchase from 06/07/2022

We've been using the products for 2 months. So far we are satisfied.

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Rita D.

Published on 27/09/2022 à 10h49 following a purchase from 29/06/2022

Highly reliable

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