Customer reviews of Nutri-bay

9,6 /10

Based on 2 761 published reviews

5 2 499 91% 4 154 6% 3 28 1% 2 23 1% 1 57 2%

Summary of reviews

Nutri-bay delivers with fast, reliable shipping and thoughtful touches like personalized messages in every package, making the unboxing feel attentive and welcoming. The store offers a wide range of products at competitive prices, with clear, accurate product information and seamless order fulfillment that keeps customers coming back. Customer service stands out for quick responses and helpfulness, while orders arrive on time and packages are prepared with care, often accompanied by small gifts or personalized notes. Overall, the experience is consistently smooth, efficient, and customer-focused, with rapid delivery and a broad, well-priced product selection.

Reviews 1, 2, 3 and 4 stars

Reset filters

Olivier D.

Published on 18/11/2025 à 17h36 following a purchase from 08/11/2025

je n'ai toujours pas reçu mon commande ma compétition est ce weekend !!!!!!!!

Denis C.

Published on 15/11/2025 à 19h11 following a purchase from 05/11/2025

Le système de distribution Mondial Relay devrait être actualisé. J’ai un dépôt à 100m et je dois faire plus de 8 kms pour récupérer le colis.

Mike C.

Published on 11/11/2025 à 11h55 following a purchase from 30/10/2025

Un gel avait percé dans le colis . Les paquets collaient entre eux. Bref pas génial 🥲. Avant cet envoi, tout a toujours été parfait. C’est un accident qui peut arriver.

Diogo P.

Published on 10/11/2025 à 07h57 following a purchase from 27/10/2025

I took some time to arrive...

Karl K.

Published on 03/11/2025 à 07h45 following a purchase from 23/10/2025

The goods themselves are not to be criticized, the order is also no problem and goes quickly step by step to payment. Here you can find the usual payment methods...Great. But the delivery times do not match the specifications, for me it's a no-go, as I had to rely on these guidelines due to traveling. Despite a buffer of 2 days (+), the delivery was missed to a hotel. Perhaps they should reconsider their collaboration with GLS ;-)

Translated reviews

Alain B.

Published on 01/11/2025 à 00h52 following a purchase from 13/10/2025

Envoi rapide et conforme

Gonçalo C.

Published on 29/10/2025 à 09h11 following a purchase from 19/10/2025

Hasn’t arrived yet

Fabien T.

Published on 25/10/2025 à 04h29 following a purchase from 14/10/2025

Commande non conforme

Kehu B.

Published on 22/10/2025 à 05h10 following a purchase from 11/10/2025

Hello, last time you also sent me items that were close to expiring, but this time you sent me ones that are already expired. I want to request a return.

Translated reviews

Julien R.

Published on 14/10/2025 à 05h09 following a purchase from 03/10/2025

Rien à re dire

Charleyne P.

Published on 10/10/2025 à 14h26 following a purchase from 29/09/2025

J'ai commandé des gels pour mon marathon depuis plus de 10 jours et je ne les ai toujours pas reçus.

Luis P.

Published on 03/10/2025 à 19h58 following a purchase from 23/09/2025

Everything is in order, just that it takes a little longer than usual and the shipping cost is expensive

Translated reviews

Lucas S.

Published on 24/09/2025 à 06h04 following a purchase from 13/09/2025

Packages were damaged, and in the wrong labelling. Doesn’t feel like u ordered from a serious company at all

Magda S.

Published on 09/09/2025 à 17h13 following a purchase from 30/08/2025

I didn´t receive the order yet

Charlton F.

Published on 06/09/2025 à 17h34 following a purchase from 27/08/2025

Livraison rapide et tjrs avec le petit mot personnalisé

Giovanna C.

Published on 05/09/2025 à 17h11 following a purchase from 26/08/2025

Two ice creams arrived open and all stuck to each other

Translated reviews

Kevin F.

Published on 19/08/2025 à 09h48 following a purchase from 09/08/2025

Un gel étais explosé dans le carton ce qui en a mis partout sur le reste des produits

Antoine A.

