Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Hello, I am shocked to receive such a small package in a huge box stuffed with cardboard straps. The product did not need such protection. A simple bubble wrap envelope would have sufficed. The shipping costs then amount to €6 with Colissimo instead of €12.50, which is more expensive than the product. Your carbon footprint is disastrous.
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your opinion. We understand your frustration regarding the packaging of your package and share your concerns about the environmental impact. However, we do not work with Colissimo or La Poste, which would allow for envelope shipments, but with GLS, which only handles cardboard shipments. Best regards. The packeos team
N
NATHALIE D.
Rating: 4 out of 5
following a purchase from 16/11/2025
almost very good!
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Best regards. The packeos team
K
katia W.
Rating: 3 out of 5
following a purchase from 07/11/2025
The delivery was very very very long!
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. We are sorry that you found the delivery
V
VIRGINIE C.
Rating: 2 out of 5
following a purchase from 08/11/2025
Everything went very well
Translated reviews
Response from Packeos
Hello, We warmly thank you for your positive feedback! We are delighted to learn that your experience with us met your expectations. Please feel free to reach out to us if you need anything. Best regards. The packeos team
A
Aline M.
Rating: 3 out of 5
following a purchase from 01/11/2025
I find the site moderately practical
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your feedback. We are sorry to learn that you find our site moderately practical. Your feedback is valuable and encourages us to constantly improve our platform. Please feel free to share your suggestions to enhance your experience. Best regards. The Packeos team
G
Gicquiaud N.
Rating: 2 out of 5
following a purchase from 28/10/2025
Damaged palette and bulk items in a large half-empty box........... without any protection (Ordered jars, received broken). Packaging to be reviewed
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your experience. We are sorry to learn that your order did not meet your expectations and that the items arrived damaged. Your feedback is valuable and will help us improve our packaging. We have replied to your email asking you to indicate the number of unusable products so that we can compensate you as fairly as possible. Best regards. The Packeos team
C
Chauveau T.
Rating: 4 out of 5
following a purchase from 26/10/2025
Always the same problem with the shipping packaging, too thin boxes, torn or damaged
Translated reviews
Response from Packeos
Hello, Thank you for your feedback. We understand your concern regarding the quality of the shipping packaging. However, it is designed to protect the products inside; if it is torn/damaged but the products are usable, it has fully served its purpose. Please feel free to reach out to us if needed, and we encourage you to continue sharing your experiences on packeos.com. Best regards. The Packeos team
L
Laurence F.
Rating: 2 out of 5
following a purchase from 21/10/2025
Order of 7 packages. I first received 6 packages and then my package was rescheduled for delivery for 5 days. I was therefore stuck at home. Every evening the package was rescheduled for delivery the next day. Moreover, to justify the non-delivery, it was noted that I was absent while I was present.
Translated reviews
Response from Packeos
Hello, Thank you for your feedback and we are truly sorry to learn about the inconveniences encountered during the delivery of your order. Please know that we understand your frustration and that we will forward your comments to the carrier. The next time you have a delivery issue, please contact us as soon as possible via the contacts available on the site so that we can help you resolve the situation. We are here for that. Best regards. The Packeos team
M
Martine W.
Rating: 1 out of 5
following a purchase from 27/10/2025
I still have not received my order. According to GLS, the package is too large to be dropped off in a locker. So for now, I am chasing my package. This is not serious for an order that includes three items.
Translated reviews
Response from Packeos
Hello, We are sincerely sorry to learn that you are experiencing difficulties with the delivery of your order. Your experience does not meet our standards and we understand your frustration. Please do not hesitate to contact our customer service at the email address [email protected] or directly by phone at 03 89 23 43 18 so that we can help you resolve this issue as quickly as possible. Best regards. The Packeos team
L
Lucien S.
Rating: 1 out of 5
following a purchase from 20/10/2025
I have not received my package
Translated reviews
Response from Packeos
Hello, We are truly sorry to learn that you have not received your package. We contacted you by email yesterday afternoon to fill out the document to initiate the procedure with the carrier. As soon as we receive it, we will do what is necessary for you to receive your order. Thank you for your understanding. The packeos.com team
A
ariane D.
Rating: 3 out of 5
following a purchase from 09/10/2025
Shipping costs are outrageous!!!! and become discouraging
Translated reviews
Response from Packeos
Hello, Thank you for sharing your opinion. We understand that shipping costs can be a sensitive issue and may come as a surprise on our site. We have chosen to sell our products directly at the lowest price, so we do not apply discounts on bulk purchases or free shipping. Shipping costs are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information about this process, please feel free to contact us at the email address: [email protected]. Best regards. The packeos.com team
A
Amelie V.
