Customer reviews of Packeos

9,1 /10

Based on 3 145 published reviews

5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 21/08/2021 à 07h34 following a purchase from 12/08/2021

Great responsiveness, well packaged, and very good products

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Acheteur Vérifié

Published on 20/08/2021 à 13h37 following a purchase from 12/08/2021

A delivery problem a bit long to resolve but the order is compliant and the bags remain at a correct price.

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Acheteur Vérifié

Published on 17/08/2021 à 15h40 following a purchase from 09/08/2021

Home delivery the day after the order.

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Acheteur Vérifié

Published on 13/08/2021 à 15h50 following a purchase from 30/07/2021

Received very quickly

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Acheteur Vérifié

Published on 13/08/2021 à 09h19 following a purchase from 03/08/2021

Very happy with my purchase, I had been looking for catering trays 24x35cm for my number cakes for a long time. I found them at very reasonable prices.
For the rest of the ordered packaging: boxes, bases,... good quality and attractive prices.
Thank you Packeos

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Acheteur Vérifié

Published on 12/08/2021 à 14h47 following a purchase from 04/08/2021

Very good

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Acheteur Vérifié

Published on 10/08/2021 à 17h11 following a purchase from 30/07/2021

In accordance with the order

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Acheteur Vérifié

Published on 09/08/2021 à 07h42 following a purchase from 24/07/2021

perfect received 2 days later what more can I say, top !!!!

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Acheteur Vérifié

Published on 06/08/2021 à 15h49 following a purchase from 28/07/2021

A bit disappointed because I did receive the ordered catering trays except that the top tray of some lots are damaged and aesthetically it's not great! Let's hope next time will be better...

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Response from Packeos Published on 09/08/2021

Hello,
Thank you for your feedback, as specified in the product comment, do you have the possibility to send me one or two photos of the damaged products to my address [email protected]?
This will allow me to pass the information to the carrier so that they are more vigilant.
Thank you for your help.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 03/08/2021 à 19h58 following a purchase from 25/07/2021

Good, but the bags were open, and the boxes dirty! But the package seems to have been mishandled by DPD delivery..... Who also made delivery errors!

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Response from Packeos Published on 04/08/2021

Hello,
Thank you for your feedback, could you send me one or two photos of the received products so that I can show them to the carrier?
You can send them to my address [email protected]
Looking forward to serving you
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 30/07/2021 à 09h23 following a purchase from 15/07/2021

impeccable service, excellent value for money

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Acheteur Vérifié

Published on 27/07/2021 à 14h08 following a purchase from 18/07/2021

Very good products very fast delivery

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Acheteur Vérifié

Published on 20/07/2021 à 18h43 following a purchase from 09/07/2021

Impeccable service. I recommend. Super fast shipping

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Acheteur Vérifié

Published on 17/07/2021 à 12h45 following a purchase from 07/07/2021

Everything is correct nothing to say. I would reorder

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Acheteur Vérifié

Published on 16/07/2021 à 15h57 following a purchase from 07/07/2021

impeccable service

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Acheteur Vérifié

Published on 15/07/2021 à 18h40 following a purchase from 06/07/2021

Order arrived quickly and as ordered. Interesting prices. I recommend.

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Acheteur Vérifié

Published on 14/07/2021 à 21h38 following a purchase from 04/07/2021

fast delivery

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Acheteur Vérifié

Published on 14/07/2021 à 17h55 following a purchase from 04/07/2021

just a small downside, there is no more tracking number so we don't know when the delivery will take place. they are serious, and in case of a problem you have a good service,

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Acheteur Vérifié

Published on 13/07/2021 à 07h02 following a purchase from 28/06/2021

Thank you for these good products, for the speed of execution of the shipment.

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Acheteur Vérifié

Published on 06/07/2021 à 18h33 following a purchase from 27/06/2021

Super products, fast delivery. Perfect as usual :)

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Acheteur Vérifié

Published on 05/07/2021 à 22h43 following a purchase from 20/06/2021

/nothing to report

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Acheteur Vérifié

Published on 03/07/2021 à 15h45 following a purchase from 24/06/2021

As always everything is very good

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Acheteur Vérifié

Published on 02/07/2021 à 16h57 following a purchase from 16/06/2021

Very good, as usual!

