Packeos consistently delivers on fast and reliable service, with numerous notes of ultra-fast processing and shipping, quick delivery times, and orders arriving in good condition and as described. Customers praise the range of products and competitive prices, highlighting attractive value and availability of items, along with a friendly, helpful staff and smooth ordering experience. The store earns praise for efficient handling, dependable delivery, and well-packaged, solid products that meet expectations. Overall, customers repeatedly mention prompt fulfillment, clear product descriptions, and strong value as key strengths.
Hello,
We are adding new products to our site throughout the year.
I invite you to follow our news on Facebook via our page: https://www.facebook.com/packeos.emballages.alimentaires/?fb_dtsg_ag=Adw8XsBoQX3wpx5N3MFZsK7bBW1vU6-bY4t8SeN14CTBiQ%3AAdxyo6KP-Nk0G7dIbbOKhtQiXBLVa_l347u3Qo_HIVshUw
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/08/2018
Well received our order but part was out of stock.
If we had known this before payment we would have planned modifications.
After 1 week, still no refund or credit note to this day.
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Response from Packeos
Hello,
Our accountant will make the transfer tomorrow morning. Regarding our products, our logistics team strives to always offer restocks in a minimum of time.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/08/2018
we are professionals at the store the goods were delivered to the pickup point
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Response from Packeos
Hello,
As a professional, you have the option to have your order delivered to the address of your choice via DPD or Mazet, or you can choose to have it delivered to a pickup point by selecting the transport mode: "Here-Pickup". This is the second option you chose when validating your order.
I sent you an email on August 20 to see if you wanted me to cancel this order, unfortunately, I did not receive a response from you, which is why your order was delivered to the pickup point.
I invite you to select the DPD carrier or the Mazet carrier for your next order to have it delivered to your store address.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2018
It's a shame that it's impossible to order more than 17.9 kg because it's very expensive and we need to look for other suppliers if not qualified very well
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Response from Packeos
Hello,
Delivery for individuals cannot exceed 18kg because otherwise, the pickup points may refuse the packages.
Do you have the option to have it delivered to a professional location?
There is no weight or product limit for professionals.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2018
serious box. one downside, the shipping costs are too high.
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Response from Packeos
Hello,
As you can see, our product prices are already very low, we cannot reduce shipping costs. These are the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2018
Products with superior quality compared to competitors.
And a super fast shipment.
Only downside, the shipping cost which is, in my opinion, way too high.
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce shipping costs. These are the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2018
Very good and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2018
NO PROBLEM
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2018
The site is well designed and easy to use, products are easy to find. Too bad it doesn't directly indicate the weight instead of finalizing and realizing that we've exceeded the limit...
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Response from Packeos
Hello,
You can know the weight of your cart by clicking on "your cart" then "cart". You do not need to finalize your cart to know this information.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2018
Very good and very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
delivery quite fast, pallet to be unloaded manually as it was completely disintegrated on one side but goods in good condition.
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Response from Packeos
Hello,
Thank you for your feedback, we will ensure that the carrier pays more attention when handling our customers' orders.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2018
Not expensive for a decent product but delivery with a super long wait and no communication before delivery....3 weeks of waiting....
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Response from Packeos
Hello,
We do our best to ensure that your order reaches you as quickly as possible and without issues. We will pass the information to our carrier.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2018
Very good..price as it should be.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2018
the site is simple, ordering is easy and the prices are correct but one item was missing from the delivery box
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/06/2018
I still have not received my delivery, one order and I find myself with 2 invoices with different amounts. do not recommend
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Response from Packeos
Hello,
The carrier was unable to deliver your first order. That is why we resent your products via a new order. The amount of the new invoice should have been 0. I invite you to only consider the first one.
You should receive your products during the week.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2018
Bad delivery service we sent an email and left a message no news from them
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Response from Packeos
Hello;
Could you please send me the photos of the products you received? Here is my email address: [email protected].
We will replace the products that the carrier damaged during delivery.
Thank you for your feedback, and we will do our best to ensure that your next delivery goes as smoothly as possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/06/2018
The site has fewer references than before. The visibility for delivery times is poor and finally the shipping costs are sometimes excessive.
