Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Impeccable. However, it's a shame that square boxes do not exist in a height of 15cm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Quality product and fairly fast delivery service. We have been ordering for a long time and so far we are completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Well-designed site, fast service, to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
fast and efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Excellent product, too bad I can't order more than 18kg for delivery
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Response from Packeos
Hello,
You can order more on our site if you have an address easily accessible by a carrier.
You just need to get back to me via chat, email, or by phone.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Top-notch, super fast and compliant materials
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
Currently a big supply problem for certain references
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Response from Packeos
Hello,
We will do our best to correct these supply issues, especially with the cutlery kits. Additionally, please note that we have recently added the fork, knife, napkin kits to the site.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
For a first order, I am very satisfied with my purchases.
I will place another order for Easter.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2021
I am usually satisfied, but here I feel like I have been misled, as I placed 2 separate orders a few days apart so it is normal that I was charged for 2 deliveries, but I was delivered in one go, so I find it dishonest to charge me for 2 deliveries when my 2 boxes of products were in the same delivery. It's a shame!
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Response from Packeos
Hello,
This is an error, normally, if two orders are placed, we do send the goods in two shipments.
Since there was only one shipment, I will refund the shipping costs of one of the two orders.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Very good and very satisfied with your products as well as the speed of preparation of our order and we have recommended you to our restaurant friends. We will place another order very soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Always satisfied with the products, very efficient and fast order preparation
I recommend..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Wide range of products. Very fast service and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
Very good site.
Cheap and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
Nothing more to say. Perfect in every way
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2021
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2021
Shipping costs are way too expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/01/2021
Hello,
Delivered 13 days after the order date.
The pickup point refused my package because the sender did not stick the label.
I finally received a wrong package today with only small plastic bags.
This is a big mistake!!
Customer service still does not answer the phone.
I ordered
White square boxes - : pack of 50 pieces, :
23x23x13cm
White square boxes - : Pack of 50 pieces, :
10x10x8cm
Thick BLACK GOLD - : Pack of 50, CAR@ORNO
: 22x22cm
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Response from Packeos
Hello,
We will deliver the products you ordered directly to your address. It will be simpler than going through a pickup point. The carrier must have swapped the labels with another order.
Regarding your calls, I regret, but the attempts made on Thursday to contact me were outside our hours, and on Wednesday morning I unfortunately had to be online already.
If you wish, you can also contact me by email or via the live chat from 8:30 AM to 12 PM and from 1 PM to 4:30 PM.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2021
Great! Wide choice and especially good quality! Ultra fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2021
Damaged, opened and wet cartons
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Response from Packeos
Hello,
Thank you for your feedback.
Were any products damaged?
If you have some photos, I would appreciate it if you could send them to me so I can follow up with the carrier.
Here is my email address: [email protected].
Please know that we will do our best to ensure your next order arrives without issues.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
Order shipped quickly, well packaged. Beyond the very affordable prices, the products are of good quality. I recommend this site a thousand times. From now on, I will order from them. The only downside I would mention, if there had to be one, is that compared to other sites in the same sector, shipping costs remain quite high. While others offer free shipping for orders over €49.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Very professional and fast! I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2021
Never delivered
I ordered again but without any commercial gesture
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Response from Packeos
Hello,
I am currently checking with the carrier to find out where he delivered your package. I will proceed with the refund of the first order, and reimburse you for the shipping costs as compensation.
I am sorry for the inconvenience caused.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Very good - simple ordering process and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Very well-made site, practical, simple and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
very good site there is choice and interesting prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Very fast delivery in two days I receive my order of very high quality products at very low prices
I cannot change sites
If there were a rating more than 5 stars I would give it without hesitation
Thank you very much Packeos
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
very good,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
I practically only use Packeos The website is user-friendly
Very professional. In case of questions or problems, we have a contact person who responds within minutes. I hope to continue working with Packeos for a long time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very satisfied with our order as well as the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
good ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good
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