Rating: 4 out of 5
following a purchase from 06/10/2025
Pleasant navigation. Well-done product information.
Translated reviews
Response from Packeos
Hello and thank you very much for your positive feedback! We are delighted to learn that you found our navigation pleasant and our product information useful. Please feel free to reach out to us if you have any other questions or suggestions. Best regards. The packeos.com team
L
LOIC B.
Rating: 4 out of 5
following a purchase from 10/10/2025
Very good! Attractive prices! I take away one star for shipping costs... it's a shame that no matter the amount of the order there are shipping costs..
Translated reviews
Response from Packeos
Hello, Thank you very much for your review and your rating on our site! We are delighted that you found our prices attractive. We understand that shipping costs can be surprising on our site. We have chosen to sell our products directly at the lowest price, so we do not apply discounts on bulk purchases or free shipping. Shipping costs are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information about this process, please feel free to contact us at the email address: [email protected]. Best regards. The packeos.com team
C
Christophe P.
Rating: 3 out of 5
following a purchase from 28/08/2025
Very poor quality kraft catering boxes
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your feedback. We are sorry to learn that the quality of the kraft catering boxes did not meet your expectations. Your feedback is valuable to us, and we encourage you to contact us so that we can better understand your experience. Here are our contacts: Email: [email protected] Phone: 03 89 23 43 18 Best regards. The packeos.com team
C
CHRISTOPHE P.
Rating: 4 out of 5
following a purchase from 12/08/2025
Quite a wide choice and good quality/price ratio on all products, fast shipping but lack of care in packaging (products arrived damaged twice)
Translated reviews
Response from Packeos
Hello, Thank you very much for your feedback and comments. We are delighted to learn that you appreciate our choice of products and our shipping speed. We take note of your remark regarding the packaging and hope to improve its quality to better protect your orders. Best regards. The packeos.com team
J
Jerome M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Nothing to report..
Translated reviews
Response from Packeos
Hello, Thank you for your feedback. We are delighted that you had a positive experience with us. Your satisfaction is ours. Best regards. The packeos.com team
M
Maurice C.
Rating: 4 out of 5
following a purchase from 05/08/2025
Listening, serious, fast.... Very good staff. Thank you
Translated reviews
Response from Packeos
Hello, We sincerely thank you for your positive feedback! We are delighted to know that our team has met your expectations with seriousness and speed. Your satisfaction is our priority and your encouragement motivates us to continue offering the best possible service. Best regards. The packeos.com team
O
Orlane R.
Rating: 4 out of 5
following a purchase from 23/07/2025
Very good products, order received quickly. Just a small downside, the packaging of the products, everything was sent loose in a large box and some boxes are damaged as well as some burger wrapping sheets that were not packaged in a separate box just like the guitar sheets that were loose in the box.
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your experience with us. We are delighted to learn that you appreciated the speed of delivery and the quality of our products. Your comment on the packaging has been noted, and we understand that this may have caused some inconvenience. If you have damaged or unusable products, you can send us photos to the email address: [email protected]. We will then look together to compensate you as best as possible. Best regards, The Packeos team
E
ELLA L.
Rating: 3 out of 5
following a purchase from 15/07/2025
The order is poorly packaged. A simple box is not enough for such a fragile product, the box containing the lids was crushed on the side, I could have received them all damaged. The company should put additional protections in the packaging boxes. The quality of the product is rather good.
Translated reviews
Response from Packeos
Hello, Thank you very much for taking the time to share your experience with us. We are sorry to learn that the packaging of your order did not meet your expectations, however if the products inside were not damaged, it means that the box fulfilled its protective function. If you have any damaged products, you can contact us at the email address [email protected]. We will then look together at how to remedy this inconvenience. We look forward to working with you again. Best regards, The Packeos team
P
Philippe A.
Rating: 3 out of 5
following a purchase from 15/07/2025
Delivery times
Translated reviews
Response from Packeos
Hello and thank you for taking the time to share your opinion. We understand that delivery times may sometimes not meet expectations, and we are sorry for any impatience this may have caused. A message is visible on the site when the delays are extended just before the payment step to inform our customers of the inconvenience. Preparation times should return to normal starting this week. Best regards, The Packeos team.
