Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Responsive customer service, fast delivery, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
CHOICE IN REFERENCES,
DEADLINES RESPECTED FOR DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
There is a lot of choice, the products are of good quality, delivery is fast and well packaged. A serious company that delivers even in Europe at a reasonable price. I recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Serious and fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
I am really very happy. The products are of good quality, at a very competitive price and the delivery is very fast. Moreover, they are reachable and provide answers quickly. I advise!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Delivery as expected and fast.
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2020
Received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2020
Very satisfied with the products and the speed of shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2020
Easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Interesting price quality! Customers appreciate these Pop boxes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
Compliant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/09/2020
mandatory credit card payment to receive the order within a reasonable time frame is excessive
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Response from Packeos
Hello, We also offer payment by bank transfer on our site, however, as we prepare orders once we receive payment, there is an additional delay with the transfer, this delay cannot be shortened, it depends on the banks. Best regards, Ludovic from Packeos customer service "Quality food packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
very user-friendly website, delivery on time and package arrives in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
very practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
The ordered products are very good. Only small downside, delivery to the pickup point is not possible, you have to go pick up the package at the carrier's warehouse, nothing serious, everything went well. Thank you.
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Response from Packeos
Hello, Delivery to a pickup point is possible within a limit of 18kg and when the products are not too bulky. We had to set this limit to prevent pickup points from refusing packages due to lack of space in particular. Looking forward to serving you, Ludovic from Packeos customer service "Quality food packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Perfect from order to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Fast and serious delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
5 stars received on time, order satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
very serious and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2020
Everything is always very good except that we should be notified when the package is delivered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/08/2020
I ordered 10x25 boxes and received 9x25. Did not open the box upon delivery, no complaint. Best regards
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Response from Packeos
Hello, Thank you for your feedback, upon receiving the order you have a 24-hour period to get back to us in case of an issue. Was the box intact when you received it? Best regards, Ludovic from Packeos customer service "Quality food packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
good product but shipping costs are always too high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Clear and simple site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
Big problem with the carrier DPD, unscrupulous. Packeos reacted very well and did everything possible to resolve the issue.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
Very good responsiveness from customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Fast and careful delivery. Quality packaging. I now know where to order my packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Very good site and responds to questions asked very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
perfect, very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2020
excellent value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
nothing to say; fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
We are very happy with the delivery, super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
3 damaged boxes in the batch, an email to customer service and the refund was processed quickly.
Excellent customer service, thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2020
Delivery at J+9, delivery people in flip-flops, deadlines validated with Kuehne Nagel not respected, delivery arrived at 5:30 PM when marked as urgent.
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Response from Packeos
Hello Jonathan,
Thank you for your feedback, we will be able to pass the information to the carrier so they can improve. For your next order, I invite you to contact me by phone, via live chat or by email to let me know, I can then personally follow your order and ensure that you receive it within the usual deadlines.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
perfect
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