Customer reviews of Nutri-bay

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 693 published reviews
5 2 443 91% 4 150 6% 3 28 1% 2 21 1% 1 51 2%

Summary of reviews

Nutri-bay consistently delivers fast and reliable service, with quick, efficient delivery and clear emphasis on keeping orders moving smoothly to customers. The experience is enhanced by a wide range of products, competitive prices, and frequent signs of appreciation such as personalized notes in the box and helpful, responsive support. Customers highlight smooth ordering, straightforward navigation, and multiple repeat purchases, underscoring consistent satisfaction and trust in the store. The overall experience is described as enjoyable and dependable, with positive mentions of brand variety, promotions, and a loyal, easy shopping process.

Reviews 1, 2 and 3 stars

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A
Alain A.
Rating: 1 out of 5
following a purchase from 27/03/2025
Mon colis n’est toujours pas arrivé 2 semaines après la commande !!!
D
Davy G.
Rating: 1 out of 5
following a purchase from 03/03/2025
Livraison par Mondial Relay et tentative fishing par SMS avant livraison (confirmé par Mondial Relay). Données interceptées entre votre site ou celui de Mondial Relay, je ne saurais dire mais problème à prendre en compte par votre SAV, s'il vous plaît ?
G
GIAN FRANCO C.
Rating: 1 out of 5
following a purchase from 04/01/2025
I received some products with a short expiration date . I asked about it and received no response about it. I will no longer buy
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Jerome P.
Rating: 2 out of 5
following a purchase from 12/05/2024
L un des gels a été percé lors du conditionnement et pas lors du transport puisque le carton était intact mais a l intérieur le gel s'est reparti dans l ensemble du carton. D autre part les dates limites de consommation sont pour ce coup très courte notamment en ce qui concerne certaines barres. Ça n est pas la première fois que je commande sur nutribay, mais c'est la première fois que je suis aussi mécontent du service ... 🤬
P
Pircher M.
Rating: 3 out of 5
following a purchase from 28/04/2024
No invoice received
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jean claude B.
Rating: 3 out of 5
following a purchase from 26/04/2024
j'ai acheté récément OLEUS Dailly Shot (12 shots) je suis déçu , aucun effet notable
A
Alexandre A.
Rating: 1 out of 5
following a purchase from 11/04/2024
Date de péremption dans seulement 3mois pour des barres de céréales qui peuvent se conserver plus d'un an. Cela n'est pas correct
S
Sophie L.
Rating: 1 out of 5
following a purchase from 09/02/2024
Bonjour, je n'ai toujours pas reçu ma commande
F
Florian W.
Rating: 3 out of 5
following a purchase from 07/02/2024
Top! Service rapide et efficace
P
per K.
Rating: 1 out of 5
following a purchase from 28/01/2024
Bought a hole box of energy gels. Everyone had an expiration dato just a month og two later. You got bad standing Nutri-bay, cheating the customers!
C
Christian K.
Rating: 1 out of 5
following a purchase from 05/01/2024
Les pastilles achetées ont une validité de 3 mois, c'est bien trop peu, pour 3 tubes de 20 pastilles, extrêmement déçu!
R
rene S.
Rating: 1 out of 5
following a purchase from 04/01/2024
Très bien...
T
Thierry D.
Rating: 1 out of 5
following a purchase from 30/12/2023
👍👍
M
Mathieu S.
Rating: 1 out of 5
following a purchase from 15/12/2023
Je devais avoir ma livraison en 48h, cela fait 23 jours que j'ai passé commande et je n'ai toujours rien reçu...
S
Sylvain B.
Rating: 1 out of 5
following a purchase from 13/12/2023
Never had what I bought
H
HAKIM L.
Rating: 2 out of 5
following a purchase from 21/11/2023
Le délai de livraison trop long
B
Bruno P.
Rating: 3 out of 5
following a purchase from 14/09/2023
Très bon rapport qualité prix. Livraison rapide
R
Renaud S.
Rating: 2 out of 5
following a purchase from 28/05/2023
Product received early June had a best-before date in July…
C
cedric L.
Rating: 3 out of 5
following a purchase from 20/03/2023
Bons produits, prix corrects, en revanche un peu déçu des DLU (dates limites d’utilisation de certaines barres qui sont de moins de 6 mois pour certaines et d’un an pour d’autres ( sur un même produit juste le parfum diffère). Ça n’est pas très grave mais c’est à noter. 😉
N
Nikola D.
Rating: 3 out of 5
following a purchase from 11/03/2023
The limit expiration date of products very short..
A
anthony A.
Rating: 3 out of 5
