Customer reviews of Nutri-bay

9,6 /10

Based on 2 761 published reviews

5 2 499 91% 4 154 6% 3 28 1% 2 23 1% 1 57 2%

Summary of reviews

Nutri-bay delivers with fast, reliable shipping and thoughtful touches like personalized messages in every package, making the unboxing feel attentive and welcoming. The store offers a wide range of products at competitive prices, with clear, accurate product information and seamless order fulfillment that keeps customers coming back. Customer service stands out for quick responses and helpfulness, while orders arrive on time and packages are prepared with care, often accompanied by small gifts or personalized notes. Overall, the experience is consistently smooth, efficient, and customer-focused, with rapid delivery and a broad, well-priced product selection.

Reviews 1, 2 and 3 stars

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Magda S.

Published on 09/09/2025 à 17h13 following a purchase from 30/08/2025

I didn´t receive the order yet

Giovanna C.

Published on 05/09/2025 à 17h11 following a purchase from 26/08/2025

Two ice creams arrived open and all stuck to each other

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Kevin F.

Published on 19/08/2025 à 09h48 following a purchase from 09/08/2025

Un gel étais explosé dans le carton ce qui en a mis partout sur le reste des produits

Antoine A.

Published on 16/08/2025 à 10h24 following a purchase from 05/08/2025

I was missing 3 Ta Energy Gel Wild Berry and 3 Ta Energy Gel Salted Rasperry (total 15 euros)

Hyacinthe F.

Published on 14/08/2025 à 17h12 following a purchase from 03/08/2025

Received a pack of 8 beet it Regen shoot , one of them wasn’t seal anymore (has been opened) and has leak in the package.

Yann G.

Published on 14/08/2025 à 12h16 following a purchase from 04/08/2025

Order was okay, delivery not too much, delivery fees are too high for the service provided.

Clement R.

Published on 18/05/2025 à 21h59 following a purchase from 08/05/2025

Wrong delivery I received a pack dedicated to an other shiper

Charlotte S.

Published on 17/04/2025 à 10h13 following a purchase from 06/04/2025

I’m very happy with the products, the price and the shipping. But I’m disappointed because I think there’s a mistake in my order, I contacted the customers service on the website and didn’t received any answer since…

Alain A.

Published on 07/04/2025 à 15h50 following a purchase from 27/03/2025

Mon colis n’est toujours pas arrivé 2 semaines après la commande !!!

Davy G.

Published on 13/03/2025 à 16h15 following a purchase from 03/03/2025

Livraison par Mondial Relay et tentative fishing par SMS avant livraison (confirmé par Mondial Relay). Données interceptées entre votre site ou celui de Mondial Relay, je ne saurais dire mais problème à prendre en compte par votre SAV, s'il vous plaît ?

Gian Franco C.

Published on 14/01/2025 à 11h36 following a purchase from 04/01/2025

I received some products with a short expiration date . I asked about it and received no response about it. I will no longer buy

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Jerome P.

Published on 23/05/2024 à 10h10 following a purchase from 12/05/2024

L un des gels a été percé lors du conditionnement et pas lors du transport puisque le carton était intact mais a l intérieur le gel s'est reparti dans l ensemble du carton. D autre part les dates limites de consommation sont pour ce coup très courte notamment en ce qui concerne certaines barres. Ça n est pas la première fois que je commande sur nutribay, mais c'est la première fois que je suis aussi mécontent du service ... 🤬

Pircher M.

Published on 20/05/2024 à 16h22 following a purchase from 28/04/2024

No invoice received

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Jean Claude B.

Published on 07/05/2024 à 05h58 following a purchase from 26/04/2024

j'ai acheté récément OLEUS Dailly Shot (12 shots) je suis déçu , aucun effet notable

Alexandre A.

Published on 22/04/2024 à 14h16 following a purchase from 11/04/2024

Date de péremption dans seulement 3mois pour des barres de céréales qui peuvent se conserver plus d'un an. Cela n'est pas correct

Sophie L.

Published on 20/02/2024 à 19h27 following a purchase from 09/02/2024

Bonjour, je n'ai toujours pas reçu ma commande

Florian W.

Published on 17/02/2024 à 15h05 following a purchase from 07/02/2024

Top! Service rapide et efficace

Per K.

