Customer reviews of Nutri-bay

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 693 published reviews

Summary of reviews

Nutri-bay consistently delivers fast and reliable service, with quick, efficient delivery and clear emphasis on keeping orders moving smoothly to customers. The experience is enhanced by a wide range of products, competitive prices, and frequent signs of appreciation such as personalized notes in the box and helpful, responsive support. Customers highlight smooth ordering, straightforward navigation, and multiple repeat purchases, underscoring consistent satisfaction and trust in the store. The overall experience is described as enjoyable and dependable, with positive mentions of brand variety, promotions, and a loyal, easy shopping process.

1 star review

Reset filters
A
Alonso A.
Rating: 1 out of 5
following a purchase from 11/05/2026
the transport agency has not contacted me before delivering the order and following the delivery instructions, which were detailed in writing, to leave the package in the premises next to mine.
Translated reviews
G
Guillaume D.
Rating: 1 out of 5
following a purchase from 08/05/2026
I ordered several gels pack which I never received. Nutri-bay declared them shipped whils the transporter declared Nutry-Bay did not hand them over. Very poor service!
O
Olivier B.
Rating: 1 out of 5
following a purchase from 05/05/2026
I received the wrong items over a week ago. Despite your company's confirmation that the correct products would be sent immediately, I still have not received them.
J
julien V.
Rating: 1 out of 5
following a purchase from 26/04/2026
Colis ouvert a réception tout en vrac a l intérieur du colis meme si pas de produits manquants Un désastre !!!!
P
Pascal N.
Rating: 1 out of 5
following a purchase from 14/04/2026
Je n'ai pas eu le produit voulu et ma commande est arrivé dans un autre village merci bonne journée.
N
Nathalie H.
Rating: 1 out of 5
following a purchase from 13/03/2026
Commande non reçue à ce jour et pas de réponse à mes 2 messages ..
L
Laetitia A.
Rating: 1 out of 5
following a purchase from 29/01/2026
J' ai recu des barres périmées.
V
Victor M.
Rating: 1 out of 5
following a purchase from 25/01/2026
Terrible service, after two weeks I have not received the shipment, I paid for shipping to have it delivered as soon as possible and I have neither received it nor been informed of anything after 15 days, I will not buy from this page again nor do I recommend it.
Translated reviews
E
Emma D.
Rating: 1 out of 5
following a purchase from 22/01/2026
La boîte de gels maurten (gels normaux) n’était pas sécurisée par un collant et il manquait la moitié des gels (plus que 5 gels dans la boîte) lors de sa réception en point relais.
R
Richard F.
Rating: 1 out of 5
following a purchase from 14/01/2026
Pas top
M
Morgan B.
Rating: 1 out of 5
following a purchase from 12/12/2025
I've never received my order
K
kathy B.
Rating: 1 out of 5
following a purchase from 24/11/2025
I have not received my order. I have written you twice requesting help. Usually you are very responsive.
O
Olivier D.
Rating: 1 out of 5
following a purchase from 08/11/2025
je n'ai toujours pas reçu mon commande ma compétition est ce weekend !!!!!!!!
G
Gonçalo C.
Rating: 1 out of 5
following a purchase from 19/10/2025
Hasn’t arrived yet
F
Fabien T.
Rating: 1 out of 5
following a purchase from 14/10/2025
Commande non conforme
K
KEHU B.
Rating: 1 out of 5
following a purchase from 11/10/2025
Hello, last time you also sent me items that were close to expiring, but this time you sent me ones that are already expired. I want to request a return.
Translated reviews
C
Charleyne P.
Rating: 1 out of 5
following a purchase from 29/09/2025
J'ai commandé des gels pour mon marathon depuis plus de 10 jours et je ne les ai toujours pas reçus.
L
Lucas S.
Rating: 1 out of 5
following a purchase from 13/09/2025
Packages were damaged, and in the wrong labelling. Doesn’t feel like u ordered from a serious company at all
M
Magda S.
Rating: 1 out of 5
following a purchase from 30/08/2025
I didn´t receive the order yet
K
Kevin F.
Rating: 1 out of 5
following a purchase from 09/08/2025
Un gel étais explosé dans le carton ce qui en a mis partout sur le reste des produits
A
Antoine A.
Rating: 1 out of 5
following a purchase from 05/08/2025
I was missing 3 Ta Energy Gel Wild Berry and 3 Ta Energy Gel Salted Rasperry (total 15 euros)
C
Clement R.
Rating: 1 out of 5
following a purchase from 08/05/2025
Wrong delivery I received a pack dedicated to an other shiper
A
Alain A.
Rating: 1 out of 5
following a purchase from 27/03/2025
Mon colis n’est toujours pas arrivé 2 semaines après la commande !!!
D
Davy G.
Rating: 1 out of 5
following a purchase from 03/03/2025
Livraison par Mondial Relay et tentative fishing par SMS avant livraison (confirmé par Mondial Relay). Données interceptées entre votre site ou celui de Mondial Relay, je ne saurais dire mais problème à prendre en compte par votre SAV, s'il vous plaît ?
G
GIAN FRANCO C.
Rating: 1 out of 5
following a purchase from 04/01/2025
I received some products with a short expiration date . I asked about it and received no response about it. I will no longer buy
Translated reviews
A
Alexandre A.
Rating: 1 out of 5
following a purchase from 11/04/2024
Date de péremption dans seulement 3mois pour des barres de céréales qui peuvent se conserver plus d'un an. Cela n'est pas correct
S
Sophie L.
Rating: 1 out of 5
following a purchase from 09/02/2024
Bonjour, je n'ai toujours pas reçu ma commande
P
per K.
Rating: 1 out of 5
following a purchase from 28/01/2024
Bought a hole box of energy gels. Everyone had an expiration dato just a month og two later. You got bad standing Nutri-bay, cheating the customers!
C
Christian K.
Rating: 1 out of 5
following a purchase from 05/01/2024
Les pastilles achetées ont une validité de 3 mois, c'est bien trop peu, pour 3 tubes de 20 pastilles, extrêmement déçu!
R
rene S.
Rating: 1 out of 5
following a purchase from 04/01/2024
Très bien...
T
Thierry D.
Rating: 1 out of 5
following a purchase from 30/12/2023
👍👍
M
Mathieu S.
Rating: 1 out of 5
following a purchase from 15/12/2023
Je devais avoir ma livraison en 48h, cela fait 23 jours que j'ai passé commande et je n'ai toujours rien reçu...
S
Sylvain B.
Rating: 1 out of 5
following a purchase from 13/12/2023
Never had what I bought
Z
Zakari F.
Rating: 1 out of 5
I still haven't received my order!
Translated reviews
Y
yamna C.
Rating: 1 out of 5
order placed on 5/10/22 we are the 20/10/22, STILL NOT DELIVERED!! the money was well taken ... I wrote myself to Mondial relay ... very disappointing ... It was my 1st order on your site...
Translated reviews
B
Brice O.
Rating: 1 out of 5
I never received my package
Translated reviews
L
Lucile M.
Rating: 1 out of 5
Order received not in conformity! And no information given on the reason of this non conformity
Translated reviews
B
Bastien W.
Rating: 1 out of 5
Order not delivered more than two weeks after purchase
Translated reviews
G
Guillaume J.
Rating: 1 out of 5
Ordered three weeks ago, needed it for an errand and didn't receive it. Nutri-bay was supposed to check a week ago and get back to me. Still no news. So if you are in a hurry this is not the right site for your sports nutrition.
Translated reviews
S
Seb D.
Rating: 1 out of 5
Still nothing received?
Translated reviews