Published on 16/08/2025 à 10h24 following a purchase from 05/08/2025

I was missing 3 Ta Energy Gel Wild Berry and 3 Ta Energy Gel Salted Rasperry (total 15 euros)

Hyacinthe F.

Published on 14/08/2025 à 17h12 following a purchase from 03/08/2025

Received a pack of 8 beet it Regen shoot , one of them wasn’t seal anymore (has been opened) and has leak in the package.

Yann G.

Published on 14/08/2025 à 12h16 following a purchase from 04/08/2025

Order was okay, delivery not too much, delivery fees are too high for the service provided.

Cyril F.

Published on 12/06/2025 à 08h57 following a purchase from 31/05/2025

Tip top

Clement R.

Published on 18/05/2025 à 21h59 following a purchase from 08/05/2025

Wrong delivery I received a pack dedicated to an other shiper

Mora Garriga X.

Published on 23/04/2025 à 21h15 following a purchase from 13/04/2025

everything has gone well

Translated reviews

Charlotte S.

Published on 17/04/2025 à 10h13 following a purchase from 06/04/2025

I’m very happy with the products, the price and the shipping. But I’m disappointed because I think there’s a mistake in my order, I contacted the customers service on the website and didn’t received any answer since…

Nicolas M.

Published on 16/04/2025 à 08h55 following a purchase from 01/04/2025

Flexibility and good contact! Good choice of products.

Translated reviews

Alain A.

Published on 07/04/2025 à 15h50 following a purchase from 27/03/2025

Mon colis n’est toujours pas arrivé 2 semaines après la commande !!!

Damien M.

Published on 31/03/2025 à 18h23 following a purchase from 21/03/2025

Easy to order and I recept my order quickly

Davy G.

Published on 13/03/2025 à 16h15 following a purchase from 03/03/2025

Livraison par Mondial Relay et tentative fishing par SMS avant livraison (confirmé par Mondial Relay). Données interceptées entre votre site ou celui de Mondial Relay, je ne saurais dire mais problème à prendre en compte par votre SAV, s'il vous plaît ?

Pascal B.

Published on 13/03/2025 à 06h48 following a purchase from 02/03/2025

la livraison comme d habitude très rapide le seul petit problème deux gels percés dans la commande

Roseline D.

Published on 15/01/2025 à 15h23 following a purchase from 05/01/2025

Parfait !

Gian Franco C.

Published on 14/01/2025 à 11h36 following a purchase from 04/01/2025

I received some products with a short expiration date . I asked about it and received no response about it. I will no longer buy

Translated reviews

Gilles P.

Published on 29/10/2024 à 12h40 following a purchase from 18/10/2024

Parfait , comme toujours 👍

Gabriel R.

Published on 18/10/2024 à 06h18 following a purchase from 07/10/2024

Excellent produits, livraison rapide. Mais tarifs de plus en plus élevés…

David S.

Published on 28/08/2024 à 19h22 following a purchase from 18/08/2024

Super profuits

Det V.

Published on 10/06/2024 à 09h36 following a purchase from 30/05/2024

I do get a bit many emails from you guys!

Translated reviews

Didier G.

Published on 05/06/2024 à 08h51 following a purchase from 23/05/2024

Bien reçu et sympa le petit mot et smiley sur le carton

Jose M.

Published on 30/05/2024 à 22h26 following a purchase from 20/05/2024

Chegou tudo como previsto

Jerome P.

Published on 23/05/2024 à 10h10 following a purchase from 12/05/2024

L un des gels a été percé lors du conditionnement et pas lors du transport puisque le carton était intact mais a l intérieur le gel s'est reparti dans l ensemble du carton. D autre part les dates limites de consommation sont pour ce coup très courte notamment en ce qui concerne certaines barres. Ça n est pas la première fois que je commande sur nutribay, mais c'est la première fois que je suis aussi mécontent du service ... 🤬

Pircher M.

Published on 20/05/2024 à 16h22 following a purchase from 28/04/2024

No invoice received

Translated reviews

Samuel J.

Published on 13/05/2024 à 10h52 following a purchase from 02/05/2024

Excellent revendeur que je conseille