Customer reviews of Nutri-bay

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9,6 /10
Overall rating: 9,6 out of 10
Based on 2 761 published reviews

Summary of reviews

Nutri-bay delivers with fast, reliable shipping and thoughtful touches like personalized messages in every package, making the unboxing feel attentive and welcoming. The store offers a wide range of products at competitive prices, with clear, accurate product information and seamless order fulfillment that keeps customers coming back. Customer service stands out for quick responses and helpfulness, while orders arrive on time and packages are prepared with care, often accompanied by small gifts or personalized notes. Overall, the experience is consistently smooth, efficient, and customer-focused, with rapid delivery and a broad, well-priced product selection.

Reviews 1, 2, 3 and 4 stars

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E
Emmanuel C.
Rating: 4 out of 5
following a purchase from 15/08/2026
Tout est bien , le produit. La rapidité de livraison juste le prix un poil élève mais visiblement c’est le prix du marché
B
Bruno L.
Rating: 4 out of 5
following a purchase from 05/08/2026
The order took a little longer than I expected to arrive. Otherwise, everything was fine – clear and accurate communication and information. The product is great!!
F
Fabrizio C.
Rating: 4 out of 5
following a purchase from 27/07/2026
Order in the evening for in-store availability. Very fast! The site could create categories such as before, during, after.
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Messaoud B.
Rating: 4 out of 5
following a purchase from 21/07/2026
Very reactive and wide range of products.
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Teresa L.
Rating: 4 out of 5
following a purchase from 04/07/2026
In ritardo anche questa volta
J
Juri I.
Rating: 1 out of 5
following a purchase from 29/06/2026
I have not received the order yet
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Benny V.
Rating: 4 out of 5
following a purchase from 17/06/2026
Alles ok geen probleem met bestelling en levering.
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Gerald P.
Rating: 1 out of 5
following a purchase from 17/06/2026
Colis dégradé très abîmé ainsi le contenu
O
Olivier H.
Rating: 1 out of 5
following a purchase from 14/06/2026
Order error! So waiting for the right product and especially time wasted having to redo packages + send back to the post office + go back to get good delivery... in short, more time by car than by bike... I will order elsewhere!!!
B
Benoit D.
Rating: 2 out of 5
following a purchase from 28/03/2026
One item was out of stock, reimbursed as "gift card" I cannot access, no response from customer support more than 1 month after asking how to get a refund. The rest of the order was delivered as expected.
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Kevin S.
Rating: 2 out of 5
following a purchase from 06/06/2026
I bought the zero waste package, but was not very excited about it... I better took my own combination with "promo" products.
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Patrice M.
Rating: 1 out of 5
following a purchase from 25/05/2026
M’y order was received incomplète and I never received answers to m’y mails. Very disappointed
M
Martin C.
Rating: 1 out of 5
following a purchase from 20/05/2026
Le naakultra energy commandée et reçu est périmé...
S
Stephane L.
Rating: 1 out of 5
following a purchase from 17/05/2026
Le contenu du pack triathlon maurten xxl décrit sur le site ne correspond pas à ce qui m'a été envoyé. Les 3 gels maurten 160 ont été remplacés par des 3 drink mix 160. Ce n'est pas ce que j'ai commandé et la différence de prix à l'unité est du double en faveur de nutribay. Je ne suis pas content du tout et j'ai envoyé un mail de protestation sans réponse.
A
Alonso A.
Rating: 1 out of 5
following a purchase from 11/05/2026
the transport agency has not contacted me before delivering the order and following the delivery instructions, which were detailed in writing, to leave the package in the premises next to mine.
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Corinne B.
Rating: 3 out of 5
following a purchase from 05/05/2026
Le coffret avait les coins arrachés. Déçue pour un cadeau d'anniversaire.
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Guillaume D.
Rating: 1 out of 5
following a purchase from 08/05/2026
I ordered several gels pack which I never received. Nutri-bay declared them shipped whils the transporter declared Nutry-Bay did not hand them over. Very poor service!
O
Olivier B.
Rating: 1 out of 5
following a purchase from 05/05/2026