M
Michele R.
Rating: 4 out of 5
following a purchase from 07/07/2025
easy to order
Translated reviews
Response from Packeos
Hello, Thank you very much for your feedback! We are delighted to learn that you found our ordering process easy. Your satisfaction is our priority, and your feedback is valuable in helping us continue to improve our services. Please feel free to reach out to us for any questions or future needs. Best regards, The packeos.com team
F
Fadila A.
Rating: 4 out of 5
following a purchase from 20/06/2025
Very simple navigation, easy search. Too bad it doesn't offer PayPal....high shipping costs.
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a positive comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos.com team.
L
Laetitia M.
Rating: 4 out of 5
following a purchase from 19/06/2025
No worries, compliant and even if they can't do anything, the delivery is not informed that it is coming so no way to organize myself for the delivery
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your experience with us. We are pleased to learn that your order was compliant with your expectations. You should have received emails from our carrier with tracking links for your packages. If this was not the case, we apologize and will check with them if the issue can be corrected for your future orders. Best regards, The Packeos.com team
I
isabelle D.
Rating: 3 out of 5
following a purchase from 22/06/2025
Always well done, the site is easy to use, the necessary information is present. However, in my case, my billing address (a company) and my delivery address (to a private individual) are different from each other. At delivery, this causes a problem: the name of the company appears instead of the name of the individual receiving the package. It happens that the GLS delivery person leaves because of this, even if he arrived at the right place. Only the recipient's details should appear and not those of the billed company. This time, unusual delay at PACKEOS for the preparation of the order which took longer to ship. The PACKEOS sales representative I spoke to on the phone kept me informed by email about the timing of my shipment. I appreciated that he followed up on my request. Thank you
Translated reviews
Response from Packeos
Hello, Thank you very much for your feedback and for your positive remarks about our site and our service. We are sorry to learn that the difference between your billing address and delivery address caused inconveniences during delivery. We understand the importance of proper recipient identification. Your feedback is valuable and we will review it carefully to improve our process. We hope to resolve this address issue by your next order with us. Best regards, The packeos.com team
X
Xavier C.
Rating: 4 out of 5
following a purchase from 23/06/2025
Good
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. Looking forward to working with you again. The packeos.com team
J
Jean-Marie G.
Rating: 1 out of 5
following a purchase from 14/06/2025
Already expressed my dissatisfaction, Delivery delay repeated and delivery cost very high for a pallet dropped in front of the store Thank you
Translated reviews
Response from Packeos
Hello, Thank you for sharing your experience. We are sincerely sorry for the delivery delays; a message is present on the site before payment validation to indicate these. The situation should return to normal shortly. Regarding the pallet placed in front of the store, the delivery drivers have no obligation to bring the goods inside; this is done at their discretion and also depends on their available time. We will forward your feedback to the carrier so that they can improve their service in your area. Best regards, The packeos.com team
M
mickael H.
Rating: 4 out of 5
following a purchase from 06/06/2025
-
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your opinion. We are delighted that your experience with our service has been generally positive. Your feedback is valuable and helps us to constantly improve our offerings. If you have any other suggestions or points to raise, please do not hesitate to let us know. Best regards, The Packeos team
M
Michael A.
Rating: 4 out of 5
following a purchase from 04/06/2025
Very good product, but package arrived open, completely ripped. Given the delivery price for two boxes, they could have arrived in good condition.
Translated reviews
Response from Packeos
Hello, Thank you very much for your positive feedback on our product! We are sorry to learn that your package arrived in a deplorable state. Your experience is important to us, and we will ensure to report this incident to guarantee better shipping quality in the future. Looking forward to working with you again. Best regards, The Packeos team
J
jerome C.
Rating: 3 out of 5
following a purchase from 02/06/2025
Respect for shipping deadlines, and shipping too long (average between 7 and 10 days)
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your experience with us. We are sorry that the delivery times were longer than announced. Your feedback is valuable and helps us to constantly adjust our services. Please know that we remain committed to optimizing our process to better serve you in the future. Best regards, The Packeos team
P
Pascal A.
Rating: 3 out of 5
following a purchase from 25/05/2025
Average quality
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your feedback. We are sorry that the quality of our products did not fully meet your expectations. Your feedback on the different products you received is valuable to us and will help us improve. We look forward to working with you again. Best regards, The packeos.com team
E
Emma P.