following a purchase from 04/02/2023
C bien
P
Pierrefrancois D.
Rating: 3 out of 5
following a purchase from 12/01/2023
Bonjour, retard sur la livraison de ma commande (10jrs), sans avoir été averti, sauf après une demande d’explication de ma part.
Response from Nutri-bay
Nous sommes une nouvelle fois désolé pour le retard... Il arrive que Mondial Relay accuse certains retards durant certaines périodes de l'année. Ce problème est malheureusement indépendant de notre volonté.
Z
Zakari F.
Rating: 1 out of 5
I still haven't received my order!
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Pierre R.
Rating: 2 out of 5
the product is in conformity but what is very penalizing is the delivery in relay point !!!!! You don't have any relay point in a city of 50 000 inhabitants but relay points in the countryside at 20 kilometers from the main city........ to be revised urgently
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Ludovic D.
Rating: 2 out of 5
Too much pepper
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Marcel T.
Rating: 2 out of 5
I am a little disappointed with the freshness of the products, as I received some energy gels and ZERO tablets in October 2022 with some recommended use by dates of February 2023, which is 4 months. I think that some of the products were dated a long time ago.
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yamna C.
Rating: 1 out of 5
order placed on 5/10/22 we are the 20/10/22, STILL NOT DELIVERED!! the money was well taken ... I wrote myself to Mondial relay ... very disappointing ... It was my 1st order on your site...
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B
Brice O.
Rating: 1 out of 5
I never received my package
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Marc N.
Rating: 2 out of 5
I just wrote a review saying that the ergonomics of the site was to be reviewed and I just posted it and as I had not re-confirmed my rating (I had put 3 stars) and well my review has been deleted and it must be rewritten. Otherwise nothing to say about the prices / products / delays. Just an annoying site. Come on, a little effort of empathy with your customers and you will be at the top. For the moment there is still work to be done.
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Jocelyn G.
Rating: 3 out of 5
Delivery in relay point catastrophic 3 passages to recover a damaged parcel .dommage good product
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Lucile M.
Rating: 1 out of 5
Order received not in conformity! And no information given on the reason of this non conformity
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B
Bastien W.
Rating: 1 out of 5
Order not delivered more than two weeks after purchase
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Guillaume J.
Rating: 1 out of 5
Ordered three weeks ago, needed it for an errand and didn't receive it. Nutri-bay was supposed to check a week ago and get back to me. Still no news. So if you are in a hurry this is not the right site for your sports nutrition.
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S
Seb D.
Rating: 1 out of 5
Still nothing received?
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Jerome N.
Rating: 2 out of 5
The package arrived completely destroyed! Fortunately only one bag of Maurten was opened !
I was going to return the package, but I absolutely needed the order for an errand. I already remarked on this in a previous message, and I got no answer.
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M
montse B.
Rating: 2 out of 5
un paquete de veloforte vino abierto, y estaba seco por culpa de eso
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Ponsot M.
Rating: 3 out of 5
The order arrived late
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Joel M.
Rating: 1 out of 5
After an order of more than 3 weeks I still have not received my package it seems that it was delivered to a point relay. usually I receive a SMS there I did not have SMS the package is gone again I am waiting for the delivery hoping it will arrive
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Emilie R.
Rating: 3 out of 5
The proposed relay point was closed, so no bars for my trail, I had to go to a store to buy some. Too bad
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Julien G.
Rating: 1 out of 5
order arrived too late then when I returned from vacation the package was reshipped to the recipient
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