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Acheteur Vérifié

Published on 30/06/2021 à 17h39 following a purchase from 21/06/2021

super fast, everything perfect I recommend

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Acheteur Vérifié

Published on 30/06/2021 à 08h38 following a purchase from 19/06/2021

Very good service and fast delivery. Too bad the jars are made in China and not in Europe!...

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Response from Packeos Published on 02/07/2021

Hello,
About 90% of our products if not more are made in Europe. We do our best to offer CE origin products. However, to offer competitive prices in the market we also work with a Chinese supplier. If the kraft cardboard pots were made in Europe, the price would probably not be the same at all.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 29/06/2021 à 00h29 following a purchase from 14/06/2021

perfect!

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Acheteur Vérifié

Published on 26/06/2021 à 15h26 following a purchase from 18/06/2021

Fast shipping.
Very good

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Acheteur Vérifié

Published on 24/06/2021 à 15h35 following a purchase from 15/06/2021

Very satisfied

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Acheteur Vérifié

Published on 23/06/2021 à 09h12 following a purchase from 07/06/2021

perfect

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Acheteur Vérifié

Published on 22/06/2021 à 16h49 following a purchase from 03/06/2021

good quality

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Acheteur Vérifié

Published on 22/06/2021 à 11h31 following a purchase from 10/06/2021

nothing to complain about, navigation, products delivery top notch

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Acheteur Vérifié

Published on 22/06/2021 à 00h26 following a purchase from 10/06/2021

Order placed on June 10 and still nothing received ..

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Response from Packeos Published on 22/06/2021

Hello,
The package is on its way, the carrier has already tried to deliver to you once unsuccessfully on 12/06 around noon. As we indicate on the site, we do not deliver to individuals at their homes because some addresses like yours are too difficult to access, we only deliver to a network of pickup points.
I will follow up with the carrier and keep you updated as soon as I have news.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 17/06/2021 à 18h34 following a purchase from 28/04/2021

For the last 2 orders placed for vacuum bags, the ordered references (1st order: 150x300 / 2nd order: 150x200) were replaced without notifying us with others (150x280 - unusable for us because of the unsuitable format). Not to mention the packages ripped open by DPD at every delivery.
At the beginning of May, we were promised that the correct references would be redelivered and that a carrier would come to collect the wrong products. Still no news despite a follow-up on the Packeos voicemail on May 28.
I hope for a commercial gesture from them.

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Response from Packeos Published on 18/06/2021

Hello,
Regarding the 150x300mm vacuum bags, our supplier changed the size to 280mm, we unfortunately did not make the change right away. We cannot send you the size you want.
For the 150x200mm bags, it's really strange because we still have this dimension, it may be a preparation error.
Did you get back to me during your penultimate order in January?
I am sorry but I cannot find any trace of emails or voicemails, that is why we did not process the request.
I invite you to contact me by email at my address: [email protected], by phone at 03 89 23 43 18, or via the live chat on the website. We will find a solution.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 17/06/2021 à 15h52 following a purchase from 04/06/2021

I AM DELIGHTED WITH THE SITE WHICH IS VERY PRACTICAL AND VERY SIMPLE

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Acheteur Vérifié

Published on 17/06/2021 à 08h23 following a purchase from 07/06/2021

Serious company
Easy contact
Delivery in 3 days

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Acheteur Vérifié

Published on 16/06/2021 à 18h56 following a purchase from 04/06/2021

Super fast delivery

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Acheteur Vérifié

Published on 16/06/2021 à 05h44 following a purchase from 01/06/2021

Great choice of products, interesting prices and fast delivery. Thank you

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Acheteur Vérifié

Published on 09/06/2021 à 00h38 following a purchase from 27/05/2021

Nothing to report except the speed of delivery

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Acheteur Vérifié

Published on 08/06/2021 à 17h58 following a purchase from 28/05/2021

The products are good and the price is affordable. However, some products keep increasing, so to compensate, we have to change sizes to not lose too much margin on our activity.
Very positive point: often new products appear

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Acheteur Vérifié

Published on 08/06/2021 à 14h32 following a purchase from 30/05/2021

Quality product, several orders never disappointed, fast delivery ideal for my needs
Good quality-price ratio

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