Rating: 4 out of 5
following a purchase from 19/05/2025
Reasonable prices, wide choice, good order tracking. Just GLS took a long time to deliver. But thank you Packeos
Translated reviews
Response from Packeos
Hello, Thank you very much for your positive feedback on our service! We are delighted that you appreciated our range and the quality of our products. We understand that the delivery time with GLS can be frustrating and we are sorry for that. We are doing our best to ensure that they improve their services across the board. Your satisfaction is important to us and we take your feedback into account to continue improving our services. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
Jean-Marc C.
Rating: 1 out of 5
following a purchase from 11/05/2025
the bags received do not match the dimensions indicated on the site
Translated reviews
Response from Packeos
Hello, We are truly sorry that the visuals and dimensions of the bags have changed with our supplier and that we were not informed. The bags in question have been removed from the site, and we will put them back as soon as we have updated the database. Furthermore, you did not respond to our last email, we were asking for the number of impacted cartons so that we could refund you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Cemile B.
Rating: 1 out of 5
following a purchase from 11/05/2025
Damaged packaging, 2/3 boxes torn, Delivery and customer service to be desired
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your experience. We are sincerely sorry to learn that your packaging was damaged during delivery and that our after-sales service did not meet your expectations. You contacted us regarding a product return, we explained the process to you and you indicated that you would return the entire order. The recovery request was made to our carrier on 19/05, did they come to collect the carton? If not, please write to us at the email address [email protected] so that we can request a collection again as soon as possible. Furthermore, we have never discussed damaged products during our exchanges. Best regards, The Packeos team.
C
Chevalier N.
Rating: 4 out of 5
following a purchase from 10/05/2025
perfect
Translated reviews
Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
christine P.
Rating: 4 out of 5
following a purchase from 15/05/2025
I find it a shame that there is no discount or loyalty program with a small discount from time to time but it's already not bad overall
Translated reviews
Response from Packeos
Hello, Thank you for your review and your positive rating! We are delighted that you appreciate our services. We understand your desire for a loyalty program and please know that we take your suggestions into account to reward loyal customers in the future. In the meantime, you can enjoy the best prices all year round on all products on the site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
R
Rachel R.
Rating: 3 out of 5
following a purchase from 22/04/2025
Sometimes difficult to find references, delivery much too long (fault of the carrier GLS who held the packages for 7 days but 4 working days)
Translated reviews
Response from Packeos
Hello, We thank you for your feedback and are sorry to learn that you encountered difficulties in finding references and that the delivery was longer than expected (due to the holidays that always disrupt the carriers). We understand how frustrating this can be and we appreciate your patience in the face of these unforeseen events. Your feedback is valuable and will help us improve our service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
F
FREDERIC P.
Rating: 1 out of 5
following a purchase from 22/04/2025
Delivery literally thrown into the store in the middle of many customers, not to mention the boxes placed on the counter. We are a food business so it took two saleswomen to quickly clear and disinfect during peak service. We have a dedicated delivery area, we signaled this to the delivery person who did not want to hear anything and continued. Indeed, there was a car parked in the delivery area, it would have taken us 2 minutes to move the vehicle which was still too long for the delivery person.
Translated reviews
Response from Packeos
Hello, We thank you for taking the time to share your experience. We are sincerely sorry that the delivery did not respect the procedures of your business, and we understand the impact this may have had on your service. Your feedback is valuable and allows us to identify areas for improvement to optimize our deliveries in the future. We assure you that we take your remarks very seriously to ensure a better experience. We have also reported the matter to our carrier and are doing what is necessary to prevent this from happening again. Sincerely, The Packeos team.
J
Jean François D.
Rating: 4 out of 5
following a purchase from 18/04/2025
fast delivery
Translated reviews
Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
SYLVAIN S.
Rating: 4 out of 5
following a purchase from 14/04/2025
No complaints about the site, it is of quality and the shipping is fast
Translated reviews
Response from Packeos
Hello and thank you for your positive feedback! We are delighted to know that you appreciate the quality of our site and the speed of our shipments. Your satisfaction is our priority and your comments encourage us to continue improving. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
F
Florence F.
Rating: 3 out of 5
following a purchase from 04/04/2025
Good: site comfort, choice, delivery speed, product conforms and ok Less good: exorbitant shipping costs for 3 tiny packages.. such a shame
Translated reviews
Response from Packeos
Hello, We sincerely thank you for your positive feedback regarding the comfort of our site, the richness of our choice, and the speed of delivery. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond to you as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
We use cookies for audience measurement and improving user experience.
English 