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F
Rating: 2 out of 5
Deux gels étaient percés et avaient fui dans le carton. Dommage car d’habitude le service est irreprochable
Customer reviews of Nutri-bay
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 693 published reviews
Summary of reviews
Nutri-bay consistently delivers fast and reliable service, with quick, efficient delivery and clear emphasis on keeping orders moving smoothly to customers. The experience is enhanced by a wide range of products, competitive prices, and frequent signs of appreciation such as personalized notes in the box and helpful, responsive support. Customers highlight smooth ordering, straightforward navigation, and multiple repeat purchases, underscoring consistent satisfaction and trust in the store. The overall experience is described as enjoyable and dependable, with positive mentions of brand variety, promotions, and a loyal, easy shopping process.
2 star reviews
Reset filtersC
Rating: 2 out of 5
5 stars for Nutri-bay but 0 star for delivery via Mondial Relay. A wide selection of products. Orders always arrive in full. Excellent+++ ! But delivery via Mondial Relay is a disaster. Delivery times vary greatly and are unreliable. I’ve already had to go to a shop to buy (as duplicates of) the entire content of an order that didn’t arrive before a race. I’m afraid this is happening again this week.
C
Rating: 2 out of 5
Les aliments reçus récemment (mai 2026) ont été fabriqués en juin 2025 et expirent en juin 2026 :–(
P
Rating: 2 out of 5
Cliff- bar in received end march2026 we're only good till april 2026...not much time left tot eat a whole box of thema. Could have some Longer shelf life
C
Rating: 2 out of 5
Commande de gels cafféinés. Reçu la version sans
D
Rating: 2 out of 5
La consegna è stata velocissima ma davvero troppo costosa. Quasi 20€ per una consegna a domicilio in Italia è davvero fuori mercato.Fate qualcosa per migliorare questo servizio. La scadenza prodotto indicata al momento dell' acquisto sarebbe un altro plus.
M
Rating: 2 out of 5
Mom colis a été déposé dans un point relais à 10km de mon domicile, un endroit où même les bus ne vont pas. Il est possible que ce soit Mondial Relais? Les produits correspondent à mes attentes.
M
Rating: 2 out of 5
Un gel avait percé dans le colis . Les paquets collaient entre eux. Bref pas génial 🥲. Avant cet envoi, tout a toujours été parfait. C’est un accident qui peut arriver.
G
Rating: 2 out of 5
Two ice creams arrived open and all stuck to each other
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J
Rating: 2 out of 5
L un des gels a été percé lors du conditionnement et pas lors du transport puisque le carton était intact mais a l intérieur le gel s'est reparti dans l ensemble du carton. D autre part les dates limites de consommation sont pour ce coup très courte notamment en ce qui concerne certaines barres. Ça n est pas la première fois que je commande sur nutribay, mais c'est la première fois que je suis aussi mécontent du service ... 🤬
H
Rating: 2 out of 5
Le délai de livraison trop long
R
Rating: 2 out of 5
Product received early June had a best-before date in July…
P
Rating: 2 out of 5
the product is in conformity but what is very penalizing is the delivery in relay point !!!!! You don't have any relay point in a city of 50 000 inhabitants but relay points in the countryside at 20 kilometers from the main city........ to be revised urgently
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L
Rating: 2 out of 5
Too much pepper
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M
Rating: 2 out of 5
I am a little disappointed with the freshness of the products, as I received some energy gels and ZERO tablets in October 2022 with some recommended use by dates of February 2023, which is 4 months. I think that some of the products were dated a long time ago.
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M
Rating: 2 out of 5
I just wrote a review saying that the ergonomics of the site was to be reviewed and I just posted it and as I had not re-confirmed my rating (I had put 3 stars) and well my review has been deleted and it must be rewritten. Otherwise nothing to say about the prices / products / delays. Just an annoying site. Come on, a little effort of empathy with your customers and you will be at the top. For the moment there is still work to be done.
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J
Rating: 2 out of 5
The package arrived completely destroyed! Fortunately only one bag of Maurten was opened !
I was going to return the package, but I absolutely needed the order for an errand. I already remarked on this in a previous message, and I got no answer.
Translated reviews
I was going to return the package, but I absolutely needed the order for an errand. I already remarked on this in a previous message, and I got no answer.
M
Rating: 2 out of 5
un paquete de veloforte vino abierto, y estaba seco por culpa de eso
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F
Rating: 2 out of 5
Hello, I ordered a batch of 8 bars (Baouw). Unfortunately one of the bars was open (at the end, about 2cm), with some product that had "leaked" and dried at the closure. One of the bars also has a rather short use-by date, but that's less serious. For a first order, it's rather disappointing. Too bad, because the little note on the box and the sample chocolates were very nice.
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A
Rating: 2 out of 5
Disappointed with the taste of the products
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B
Rating: 2 out of 5
Nothing to say about the products however there was an error on my delivery address (I checked the address I had entered was good) which delayed the delivery time
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