Published on 07/02/2024 à 16h13 following a purchase from 28/01/2024

Bought a hole box of energy gels. Everyone had an expiration dato just a month og two later. You got bad standing Nutri-bay, cheating the customers!

Christian K.

Published on 15/01/2024 à 19h47 following a purchase from 05/01/2024

Les pastilles achetées ont une validité de 3 mois, c'est bien trop peu, pour 3 tubes de 20 pastilles, extrêmement déçu!

Rene S.

Published on 14/01/2024 à 19h30 following a purchase from 04/01/2024

Très bien...

Thierry D.

Published on 09/01/2024 à 16h01 following a purchase from 30/12/2023

👍👍

Mathieu S.

Published on 26/12/2023 à 10h57 following a purchase from 15/12/2023

Je devais avoir ma livraison en 48h, cela fait 23 jours que j'ai passé commande et je n'ai toujours rien reçu...

Sylvain B.

Published on 23/12/2023 à 13h15 following a purchase from 13/12/2023

Never had what I bought

Hakim L.

Published on 01/12/2023 à 22h20 following a purchase from 21/11/2023

Le délai de livraison trop long

Bruno P.

Published on 24/09/2023 à 20h51 following a purchase from 14/09/2023

Très bon rapport qualité prix. Livraison rapide

Renaud S.

Published on 07/06/2023 à 12h06 following a purchase from 28/05/2023

Product received early June had a best-before date in July…

Cedric L.

Published on 30/03/2023 à 14h42 following a purchase from 20/03/2023

Bons produits, prix corrects, en revanche un peu déçu des DLU (dates limites d’utilisation de certaines barres qui sont de moins de 6 mois pour certaines et d’un an pour d’autres ( sur un même produit juste le parfum diffère). Ça n’est pas très grave mais c’est à noter. 😉

Nikola D.

Published on 21/03/2023 à 12h37 following a purchase from 11/03/2023

The limit expiration date of products very short..

Anthony A.

Published on 14/02/2023 à 21h19 following a purchase from 04/02/2023

C bien

Pierrefrancois D.

Published on 23/01/2023 à 14h05 following a purchase from 12/01/2023

Bonjour, retard sur la livraison de ma commande (10jrs), sans avoir été averti, sauf après une demande d’explication de ma part.

Response from Nutri-bay Published on 24/01/2023

Nous sommes une nouvelle fois désolé pour le retard... Il arrive que Mondial Relay accuse certains retards durant certaines périodes de l'année. Ce problème est malheureusement indépendant de notre volonté.

Zakari F.

Published on 04/12/2022 à 19h31

I still haven't received my order!

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Pierre R.

Published on 01/12/2022 à 18h14

the product is in conformity but what is very penalizing is the delivery in relay point !!!!! You don't have any relay point in a city of 50 000 inhabitants but relay points in the countryside at 20 kilometers from the main city........ to be revised urgently

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Ludovic D.

Published on 26/10/2022 à 15h10

Too much pepper

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Marcel T.

Published on 26/10/2022 à 10h29

I am a little disappointed with the freshness of the products, as I received some energy gels and ZERO tablets in October 2022 with some recommended use by dates of February 2023, which is 4 months. I think that some of the products were dated a long time ago.

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Yamna C.

Published on 20/10/2022 à 15h19

order placed on 5/10/22 we are the 20/10/22, STILL NOT DELIVERED!! the money was well taken ... I wrote myself to Mondial relay ... very disappointing ... It was my 1st order on your site...

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Brice O.

Published on 10/09/2022 à 21h42

I never received my package

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Marc N.

Published on 02/08/2022 à 17h24

I just wrote a review saying that the ergonomics of the site was to be reviewed and I just posted it and as I had not re-confirmed my rating (I had put 3 stars) and well my review has been deleted and it must be rewritten. Otherwise nothing to say about the prices / products / delays. Just an annoying site. Come on, a little effort of empathy with your customers and you will be at the top. For the moment there is still work to be done.

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Jocelyn G.

Published on 09/07/2022 à 20h14

Delivery in relay point catastrophic 3 passages to recover a damaged parcel .dommage good product

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Lucile M.

Published on 14/06/2022 à 08h49

Order received not in conformity! And no information given on the reason of this non conformity

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Bastien W.

Published on 31/05/2022 à 19h36

Order not delivered more than two weeks after purchase

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