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Response from Packeos
Hello,
We regularly add new products to our site such as kraft SOS bags, or black or white folded boxes. I invite you to get back to us via chat or email to let us know your food packaging needs.
As for delivery times, they are 2 to 4 days for orders under 22kg and an average of 3 to 5 days for orders over 22kg.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2018
Very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2018
Everything is perfect except for the shipping costs which are high I won't be able to order as often as I would like because of that
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. We cannot reduce shipping costs. These are the rates of our carriers.
Please know that we are doing our best to offer you the best possible prices.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2018
It's a shame that we are limited by weight for orders. We have to place our order in several parts, thus incurring multiple shipping fees.
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Response from Packeos
Dear customer,
Delivery for individuals is done through a network of pickup points. The maximum weight accepted by the pickup points is 18kg.
If you have a business or an establishment with a brand, we can switch your account to professional. In that case, you have no weight limit.
Have a nice day,
Vincent
Packeos customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
I could have given 5 stars if the shipping fees were lower.
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. We cannot reduce transport fees. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
"Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2018
My order was not taken into account contrary to what the received email said... then after a message, they sent me this order.. and it arrived at the wrong pickup point...
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Response from Packeos
Hello Ms. Cuevas Portilla,
Your order had a payment error for an unknown reason. That is why the preparation time was a bit longer than expected.
I will also pass the information to our carrier so that your next order reaches you at the pickup point of your choice.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2018
PRODUCTS OK BUT DELIVERY DISAPPOINTING ONCE AGAIN
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Response from Packeos
Hello,
We have informed our carrier DPD to be more careful when handling our packages.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2018
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2018
The products are well organized and easy to find.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2018
Delivery out of price and does not respect any delivery instructions, lucky I was there. The delivery person was not very pleasant either!!! Nonsense.
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Response from Packeos
Hello,
Thank you for your feedback, we will contact the carrier to report the problem you encountered during your delivery. Please know that we are in the process of changing carriers to offer you the best possible service at the best price.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
fast and in accordance with the product descriptions.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2018
Shipping costs a bit high for small packages.
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products right away. Therefore, we cannot reduce or offer shipping costs. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2018
Good cheap product, but it catches up on the delivery costs which are exorbitant.
There are quite a few sites where delivery costs are free from a certain amount.
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Response from Packeos
Hello Mr. Cronie,
We have chosen to offer you the lowest possible prices for our products right away. Therefore, we cannot reduce or offer shipping costs. These are the rates of our carriers.
Most of our competitors have higher product prices to hide shipping costs.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Fast delivery - Quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2018
Super nice when we come to pick up the order otherwise shipping costs too high
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. We cannot reduce shipping costs. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/05/2018
ultimately not very interesting compared to local suppliers the cost of transport makes the order lose its interest
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Response from Packeos
Hello,
We have chosen to offer you products at the lowest possible prices. Therefore, we cannot reduce shipping costs. These are the rates of our carriers.
Please note that we are in the process of changing carriers to offer you the best possible delivery service at the fairest price.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2018
Super happy with the ordered products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2018
The boxes arrived in a completely torn packaging but they were not too damaged.
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Response from Packeos
Hello,
We will report the information to the carrier to avoid this kind of problem as much as possible. Please know that we do our best to protect the products by using thick cartons.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/05/2018
The site is good but we received the order in a deplorable state, open carton, torn, crushed. We will not order again.
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Response from Packeos
Hello,
We will report the information to our carrier. We are sorry. The merchandise left our warehouse in good condition.
Please know that we are changing carriers to avoid this kind of inconvenience as much as possible.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices".
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2018
The site is very easy to use.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2018
Delivery too long. However, the package arrived in very good condition. Very well taped. Thank you
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Response from Packeos
Hello,
Orders paid by bank transfer like yours always take an additional delay to be prepared because we have to wait to receive the transfer before unlocking your order.
Then in the case of delivery through Mazet transport, we announce an average delay of 8 days. This delay has been respected by the carrier in this case.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2018
Nice responsiveness. Prices defying all competition. Small downside on the quality of some products...but nothing catastrophic
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2018
Good
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