I received the wrong items over a week ago. Despite your company's confirmation that the correct products would be sent immediately, I still have not received them.
F
Fabien F.
Rating: 2 out of 5
following a purchase from 03/05/2026
Deux gels étaient percés et avaient fui dans le carton. Dommage car d’habitude le service est irreprochable
C
Christophe D.
Rating: 2 out of 5
following a purchase from 11/04/2026
5 stars for Nutri-bay but 0 star for delivery via Mondial Relay. A wide selection of products. Orders always arrive in full. Excellent+++ ! But delivery via Mondial Relay is a disaster. Delivery times vary greatly and are unreliable. I’ve already had to go to a shop to buy (as duplicates of) the entire content of an order that didn’t arrive before a race. I’m afraid this is happening again this week.
C
Christian C.
Rating: 2 out of 5
following a purchase from 28/04/2026
Les aliments reçus récemment (mai 2026) ont été fabriqués en juin 2025 et expirent en juin 2026 :–(
J
Julien V.
Rating: 1 out of 5
following a purchase from 26/04/2026
Colis ouvert a réception tout en vrac a l intérieur du colis meme si pas de produits manquants Un désastre !!!!
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Pascal N.
Rating: 1 out of 5
following a purchase from 14/04/2026
Je n'ai pas eu le produit voulu et ma commande est arrivé dans un autre village merci bonne journée.
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Alexis T.
Rating: 3 out of 5
following a purchase from 03/04/2026
C'est cher malgré le besoin
P
Philippe G.
Rating: 2 out of 5
following a purchase from 29/03/2026
Cliff- bar in received end march2026 we're only good till april 2026...not much time left tot eat a whole box of thema. Could have some Longer shelf life
C
Cedric W.
Rating: 2 out of 5
following a purchase from 28/03/2026
Commande de gels cafféinés. Reçu la version sans
F
Frederic L.
Rating: 4 out of 5
following a purchase from 24/03/2026
Parfait
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Nathalie H.
Rating: 1 out of 5
following a purchase from 13/03/2026
Commande non reçue à ce jour et pas de réponse à mes 2 messages ..
D
Davide B.
Rating: 2 out of 5
following a purchase from 07/03/2026
La consegna è stata velocissima ma davvero troppo costosa. Quasi 20€ per una consegna a domicilio in Italia è davvero fuori mercato.Fate qualcosa per migliorare questo servizio. La scadenza prodotto indicata al momento dell' acquisto sarebbe un altro plus.
M
Maxime D.
Rating: 3 out of 5
following a purchase from 02/03/2026
Really happy with the order. Nevertheless, I’m disappointed with the promo code. I had a nice promo code from an athlète, but i could not use it because i already at 5% on the products I was buying. 5% is nothing. I would have preffered to have 15% and not 5%. It’s a pity that we cannot chose between both.
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Leny V.
Rating: 4 out of 5
following a purchase from 23/02/2026
1 des sachets naak était malheureusement percé lors de la réception
M
Marc D.
Rating: 2 out of 5
following a purchase from 21/02/2026
Mom colis a été déposé dans un point relais à 10km de mon domicile, un endroit où même les bus ne vont pas. Il est possible que ce soit Mondial Relais? Les produits correspondent à mes attentes.
C
Christophe B.
Rating: 4 out of 5
following a purchase from 21/02/2026
EdLivraison rapide
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Laetitia A.
Rating: 1 out of 5
following a purchase from 29/01/2026
J' ai recu des barres périmées.
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Victor M.
Rating: 1 out of 5
following a purchase from 25/01/2026
Terrible service, after two weeks I have not received the shipment, I paid for shipping to have it delivered as soon as possible and I have neither received it nor been informed of anything after 15 days, I will not buy from this page again nor do I recommend it.
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Emma D.
Rating: 1 out of 5
following a purchase from 22/01/2026
La boîte de gels maurten (gels normaux) n’était pas sécurisée par un collant et il manquait la moitié des gels (plus que 5 gels dans la boîte) lors de sa réception en point relais.
R
Richard F.
Rating: 1 out of 5
following a purchase from 14/01/2026
Pas top
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Morgan B.
Rating: 1 out of 5
following a purchase from 12/12/2025
I've never received my order
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Nicolas M.
Rating: 4 out of 5
following a purchase from 10/12/2025
Good prices, speed and efficiency!
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Kathy B.
Rating: 1 out of 5
following a purchase from 24/11/2025
I have not received my order. I have written you twice requesting help. Usually you are very responsive.